NordlanderD Posted February 15, 2019 Share Posted February 15, 2019 Hi. I have try factory reset 2 times and it wont work. I have try Chrome,firefox expolre and opera. Sorry for bad english. Link to comment Share on other sites More sharing options...
NordlanderD Posted February 15, 2019 Author Share Posted February 15, 2019 and user name & password. admin password Link to comment Share on other sites More sharing options...
titofuenla Posted February 15, 2019 Share Posted February 15, 2019 Hello NordlanderD, welcome to the forum. The default username and password are: User: admin Password: password The recommended browser to use and more optimal is Chrome. I hope you can get access, if you have any questions, do not hesitate to ask. a greeting Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 16, 2019 Share Posted February 16, 2019 connect your pc directly to the router via ethernet cable and reboot router. Once fully rebooted go to cmd promt and type ipconfig. Find the gateway address and then go to your browser, clear cache and then enter the gateway address and you should be in the router gui. The default router gateway ip is 192.168.888.1 Link to comment Share on other sites More sharing options...
NordlanderD Posted February 16, 2019 Author Share Posted February 16, 2019 On 2/15/2019 at 11:27 PM, titofuenla said: Hello NordlanderD, welcome to the forum. The default username and password are: User: admin Password: password The recommended browser to use and more optimal is Chrome. I hope you can get access, if you have any questions, do not hesitate to ask. a greeting Expand Hi Thanks. I have tested these. I get this message, Authorization Required. Link to comment Share on other sites More sharing options...
NordlanderD Posted February 16, 2019 Author Share Posted February 16, 2019 On 2/16/2019 at 8:33 AM, BIG__DOG said: connect your pc directly to the router via ethernet cable and reboot router. Once fully rebooted go to cmd promt and type ipconfig. Find the gateway address and then go to your browser, clear cache and then enter the gateway address and you should be in the router gui. The default router gateway ip is 192.168.888.1 Expand Hi,. My Pc is connected by cable. I have internet and erverything works except i cant log in. i heard the beep both times. Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 16, 2019 Share Posted February 16, 2019 hi. did you do the command prompt ipconfig to double check your gateway ip is 192.168.88.1 and not 192.168.1.1? Link to comment Share on other sites More sharing options...
NordlanderD Posted February 16, 2019 Author Share Posted February 16, 2019 On 2/16/2019 at 1:59 PM, BIG__DOG said: hi. did you do the command prompt ipconfig to double check your gateway ip is 192.168.88.1 and not 192.168.1.1? Expand Hi, yes i did . Its like it was not reset. Evrything has the same ip and qos as before (TV,PS4,Phoune...). Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 16, 2019 Share Posted February 16, 2019 how did you perform the reset? Via the reset pin at the back of the router or via the gui? Are you running dumaOS or R1OS? Link to comment Share on other sites More sharing options...
NordlanderD Posted February 16, 2019 Author Share Posted February 16, 2019 On 2/16/2019 at 2:13 PM, BIG__DOG said: how did you perform the reset? Via the reset pin at the back of the router or via the gui? Are you running dumaOS or R1OS? Expand via the reset pin back of the router i heard the beep both times. running dumaOS 1,3. Thanks for fast reply Link to comment Share on other sites More sharing options...
NordlanderD Posted February 16, 2019 Author Share Posted February 16, 2019 Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 16, 2019 Share Posted February 16, 2019 just out of curiosity try netdumar1 username and netdumar1 password! @Netduma Fraser any idea why this is happening? Link to comment Share on other sites More sharing options...
NordlanderD Posted February 16, 2019 Author Share Posted February 16, 2019 On 2/16/2019 at 8:05 PM, BIG__DOG said: just out of curiosity try netdumar1 username and netdumar1 password! @Netduma Fraser any idea why this is happening? Expand unfortunately it did not work. it worked on wednesday, Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted February 17, 2019 Administrators Share Posted February 17, 2019 Are you typing 'password' in English? Often find non-English speaking users have Google Chrome Translate enabled and then type in the local language equivalent e.g. Passwort or Lösenord. You should write it in English (password) Link to comment Share on other sites More sharing options...
NordlanderD Posted February 18, 2019 Author Share Posted February 18, 2019 On 2/17/2019 at 9:52 PM, Netduma Admin said: Are you typing 'password' in English? Often find non-English speaking users have Google Chrome Translate enabled and then type in the local language equivalent e.g. Passwort or Lösenord. You should write it in English (password) Expand hi, yes i typing password. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted February 19, 2019 Administrators Share Posted February 19, 2019 Ok, could you take small object, like a paper clip, and push the reset button down at the back of the router. You will need to hold it down for a few seconds - all the lights should blink on and then off again. Then wait for the reset to complete. After this try 'admin' and 'password' again. If you are trying to connect wireless, then the new WiFi password will be 'netdumar1' Link to comment Share on other sites More sharing options...
NordlanderD Posted February 23, 2019 Author Share Posted February 23, 2019 On 2/19/2019 at 10:30 AM, Netduma Admin said: Ok, could you take small object, like a paper clip, and push the reset button down at the back of the router. You will need to hold it down for a few seconds - all the lights should blink on and then off again. Then wait for the reset to complete. After this try 'admin' and 'password' again. If you are trying to connect wireless, then the new WiFi password will be 'netdumar1' Expand Hi, it did not work, try admin - password, admin netdumar1, netdumar1-netdumar1, admin-admin. Heard the beep agin end the lights blink on and of. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2019 Administrators Share Posted February 23, 2019 Did you set an interface password on the original R1 firmware? If so please try that. Link to comment Share on other sites More sharing options...
NordlanderD Posted February 23, 2019 Author Share Posted February 23, 2019 On 2/23/2019 at 5:49 PM, Netduma Fraser said: Did you set an interface password on the original R1 firmware? If so please try that. Expand Yes i have try that to. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2019 Administrators Share Posted February 23, 2019 Did this occur immediately after upgrading from the original R1 firmware or did you change in while on DumaOS? Link to comment Share on other sites More sharing options...
NordlanderD Posted February 23, 2019 Author Share Posted February 23, 2019 On 2/23/2019 at 6:50 PM, Netduma Fraser said: Did this occur immediately after upgrading from the original R1 firmware or did you change in while on DumaOS? Expand no I had Os for months. The internet company did maintenance last week. Try to log in after that and it did not work .???? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2019 Administrators Share Posted February 23, 2019 Were they at your home when they did this? Factory reset should still get you back up and running though Link to comment Share on other sites More sharing options...
NordlanderD Posted February 23, 2019 Author Share Posted February 23, 2019 On 2/23/2019 at 7:45 PM, Netduma Fraser said: Were they at your home when they did this? Factory reset should still get you back up and running though Expand no, they dug of the internet cabel. yes i it should, have done it 3 times now Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2019 Administrators Share Posted February 23, 2019 I'm at a bit of a loss. I will have to pass this over to the team to consider next steps. Link to comment Share on other sites More sharing options...
NordlanderD Posted February 24, 2019 Author Share Posted February 24, 2019 On 2/23/2019 at 8:46 PM, Netduma Fraser said: I'm at a bit of a loss. I will have to pass this over to the team to consider next steps. Expand I feel the same, have done this many times before. Link to comment Share on other sites More sharing options...
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