Nef11 Posted July 2, 2015 Share Posted July 2, 2015 Hello, i just purchased the Netduma R1 a few days ago, today i got my netduma router. I installed it. Everything worked fine. I updated it on the newest firmware. Ans then after a few hours gaming it went to NAT: Moderate (COD AW). It pushed the button for bring the device to the factory setting. And now i cannot connect to the router anymore. The Serial number is not working anymore as a password. I don´t know what to do!!! Please help asap!!! Link to comment Share on other sites More sharing options...
Vapor Posted July 2, 2015 Share Posted July 2, 2015 Similar to me but I never got it up and running. I can see the router wirelessly but I can't access. Link to comment Share on other sites More sharing options...
lukasz Posted July 2, 2015 Share Posted July 2, 2015 Hello, i just purchased the Netduma R1 a few days ago, today i got my netduma router. I installed it. Everything worked fine. I updated it on the newest firmware. Ans then after a few hours gaming it went to NAT: Moderate (COD AW). It pushed the button for bring the device to the factory setting. And now i cannot connect to the router anymore. The Serial number is not working anymore as a password. I don´t know what to do!!! Please help asap!!! Hello there welcome to the forums. Like you sad by pressing the back button you have reseted all the setting password included. For the future if you won to just reset you router please go to “Settings > Misc” and select the reboot button there. Now on to a problem if you can still aces you router dash board ( type 192.168.88.1 in chorme etc) via cable the please follow this topic and you sorted http://forum.netduma.com/topic/2533-password-not-working/?hl=password How ever if thats not possible then please come back here. Now also as you are a new member have you followed this guide http://wiki.netduma.com/doku.php?id=fine_tune_netduma Like you sad the reason you have done the factory reset was going in to moderate NAT. This guide is to help you optimize you router opening your NAT etc. Usually When NAT changes its a matter of some settings etc. So in stead of Factory resetting just look on fourm or in http://wiki.netduma.com/doku.php?id=startor http://wiki.netduma.com/doku.php?id=faq lots of useful info Link to comment Share on other sites More sharing options...
lukasz Posted July 2, 2015 Share Posted July 2, 2015 Similar to me but I never got it up and running. I can see the router wirelessly but I can't access.Hello there welcome to the forums. If you have any sort of issues and form what you have sad you do( not beeing able to access router wirelessly regardles of password ). Its best to just post a new topic with as detailed as possible description of you problem so that every body on here could help you out sort it. On this forum we have i think 95% of cases solved this left 5 is for that nothing is perfect. So yebs start a new topic describe you issue. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted July 2, 2015 Share Posted July 2, 2015 Hello, i just purchased the Netduma R1 a few days ago, today i got my netduma router. I installed it. Everything worked fine. I updated it on the newest firmware. Ans then after a few hours gaming it went to NAT: Moderate (COD AW). It pushed the button for bring the device to the factory setting. And now i cannot connect to the router anymore. The Serial number is not working anymore as a password. I don´t know what to do!!! Please help asap!!! Similar to me but I never got it up and running. I can see the router wirelessly but I can't access. When you reset it back to default settings the password changes. The factory reset sets wifi password to "netdumar1" without the quotes. Link to comment Share on other sites More sharing options...
Zennon Posted July 2, 2015 Share Posted July 2, 2015 Thank you lukaz and Mod if you have any more problems please ask. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 2, 2015 Administrators Share Posted July 2, 2015 Hey guys welcome to the forums! As everyone has said please don't use the reset button in the back. Following everyones advice here you should be good to go Link to comment Share on other sites More sharing options...
Nef11 Posted July 2, 2015 Author Share Posted July 2, 2015 Like you sad by pressing the back button you have reseted all the setting password included. For the future if you won to just reset you router please go to “Settings > Misc” and select the reboot button there. Hello everybody, first i want to thank you all for your help!!! And the very helpful links to get helped!!! 2. I think you got me wrong! The first time i reseted my device was on the Webinterface of the netduma software so i went to "setting>Misc" and made the factory reset via my PC NOT via pushing the button on the back of the router. But after i did do the reset via Webinterface the password was not working, that was why i went further and pushed as a second line way reset button on the device. Anyway i maneged to login via LAN/Ethernet and set a new password by myself...it worked out... and i managed to get my NAT open...the problem was because my GeoFilter was always on when i checked the NAT Type!!!! Thank you anyway my problem is solved for now!!! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted July 2, 2015 Netduma Staff Share Posted July 2, 2015 Like you sad by pressing the back button you have reseted all the setting password included. For the future if you won to just reset you router please go to “Settings > Misc” and select the reboot button there. Hello everybody, first i want to thank you all for your help!!! And the very helpful links to get helped!!! 2. I think you got me wrong! The first time i reseted my device was on the Webinterface of the netduma software so i went to "setting>Misc" and made the factory reset via my PC NOT via pushing the button on the back of the router. But after i did do the reset via Webinterface the password was not working, that was why i went further and pushed as a second line way reset button on the device. Anyway i maneged to login via LAN/Ethernet and set a new password by myself...it worked out... and i managed to get my NAT open...the problem was because my GeoFilter was always on when i checked the NAT Type!!!! Thank you anyway my problem is solved for now!!! Thats great news! As this problem is solved I will close the thread - feel free to make a new one if you have anymore issues Link to comment Share on other sites More sharing options...
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