Cant downgrade to the Original Firmware

[JOE1305]

Dear Netduma-Team,

after having a bad experience with the DumaOS Beta Testing I wanted to downgrade to the original firmware. I followed every step in the Netduma Forum but it doesnt let me downgrade. The router just reboots and thats all. And can please somebody tell me the username and the password for the original firmware to login? Maybe I make it these days to downgrade but there is an issue. 

Thanks in advance for your help guys.

[BIG__DOG]

netdumar1 for both username and password......make sure to clear browser cash also.

[JOE1305]

7 minutes ago, BIG__DOG said:

netdumar1 for both username and password......make sure to clear browser cash also.

thx big dog. now my only problem is to downgrade. it just doenst work

[Netduma Jack]

1 hour ago, JOE1305 said:

thx big dog. now my only problem is to downgrade. it just doenst work

Just to make sure you're looking at the right guide, is this the one you're using? http://support.netduma.com/en/support/solutions/articles/16000085792-downgrading-back-to-the-original-r1-firmware-from-dumaos

What do you mean by 'not working'? When you upload the old file what happens?

[JOE1305]

5 minutes ago, Netduma Jack said:

Just to make sure you're looking at the right guide, is this the one you're using? http://support.netduma.com/en/support/solutions/articles/16000085792-downgrading-back-to-the-original-r1-firmware-from-dumaos

What do you mean by 'not working'? When you upload the old file what happens?

i just have the reloading page where it says the update will take few minutes, but it goes for 15 minutes or more if i dont close the window of google chrome. than it wont let me login and i have to push the reset button on the router so i can login again. but its still duma os not the old firmware. i will try yours now

[JOE1305]

13 minutes ago, Netduma Jack said:

Just to make sure you're looking at the right guide, is this the one you're using? http://support.netduma.com/en/support/solutions/articles/16000085792-downgrading-back-to-the-original-r1-firmware-from-dumaos

What do you mean by 'not working'? When you upload the old file what happens?

Look at the image. The router already peeped and restarted but the page is still loading. when i reload the page i get this error message

[nuwco]

Joe - make sure you're connected to the Netduma wifi. Sometimes it doesn't automatically connect. Your computer is probably connected to another wifi.

[JOE1305]

Just now, nuwco said:

Joe - make sure you're connected to the Netduma wifi. Sometimes it doesn't automatically connect. Your computer is probably connected to another wifi.

i know what u mean but i am connected to netduma wifi

[Netduma Admin]

Have you downgraded back to pre-DumaOS? If so, you need to remove the extra stuff from your url. It should just say 192.168.88.1

If it's automatically redirecting, try either putting in r1/ instead or try a different browser or clearing your current browser's cache

[JOE1305]

2 minutes ago, Netduma Admin said:

Have you downgraded back to pre-DumaOS? If so, you need to remove the extra stuff from your url. It should just say 192.168.88.1

If it's automatically redirecting, try either putting in r1/ instead or try a different browser or clearing your current browser's cache

I finally made it. I deleted the cache in google chrome and its working now

[Netduma Admin]

Nice one. Thanks for letting us know.

[BIG__DOG]

1 hour ago, JOE1305 said:

I finally made it. I deleted the cache in google chrome and its working now

which was what I suggested   Glad it is sorted for you!