Argsint Posted November 25, 2018 Share Posted November 25, 2018 Cant connect my Neato D7 to my WiFi and i dont know why. It connects for a while but when app is serching for internet it wont get internetconnection and will cancel the installation. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 25, 2018 Administrators Share Posted November 25, 2018 Which router do you have? Can you connect it using WPS? Link to comment Share on other sites More sharing options...
Argsint Posted November 25, 2018 Author Share Posted November 25, 2018 XR700 Link to comment Share on other sites More sharing options...
BIG__DOG Posted November 25, 2018 Share Posted November 25, 2018 42 minutes ago, Argsint said: XR700 Have you tried connecting via WPS? Theres a WPS button on the XR500 and also a clickable WPS button in the GUI.There is probably a WPS button on your D7. Link to comment Share on other sites More sharing options...
Argsint Posted November 25, 2018 Author Share Posted November 25, 2018 There is NO wps on The D7 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 25, 2018 Administrators Share Posted November 25, 2018 Can you see the device in your Device Manager? Whether it’s offline or not? Can the Neato connect to your modem? Do Neato have support? It’s possible that the issue lies with them rather your XR700 Link to comment Share on other sites More sharing options...
Argsint Posted November 25, 2018 Author Share Posted November 25, 2018 The unit support 2,4ghz and 5ghz yes it connect a short while but when it cannot find internet The installation ends Link to comment Share on other sites More sharing options...
Argsint Posted November 25, 2018 Author Share Posted November 25, 2018 The installation process is wery similar to chromecast. The photo is in swedish but The first one says that its connect to wifi second is when ge tried to connect to internet Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 25, 2018 Administrators Share Posted November 25, 2018 What happens if you try to connect it to your modem (your ISP modem/router)? Link to comment Share on other sites More sharing options...
Argsint Posted November 25, 2018 Author Share Posted November 25, 2018 That one i think went in the garbage Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 25, 2018 Administrators Share Posted November 25, 2018 Do you have another router you can swap in temporarily? My thinking is this isn’t a router issue, but a something wrong with the neato. Trying a different router will confirm whether that is true or not. Link to comment Share on other sites More sharing options...
Argsint Posted November 25, 2018 Author Share Posted November 25, 2018 Not at this point i can try borrow one tomorrow Link to comment Share on other sites More sharing options...
Featured Comment Argsint Posted November 26, 2018 Author Featured Comment Share Posted November 26, 2018 i solved the problem! started a hotspot on my ipad and got it online and in the app for Neato i culd change wifi and it connected and stayed there! Netduma Jack and Netduma Admin 2 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted November 26, 2018 Netduma Staff Share Posted November 26, 2018 Awesome, that's good to hear let us know if it happens again, but that sounds promising. Argsint and Netduma Admin 2 Link to comment Share on other sites More sharing options...
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