Vicnyc1 Posted October 25, 2018 Posted October 25, 2018 Just received the upgrade to the Netduma OS Beta but I enter the password and it won't allow me into the router. How do I fix this? I used the password sent and even my old log in password. I followed all the instructions and now I can't even get onto my Netduma router. I used my passwords and nothing. All this happened after I upgraded.
Infoseye Posted October 25, 2018 Posted October 25, 2018 After the upgrade, the user name and password default to the details below: User Name: admin Password admin Hope this helps.
Vicnyc1 Posted October 25, 2018 Author Posted October 25, 2018 I’ll try the admin and admin again tomorrow and get back to you. Thanks
pollutionblues Posted October 25, 2018 Posted October 25, 2018 4 hours ago, Vicnyc1 said: I’ll try the admin and admin again tomorrow and get back to you. Thanks 4 hours ago, dav581005 said: User name is admin Password is password @Vicnyc1 @dav581005 is correct, admin & password is is default username & password.
Netduma Staff Netduma Jack Posted October 25, 2018 Netduma Staff Posted October 25, 2018 10 hours ago, Vicnyc1 said: Just received the upgrade to the Netduma OS Beta but I enter the password and it won't allow me into the router. How do I fix this? I used the password sent and even my old log in password. I followed all the instructions and now I can't even get onto my Netduma router. I used my passwords and nothing. All this happened after I upgraded. The advice above is correct, I hope you enjoy DumaOS!
Vicnyc1 Posted October 26, 2018 Author Posted October 26, 2018 I tried everything that was suggested and nothing. I followed the directions on installing the new OS and that’s when all the trouble started. Can someone from Netduma please help with this issue.
Administrators Netduma Fraser Posted October 26, 2018 Administrators Posted October 26, 2018 12 hours ago, Vicnyc1 said: I tried everything that was suggested and nothing. I followed the directions on installing the new OS and that’s when all the trouble started. Can someone from Netduma please help with this issue. Hi Vicnyc, When you try to access the interface do you see the dialog box asking you to enter a username and password? Is do, try 'admin' and 'password'. Did you have a username/password setup on the old R1 firmware?
Vicnyc1 Posted October 26, 2018 Author Posted October 26, 2018 I tried that and even used the username and password setup on the old R1 firmware and still I got nothing.
Administrators Netduma Fraser Posted October 26, 2018 Administrators Posted October 26, 2018 Do a factory reset then and it will be admin & password
Vicnyc1 Posted October 27, 2018 Author Posted October 27, 2018 Yes, the factory reset worked. Now I can log in.
pollutionblues Posted October 27, 2018 Posted October 27, 2018 2 hours ago, Vicnyc1 said: Yes, the factory reset worked. Now I can log in. Glad you got it sorted. I’ll lock this thread now.
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