MMonster Posted September 22, 2018 Share Posted September 22, 2018 Every now and then I'll connect to a game and the server won't show up on the geo filter page. I don't have any servers on the allow list. I placed the location on the middle of the ocean and reduced the distance to the minimum, ping assist to 0, strict mode on. Still get it. Any ideas? Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted September 22, 2018 Administrators Share Posted September 22, 2018 That's strange. Are you zoomed in by chance so you can't see the entire map? If so, it's likely that the server you Do you ever see one appear in Antarctica? (These are IP addresses that are not in our database - there are not many of them) Link to comment Share on other sites More sharing options...
MMonster Posted September 23, 2018 Author Share Posted September 23, 2018 10 hours ago, Netduma Admin said: That's strange. Are you zoomed in by chance so you can't see the entire map? If so, it's likely that the server you Do you ever see one appear in Antarctica? (These are IP addresses that are not in our database - there are not many of them) Map entirely visible. It's annoying since is not a great server and I want to block it. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted September 23, 2018 Administrators Share Posted September 23, 2018 Are you looking during the entire game? It’s possible it’s dipping in and out, which would be weird but not as weird as this. Do you have auto ping host enabled too? I would be interested to know if the ping graph appears even if the server isn’t visible on the Map. Link to comment Share on other sites More sharing options...
MMonster Posted September 23, 2018 Author Share Posted September 23, 2018 Yes I keep an eye during the entire match. I had Auto ping off but I reenable it. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted September 24, 2018 Netduma Staff Share Posted September 24, 2018 This is so weird! I've never seen an issue like this before. So with auto-ping host enabled, do you see a ping graph open? Are you able to ping this server? If you are please let us know the ID of the server and we might be able to check it out. Also could you screenshot it? I realise it might just be a blank Geo-filter screenshot but I'd love to see it. Also just to ensure the basic stuff is all out of the way, make sure the Geo-filter is enabled and also delete and re-add your device to Host Filtering, making sure you've added the right device (by IP address). Link to comment Share on other sites More sharing options...
MMonster Posted September 25, 2018 Author Share Posted September 25, 2018 No ping graph. No circle. Nothing. I'm going to look for it right now. Here is a screen shot of the Geo filter as I'm looking for it. Edit: It just happened. load me into a game like it was nothing. I'm going to remove the xbox from the geo filter and see if it happens again. Screenshot while the game was loading. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted September 25, 2018 Netduma Staff Share Posted September 25, 2018 I have a feeling the only explanation for this is your second Xbox (shown on your screenshot) is actually the one you're connecting on. Enable that second Xbox (as it currently isn't utilising the Geo-Filter). Do you still connect with it enabled? Link to comment Share on other sites More sharing options...
MMonster Posted September 25, 2018 Author Share Posted September 25, 2018 I deleted the Xbox and re-added it to the geo filter. I only added Halo 5 service this time. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted September 26, 2018 Netduma Staff Share Posted September 26, 2018 Could you delete them both, add them with the Xbox Live service, make sure BOTH are enabled, and press the 'flush cloud' button? (Looks like a 'refresh' icon above the map.) Then go to Settings > Miscellaneous and make sure Auto-Cloud and Bleeding Edge are ticked. After this, reboot the Netduma from that same page and reboot the console too. Netduma Admin 1 Link to comment Share on other sites More sharing options...
MMonster Posted September 26, 2018 Author Share Posted September 26, 2018 12 hours ago, Netduma Jack said: Could you delete them both, add them with the Xbox Live service, make sure BOTH are enabled, and press the 'flush cloud' button? (Looks like a 'refresh' icon above the map.) Then go to Settings > Miscellaneous and make sure Auto-Cloud and Bleeding Edge are ticked. After this, reboot the Netduma from that same page and reboot the console too. Done. I'll update when it/if happens. Update: It just happened. Started to load into a game with no visible host. Update #2 It happened again but this time I got a server ID Link to comment Share on other sites More sharing options...
MMonster Posted September 27, 2018 Author Share Posted September 27, 2018 I cannot ban the server. It doesn't show up on the deny/allow list after moving the slider and temp ban doesn't work either. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1, 2018 Administrators Share Posted October 1, 2018 Hi Monster, have you tried all the suggestions from this guide: http://support.netduma.com/en/support/solutions/articles/16000022408-why-can-t-i-see-anything-on-the-geo-filter- Link to comment Share on other sites More sharing options...
MMonster Posted October 2, 2018 Author Share Posted October 2, 2018 Yes. It only happens every now and then. Both times that I got a server ID is the same server. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted October 2, 2018 Administrators Share Posted October 2, 2018 Hi Monster - on the R1 firmware you are not able to block dedicated servers. We did this deliberately to prevent people from accidentally blocking a key matchmaking server. However, due to feedback, we have changed this in DumaOS so you will be able to block this server soon once DumaOS is released. As for your current problem, are you consistently seeing servers now? It's important you have it set to the Xbox Live service so this should, in theory have fixed your initial problem. Link to comment Share on other sites More sharing options...
MMonster Posted October 3, 2018 Author Share Posted October 3, 2018 I see servers all the time now. it only happens sporadically. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted October 3, 2018 Administrators Share Posted October 3, 2018 Ok great. Thanks for letting us know and give us a shout if we can help with anything else Link to comment Share on other sites More sharing options...
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