Administrators Netduma Fraser Posted April 22, 2019 Administrators Posted April 22, 2019 34 minutes ago, Kahari said: Couldn't agree more with you bro! It's gotten so bad on my end, that I don't even connect to servers I've allowed anymore. Only Denied one's!! I've passed both the topics on to the team as clearly something is happening, hopefully they'll respond soon after this most recent topic.
Administrators Netduma Fraser Posted May 2, 2019 Administrators Posted May 2, 2019 6 hours ago, Kahari said: Any progress or an update on this issue? I think this was reproduced so they can properly look into the cause now
Kahari Posted May 21, 2019 Author Posted May 21, 2019 Have they found a solution to this issue? I remember you said they were able to reproduce it about 2 weeks ago. All yesterday I connected to denied servers. I even denied the servers again (that are already denied under my list) and 5 mins later I connected to the exact same server I had just denied 5 mins earlier! This is ridiculous.
Administrators Netduma Alex Posted May 21, 2019 Administrators Posted May 21, 2019 When you say you connected to the exact same server, do you mean it had the same ID in DumaOS?
Kahari Posted May 21, 2019 Author Posted May 21, 2019 Yes. Please read the previous threads That have been posted.
Administrators Netduma Alex Posted May 21, 2019 Administrators Posted May 21, 2019 I went back and read the whole thread... Wow this goes back a long time... I'm going to pick this up and see what the progress is.
Administrators Netduma Fraser Posted May 22, 2019 Administrators Posted May 22, 2019 They probably won't have had a good chance to look at it just yet, Alex should respond once he has an update
Administrators Netduma Alex Posted May 23, 2019 Administrators Posted May 23, 2019 Yeah I've escalated the problem, the team are aware of it, the process is underway! I've also set myself a reminder to check the status of this frequently so that I can let you know as soon as there's progress.
Kahari Posted May 23, 2019 Author Posted May 23, 2019 I appreciate that Alex and Fraser. Now no disrespect, but in less than 2 months it will have been a YEAR and this issue STILL hasn't been resolved. I have been told different things these past 10 1/2 months.. that they are working on it, it's been duplicated, etc. but I honestly don't think this issue has been much of a priority to the team because it has been almost a year and there is still no solution. I understand they're extremely busy and have countless issues to fix, but I believe this issue has been put on the back burner for quite sometime to be such a serious issue. Other consumers have been experiencing this problem and I believe we have been more than patient.
Administrators Netduma Fraser Posted May 23, 2019 Administrators Posted May 23, 2019 Totally understand your frustration, there is lots of work for the developers to undertake and there will be some issues that have to be taken care of first before issues like this can be looked into properly. Now that more people are experiencing the issue it is my hope that this gets escalated higher than other issues.
questvr3 Posted May 29, 2019 Posted May 29, 2019 I agree with Kahari's last comment. What issues are more important than fixing an advertised feature that's been broken for months?!
Administrators Netduma Alex Posted June 13, 2019 Administrators Posted June 13, 2019 Gonna have to update you next week. We're super busy this week.
questvr3 Posted June 24, 2019 Posted June 24, 2019 Alex, Next week was last week. Is there an update?
Administrators Netduma Fraser Posted June 25, 2019 Administrators Posted June 25, 2019 Alex has chased an update on this again today to get some input from the devs.
Administrators Netduma Fraser Posted June 26, 2019 Administrators Posted June 26, 2019 Can't speak for Alex but I've asked for an ETA
Kahari Posted June 26, 2019 Author Posted June 26, 2019 Ok. What’s the status or ETA for when this issue will be resolved?
Administrators Netduma Fraser Posted June 26, 2019 Administrators Posted June 26, 2019 That's what I mean, I've asked for an ETA so will let you know when I have an estimate.
Administrators Netduma Alex Posted June 27, 2019 Administrators Posted June 27, 2019 I've decided that this issue will need some more testing before we declare it a bug, so i'd like to try and narrow down exactly where/if things are going wrong. -- I've got an XR500 here and i've been testing it with the hotfix firmware. Playing Apex on PC, I seem to be able to block servers successfully. In spectating mode, I connected to the game, and when it pinged all of the servers on the map, I blocked a couple, brazil and australia. Then I put my radius on maximum (so the whole map is covered) and turned on filtering mode I then shut down Apex and opened it again, and I waited for a minute, pressed ESC twice so that the Data Center option appeared on the title screen. I then looked down the list of servers and saw that there was 100% packet loss on San Paulo and Sydney, and those were the ones i'd blocked. So it seems to have passed my rather basic test, but maybe results will be worse once I actually try to play a game.
Daniel987 Posted June 27, 2019 Posted June 27, 2019 Hi Alex, Does the deny server option require you to have filtering mode active? Or can you still deny a server in spectator mode?
Administrators Netduma Fraser Posted June 27, 2019 Administrators Posted June 27, 2019 I don't believe it would be active because spectating mode essentially sets the router to not interact with the traffic on that level.
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