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anyone know how to fix this it use to say good or exceptional


DAKOTADOCKALL

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Posted

Any help would be appreciated. iv talked to my isp and they said if my pings not over 120 they wont help im getting 42 at the moment use to be about 15.  

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Posted

That is unacceptable. I would either see if they can't remedy the situation or talk by going to another isp provider. Sorry to say. 

Posted

When you say it used to be 15ms, do you mean through the Netduma Diagnostic test? Or when you did a speed test on a website like speedtest.net ?

 

The Netduma diagnostic test pings Google servers, if you're not very near to any of them then you will see a higher ping than you might like. It doesn't necessarily mean there's a problem though.

Posted

When I talked about it being 15ms thats through the diagnostic test on the netduma if i use speedtest i get a 7 ping. And my isp is literally the only good one in my area anywhere else is only like 10 download and 2 upload. At this isp i get 200/10 

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Posted

If you're getting a 7ms ping to speedtest.net then I wouldn't worry. It is likely the Google servers misbehaving which it sometimes does.

Posted

I will say this 8.8.4.4 has been performing better for me than 8.8.8.8. 

Posted

If you're seeing funky results on the Diagnostics then try pinging a few things using the command line / terminal on your computer.

It's more than like just that Google server that Diagnostics is trying to ping.

 

I ping Twitter usually, seems to be pretty solid.

 

If your speedtest results show a ping of 7ms then there isn't a problem at all though.

Posted

As others above said 8.8.8.8 can be dodgy and misleading at times, like Boom said try pinging terminal on your computer.

 

But I would take a 7 ms ping any day of the week as long as it's stable and a consistent result.

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