Sci0n Posted May 17, 2017 Share Posted May 17, 2017 I have had to take the Netduma R1 out of my set up to use my internet,, as it would load up some pages then disconnect within like 1 min, I use a BT smart hub and have done for about 5 months now and had no issues untill now I havent changed the settings at all or even messed with it since it was set up on here by staff. Maybe I have done something but not knwon it, or I need so help to see what thee issue is. Also loading up the netduma interface has been taking alot longer to load than normal Link to comment Share on other sites More sharing options...
PharmDawgg Posted May 17, 2017 Share Posted May 17, 2017 I will say my Netduma's responsiveness slows down if someone's streaming (i.e. Neflix, Youtube, etc) Link to comment Share on other sites More sharing options...
BIG__DOG Posted May 18, 2017 Share Posted May 18, 2017 if you play games using port forwarding and leave geo filter enabled then it can cause you netduma gui to slow down dramatically over a period of time (it is a bug that netduma are aware of and will be fixed in dumaOS). connect the netduma back up and disable geo filter, turn on ps4/xbox and when on the main screen restart geo filter and launch game. When finished gaming disable geo filter until next gaming session. Keep doing this and you should be fine.......If you are not using port forwarding then ignore my post 1 more thing........make sure the wifi is disabled on the smart hub and everyone is using the duma and also do a wifi channel scan to make sure no other wifi in your vacinity is using the same wifi channel! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted May 18, 2017 Netduma Staff Share Posted May 18, 2017 I have had to take the Netduma R1 out of my set up to use my internet,, as it would load up some pages then disconnect within like 1 min, I use a BT smart hub and have done for about 5 months now and had no issues untill now I havent changed the settings at all or even messed with it since it was set up on here by staff. Maybe I have done something but not knwon it, or I need so help to see what thee issue is. Also loading up the netduma interface has been taking alot longer to load than normal Big Dogs advice above is great; please try everything that he suggested. Should you still get the disconnects, try some of the steps on this page: http://support.netduma.com/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out- Let us know how it goes Link to comment Share on other sites More sharing options...
Sci0n Posted May 25, 2017 Author Share Posted May 25, 2017 I will give this a try guys as only just had time to see it, Link to comment Share on other sites More sharing options...
Sci0n Posted May 25, 2017 Author Share Posted May 25, 2017 if you play games using port forwarding and leave geo filter enabled then it can cause you netduma gui to slow down dramatically over a period of time (it is a bug that netduma are aware of and will be fixed in dumaOS). connect the netduma back up and disable geo filter, turn on ps4/xbox and when on the main screen restart geo filter and launch game. When finished gaming disable geo filter until next gaming session. Keep doing this and you should be fine.......If you are not using port forwarding then ignore my post 1 more thing........make sure the wifi is disabled on the smart hub and everyone is using the duma and also do a wifi channel scan to make sure no other wifi in your vacinity is using the same wifi channel! I am doing port forwding for CODIW Also do you just untick 'strict mode' to disable geo filte Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 25, 2017 Administrators Share Posted May 25, 2017 I am doing port forwding for CODIW Also do you just untick 'strict mode' to disable geo filte You untick the "enable" tick box at the top of the page for your device. Link to comment Share on other sites More sharing options...
Sci0n Posted May 25, 2017 Author Share Posted May 25, 2017 Worked like a charm my friends Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted May 26, 2017 Netduma Staff Share Posted May 26, 2017 Worked like a charm my friends Great to hear! I'll lock this thread since your issue has been solved. Should you need any more assistance, feel free to open another thread Link to comment Share on other sites More sharing options...
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