MERC3 Posted February 18, 2017 Share Posted February 18, 2017 Ok, I made a mistake. I was about to purchase the netduma, but I got the Nighthawk r7800 instead. I figured it had similar features but had better wifi (not too interested in the geo filter). I capped my download and upload in qos, but I still get high bufferbloat on dslreports. I tried 90%, 70%. even 10%, latency was always 1000-2000ms on download, about 100-500ms on upload. Ingame latency, according to BF1 is low, around 18ms to 20ms. But still seeing ridiculous things like getting one shotted by sidearms or guys facing the other way. I hardwired my desktop into my modem, and my upload bandwidth has little latency, but my download is still ridiculously high, like 1500ms. So its either my computer, modem, or ISP. I'm probably going to return the r7800, there's no point in having it. I have doubts the netduma will help, but I was wondering if anyone else has similar issues to this? Even with the netduma. Thanks a bunch Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 18, 2017 Share Posted February 18, 2017 what is it like to game without the netgear and directly connecting to modem? if you still getting gameplay like that then the netduma will do nothing to help or any other type of router for that matter as it will be an isp issue! Link to comment Share on other sites More sharing options...
MERC3 Posted February 18, 2017 Author Share Posted February 18, 2017 I will test that for sure, but I assume it will be the same ole story. If its an ISP thing, I guess its game over. Thank you Link to comment Share on other sites More sharing options...
fuzzy clam Posted February 18, 2017 Share Posted February 18, 2017 I will test that for sure, but I assume it will be the same ole story. If its an ISP thing, I guess its game over. Thank you Not game over MERC3,you just need to run ping plotter on a wired connection to a computer at peak times for you and see what it looks like. You can post the plot here and have us check it out for you and then we'll be able to tell if it's an ISP issue or something else. Link to comment Share on other sites More sharing options...
MERC3 Posted February 18, 2017 Author Share Posted February 18, 2017 Not game over MERC3,you just need to run ping plotter on a wired connection to a computer at peak times for you and see what it looks like. You can post the plot here and have us check it out for you and then we'll be able to tell if it's an ISP issue or something else. Ok, I downloaded pingplotter. I'm not sure what I'm looking at. Do I ping something like google.com, or do I ping server like for battlefield? Also, how do I post the plot? Link to comment Share on other sites More sharing options...
MERC3 Posted February 18, 2017 Author Share Posted February 18, 2017 First thing I notice, theres alot of packet loss on the first hop, pretty sure thats the router. Also, there's massive ping spikes when I do speed tests. When I run bf1 through my xbox on the same network, theres a jitter of +20ms. Fluctuates between 20 and 40ms constantly. The odd thing is that the BF1 network graph shows 0% packet loss even though the first hop is dropping 15-20% consistently. http://www.dslreports.com/speedtest/10714453 I also notice that my reported download bandwidth is not consistent, often it reports less than 10 Mb/s Link to comment Share on other sites More sharing options...
MERC3 Posted February 18, 2017 Author Share Posted February 18, 2017 https://share.pingplotter.com/bcCc3cooeCF heres the link for my pingplott Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 18, 2017 Share Posted February 18, 2017 yeah, you are getting packet loss on the 1st hop which is your modem. are you using pingplotter wirelessly to test and is there any other stuff going on on your network?. it is best to do the test with nothing else running on the network at all. Theres guys on here who know more about pingplotter than i do. But that graph looks a proper mess . Yours only ran for 60 seconds so i ran mine for the same ammount of time and this is mine below! Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 18, 2017 Share Posted February 18, 2017 1 other thing, make sure you do the pingplotter directly connected to the modem with router. I didn't see a router in the pingplotter but thought i would point it out if you have qos running. It could be a dodgey ethernet cable running from your modem or you are doing it over wifi but it is definately coming from the modem/router than your isp by the look of it but if i am wrong i will be corrected. Link to comment Share on other sites More sharing options...
MERC3 Posted February 18, 2017 Author Share Posted February 18, 2017 Direct wire: Pc-router-modem I will disable the qos, and run the program when there's no activity on the network. Might take a while because there's people on the network. Should I try it without the router, and directly connect the pc to the modem? Link to comment Share on other sites More sharing options...
MERC3 Posted February 18, 2017 Author Share Posted February 18, 2017 https://share.pingplotter.com/iu5zpCnkz67 This was idle, nothing was running Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 18, 2017 Share Posted February 18, 2017 try it wired directly to the modem. then you will know if it is the router. Link to comment Share on other sites More sharing options...
XSXS Posted February 18, 2017 Share Posted February 18, 2017 If still having issues, try using different patch cables. Also double check your Keystone jacks if you are using them for in wall. They should look like this when terminated properly. Jacket is only cut back 1/2 inch and twisted pairs are only untwisted enough to punch down. The end of the wires will be cut off when they are actually punched down. Link to comment Share on other sites More sharing options...
ColonicBoom Posted February 19, 2017 Share Posted February 19, 2017 I made a mistake. I was about to purchase the netduma, but I got the Nighthawk r7800 instead. You did. Swap out your cables. Test your line over ethernet direct from your modem (if modem/router combo then disable the wifi). As others have said, if your line has an issue then the Netduma obviously can't fix that. But once the line is fixed, you can still undo the original mistake you made with your router choice. We'll forgive you and welcome you into the light. Link to comment Share on other sites More sharing options...
bbursley Posted February 19, 2017 Share Posted February 19, 2017 How the hell do you guys get a perfect bufferbloat....I've never ever been able to get one perfect or at least that's how it feels. When I got my netduma for a while I could but not anymore and it sucks Link to comment Share on other sites More sharing options...
MERC3 Posted February 19, 2017 Author Share Posted February 19, 2017 This is a pingplot after a direct wire PC-Modem https://share.pingplotter.com/9ajBgYhXtFd This is a dslreport test after the pingplot. http://www.dslreports.com/speedtest/10733326 I'm fairly certain I'm not using a keystone jack, everything is a direct wire or for wireless. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted February 19, 2017 Share Posted February 19, 2017 This is a pingplot after a direct wire PC-Modem https://share.pingplotter.com/9ajBgYhXtFd This is a dslreport test after the pingplot. http://www.dslreports.com/speedtest/10733326 I'm fairly certain I'm not using a keystone jack, everything is a direct wire or for wireless. You have 692 ms of jitter on an idle line... Something is wrong with your setup or your ISP. Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 19, 2017 Share Posted February 19, 2017 what is your isp? how old is your line? it is definately a line or isp issue! an old copper line can be an issue, weather factors especially if it is overhead. My line i had installed 12 months ago and it runs underground and not overhead to a pole like my old line did Link to comment Share on other sites More sharing options...
MERC3 Posted February 19, 2017 Author Share Posted February 19, 2017 isp: Optimum Online. I don't know how old the line is. Thanks guys for helping out btw, learning alot. Link to comment Share on other sites More sharing options...
fuzzy clam Posted February 19, 2017 Share Posted February 19, 2017 As MoD said above something's not right with your ISP or your home network set up as that's a ton of jitter for absolutely nothing going on but the test. How is your network configured wall >modem >duma>router in AP mode,that's just an example. I'm thinking we should make sure your set up if correct first before moving on to your ISP.So swap out your cables to new ones and post your set up please. Link to comment Share on other sites More sharing options...
MERC3 Posted February 20, 2017 Author Share Posted February 20, 2017 As MoD said above something's not right with your ISP or your home network set up as that's a ton of jitter for absolutely nothing going on but the test. How is your network configured wall >modem >duma>router in AP mode,that's just an example. I'm thinking we should make sure your set up if correct first before moving on to your ISP.So swap out your cables to new ones and post your set up please. As of right now, set up is as followed: wall-modem-router-PC. 2 PC's, 2 Xbones are hardwired. Various devices on the wireless. The current router is the Nighthawk r7800, I disabled the Dynamic Qos, and set the bandwidth at full. I've tried it with bandwidth capped @ 90%, 70%, 50%, and 10%, and QoS off and on, the result is largely the same. Router is currently configured in Router Mode. After doing a test with just the modem-PC and still getting high latency on idle, I'm not so sure if it has anything to do with the network itself. I'm convinced its either the modem( maybe its firewalled?), or as someone said the wiring is faulty somehow, or something entirely different. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted February 20, 2017 Share Posted February 20, 2017 As of right now, set up is as followed: wall-modem-router-PC. 2 PC's, 2 Xbones are hardwired. Various devices on the wireless. The current router is the Nighthawk r7800, I disabled the Dynamic Qos, and set the bandwidth at full. I've tried it with bandwidth capped @ 90%, 70%, 50%, and 10%, and QoS off and on, the result is largely the same. Router is currently configured in Router Mode. After doing a test with just the modem-PC and still getting high latency on idle, I'm not so sure if it has anything to do with the network itself. I'm convinced its either the modem( maybe its firewalled?), or as someone said the wiring is faulty somehow, or something entirely different. What modem do you have? It's either the modem, or a bad cable inside/outside your house... If not then it's an ISP issue further outside, good luck with that one lol Link to comment Share on other sites More sharing options...
MERC3 Posted February 20, 2017 Author Share Posted February 20, 2017 What modem do you have? It's either the modem, or a bad cable inside/outside your house... If not then it's an ISP issue further outside, good luck with that one lol Modem is Arris TM882G. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted February 20, 2017 Share Posted February 20, 2017 Modem is Arris TM882G. I believe you mean TM822G which is a pretty solid modem so I'd say it's your ISP. Post your modem config page that shows the signal levels Link to comment Share on other sites More sharing options...
fuzzy clam Posted February 20, 2017 Share Posted February 20, 2017 I believe you mean TM822G which is a pretty solid modem so I'd say it's your ISP. Post your modem config page that shows the signal levels This man knows what he's talking about, if you post the info he requested we can eliminate or pinpoint the modem as the issue or depending on the signal levels it could be your ISP. Link to comment Share on other sites More sharing options...
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