Netduma Staff Netduma Crossy Posted May 14, 2015 Netduma Staff Share Posted May 14, 2015 i think is virgin as speed just dropped off again have to give them a call i think If the speeds are dropping off when connected to the super hub it must be them A call will hopefully sort it all out. Have you resolved the problem with no internet to your PS4? Link to comment Share on other sites More sharing options...
Madjust Posted May 14, 2015 Author Share Posted May 14, 2015 ill give them a call tomorrow and sort it out ps4 still slow just have to deal with it till virgin pull there fingers out of there arse Link to comment Share on other sites More sharing options...
Zennon Posted May 14, 2015 Share Posted May 14, 2015 I do not know if they still do but they used to cap if you download more than 3gb at peak times Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 14, 2015 Netduma Staff Share Posted May 14, 2015 ill give them a call tomorrow and sort it out ps4 still slow just have to deal with it till virgin pull there fingers out of there arse Haha, lmao. Post back with results. If your still having issues with PS4 post back and we can help you get it sorted. Link to comment Share on other sites More sharing options...
Zennon Posted May 14, 2015 Share Posted May 14, 2015 Yes they do from this year here is the throttles http://www.choose.net/media/guide/features/broadband-fair-use-policies.html#VirginMedia triggered by uploads so must be targeting torrent users Link to comment Share on other sites More sharing options...
Madjust Posted May 14, 2015 Author Share Posted May 14, 2015 yeah i will do ill ask them tomorrow about the cap see what they say Link to comment Share on other sites More sharing options...
Madjust Posted May 14, 2015 Author Share Posted May 14, 2015 im not paying for a cap as they say virgin is the best then make it the best ill have a word with them and sort it out Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 14, 2015 Netduma Staff Share Posted May 14, 2015 im not paying for a cap as they say virgin is the best then make it the best ill have a word with them and sort it out Go get em Link to comment Share on other sites More sharing options...
Zennon Posted May 14, 2015 Share Posted May 14, 2015 They will say it was in the small print when you signed up no doubt mate. I have been trying to get a friend to move from them for years his latency affects our party lobby it is doing my nut in haha. Link to comment Share on other sites More sharing options...
Madjust Posted May 14, 2015 Author Share Posted May 14, 2015 every other night is fine seems really good so going to have a go and say ill leave if they dont sort it been with them since it was ntlworld Link to comment Share on other sites More sharing options...
Zennon Posted May 14, 2015 Share Posted May 14, 2015 Yeah you get throttled for two hours and if you carry on it keeps the throttle up, not great that. Link to comment Share on other sites More sharing options...
Madjust Posted May 14, 2015 Author Share Posted May 14, 2015 no seems crap if your trying to game then they cap u not right Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 14, 2015 Netduma Staff Share Posted May 14, 2015 Quick question, were you adjusting the congestion control at all when it suddenly dropped speeds? Link to comment Share on other sites More sharing options...
Madjust Posted May 14, 2015 Author Share Posted May 14, 2015 had it at 70% then put it up to 100% still the same so think its virgin internet as thats what they are virgins Link to comment Share on other sites More sharing options...
Urge Posted May 15, 2015 Share Posted May 15, 2015 had it at 70% then put it up to 100% still the same so think its virgin internet as thats what they are virgins Are you hitting Reset Distribution? after taking it to 100% and hitting reset, i get my speed back. But i'm having a simlar issue and losing it if i use congestion control below 100% Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 15, 2015 Administrators Share Posted May 15, 2015 Hi sorry late to this thread. Jeff: that is the purpose of congestion control to throttle the connection Madjust: If they are directly connected to the Virgin modem and the speed is low then its certainly a Virgin issue I'm afraid. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 15, 2015 Netduma Staff Share Posted May 15, 2015 Hi sorry late to this thread. Jeff: that is the purpose of congestion control to throttle the connection Madjust: If they are directly connected to the Virgin modem and the speed is low then its certainly a Virgin issue I'm afraid. What Jeff was saying is (and I know this I've talked to him about it in chat) is that he can make the smallest change and the speeds would drop really really low. He tolled you about it and the advice you gave him was to make sure he has entered the correct values as his bandwidth but Jeff his still having the issues. The problem Jeff was having sounds very similar to what Madjust was having which I think is what Jeff was saying Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 15, 2015 Administrators Share Posted May 15, 2015 oh right, get Jeff to start a new thread or I'll see him in chat soon. I don't have Internet in evenings till Sky sorts it out Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 15, 2015 Netduma Staff Share Posted May 15, 2015 oh right, get Jeff to start a new thread or I'll see him in chat soon. I don't have Internet in evenings till Sky sorts it out Ok I'll ask Jeff when I see him in chat or somthing Sky is your new ISP?...rip...lol Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 15, 2015 Administrators Share Posted May 15, 2015 hahahaha well virgin didn't delivery to my flat Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 15, 2015 Netduma Staff Share Posted May 15, 2015 hahahaha well virgin didn't delivery to my flat That sucks I think Virgin were voted the best ISP this year... Link to comment Share on other sites More sharing options...
Akic Posted May 15, 2015 Share Posted May 15, 2015 hahahaha well virgin didn't delivery to my flat Same thing happened to me when I moved, miss my 120mb download speed. The annoying thing was the house 2 doors away from me can get Virgin. To be fair to sky though I've not had any issues and their customer service has been good so overall pretty pleased. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 15, 2015 Administrators Share Posted May 15, 2015 I'm a bit disappointed with sky at the moment. Delivered to wrong flat now have to wait another 2 weeks. Cancelled service gonna try someone else. I'd already waited about 2 weeks at this point :'( Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 15, 2015 Netduma Staff Share Posted May 15, 2015 I'm a bit disappointed with sky at the moment. Delivered to wrong flat now have to wait another 2 weeks. Cancelled service gonna try someone else. I'd already waited about 2 weeks at this point :'( That sucks. I'm sure you'll look back on this one day though and be thankful. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 15, 2015 Administrators Share Posted May 15, 2015 heh its just such a pain in the ass. I just WANT INTERTUBES NAO Link to comment Share on other sites More sharing options...
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