shhhWAH Posted April 16, 2016 Share Posted April 16, 2016 i did the optimal settings tutorial, please help before i ask for refund. i want to give this product more time but afraid return policy will kick in before. i was using a netgear gs205 switch before this. i pay for 200/20 with twc in los angeles Link to comment Share on other sites More sharing options...
Sgt-Greco Posted April 17, 2016 Share Posted April 17, 2016 I let my brother play a few games and my K/D dropped as well but I didn't ask my mother for a refund. All I'm trying to say here is that DUMA is not a K/D booster device. It helps you find low ping games and minimze congestion. Maybe you should give us more details about your location, setup and settings. Link to comment Share on other sites More sharing options...
daz Posted April 17, 2016 Share Posted April 17, 2016 Exactly I think some people think they are good when they are actually lagging and getting the benefit of lag comp to protect them but when they have no lag they do bad Link to comment Share on other sites More sharing options...
Zennon Posted April 17, 2016 Share Posted April 17, 2016 Can you give us more information, the please read before posting help post is a good place to start. http://forum.netduma.com/topic/11776-please-read-before-posting-a-support-thread/ Link to comment Share on other sites More sharing options...
shhhWAH Posted April 17, 2016 Author Share Posted April 17, 2016 I let my brother play a few games and my K/D dropped as well but I didn't ask my mother for a refund. All I'm trying to say here is that DUMA is not a K/D booster device. It helps you find low ping games and minimze congestion. Maybe you should give us more details about your location, setup and settings. if you read i posted I'm in los angeles, and did the duma optimal setup setting guide. post wasn't meant for you. have not noticed a difference. Link to comment Share on other sites More sharing options...
shhhWAH Posted April 17, 2016 Author Share Posted April 17, 2016 Can you give us more information, the please read before posting help post is a good place to start. http://forum.netduma.com/topic/11776-please-read-before-posting-a-support-thread/ I've already read the forums, requesting a 1 on 1. my connection w has gotten worse. I've let you guys know on twitter, started a thread. my lan disconnection was last fixed with the latest ps4 update Link to comment Share on other sites More sharing options...
bagsta69 Posted April 17, 2016 Share Posted April 17, 2016 What game are you playing,? If it is black ops 3 then good luck, Seriously the r1 does exactly what it says it does when set up correctly. What ping are you getting to host? Have you run a diagnostic test? What are the results? Link to comment Share on other sites More sharing options...
shhhWAH Posted April 17, 2016 Author Share Posted April 17, 2016 Can you give us more information, the please read before posting help post is a good place to start. http://forum.netduma.com/topic/11776-please-read-before-posting-a-support-thread/ Link to comment Share on other sites More sharing options...
shhhWAH Posted April 17, 2016 Author Share Posted April 17, 2016 What game are you playing,? If it is black ops 3 then good luck, Seriously the r1 does exactly what it says it does when set up correctly. What ping are you getting to host? Have you run a diagnostic test? What are the results? not the most tech savvy person, but i have done everything that was on the instruction card and optimal settings guide for my internet speeds Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 http://www.speedtest.net/my-result/5258757451 my results with netduma router connected Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 http://www.speedtest.net/my-result/5258761856 when netduma is disconnected. I'm just annoyed when i pay for great internet and not seeing the results with the duma Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 http://www.speedtest.net/result/5258761856.png when netduma is disconnected. I'm just annoyed when i pay for great internet and not seeing the results with the duma Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 Run TestPing Jitter Spikes Packet Loss Exceptional Exceptional Exceptional No LossShow DetailsPingPING 8.8.8.8 (8.8.8.8): 56 data bytes64 bytes from 8.8.8.8: seq=0 ttl=52 time=14.371 ms 64 bytes from 8.8.8.8: seq=1 ttl=52 time=12.996 ms 64 bytes from 8.8.8.8: seq=2 ttl=52 time=14.674 ms 64 bytes from 8.8.8.8: seq=3 ttl=52 time=13.106 ms 64 bytes from 8.8.8.8: seq=4 ttl=52 time=14.151 ms 64 bytes from 8.8.8.8: seq=5 ttl=52 time=12.270 ms 64 bytes from 8.8.8.8: seq=6 ttl=52 time=13.491 ms 64 bytes from 8.8.8.8: seq=7 ttl=52 time=14.390 ms 64 bytes from 8.8.8.8: seq=8 ttl=52 time=14.149 ms 64 bytes from 8.8.8.8: seq=9 ttl=52 time=15.468 ms 64 bytes from 8.8.8.8: seq=10 ttl=52 time=12.416 ms 64 bytes from 8.8.8.8: seq=11 ttl=52 time=13.655 ms 64 bytes from 8.8.8.8: seq=12 ttl=52 time=17.536 ms 64 bytes from 8.8.8.8: seq=13 ttl=52 time=13.370 ms 64 bytes from 8.8.8.8: seq=14 ttl=52 time=15.745 ms 64 bytes from 8.8.8.8: seq=15 ttl=52 time=12.981 ms 64 bytes from 8.8.8.8: seq=16 ttl=52 time=14.674 ms 64 bytes from 8.8.8.8: seq=17 ttl=52 time=14.420 ms 64 bytes from 8.8.8.8: seq=18 ttl=52 time=13.395 ms 64 bytes from 8.8.8.8: seq=19 ttl=52 time=15.825 ms --- 8.8.8.8 ping statistics --- 20 packets transmitted, 20 packets received, 0% packet loss round-trip min/avg/max = 12.270/14.154/17.536 ms Tracetraceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets1 192.168.0.1 0.351 ms 0.218 ms 0.206 ms 2 142.254.237.213 11.301 ms 10.514 ms 10.584 ms 3 24.30.174.209 9.346 ms 8.903 ms 12.900 ms 4 72.129.10.192 12.540 ms 15.717 ms 15.909 ms 5 72.129.9.0 15.768 ms 15.882 ms 15.455 ms 6 66.109.3.230 20.677 ms 15.648 ms 15.955 ms 7 66.109.1.43 27.534 ms 107.14.17.250 16.752 ms 66.109.1.43 14.404 ms 8 66.110.59.81 29.776 ms 28.424 ms 30.662 ms 9 72.14.242.14 28.478 ms 29.920 ms 72.14.219.150 28.636 ms 10 209.85.245.193 13.559 ms 11.958 ms 13.871 ms 11 216.239.62.87 29.948 ms 72.14.233.225 13.222 ms 216.239.62.79 11.867 ms 12 8.8.8.8 306.096 ms 336.440 ms 28.956 ms Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 didn't come out, but exceptional when i ran a system diagnostic Link to comment Share on other sites More sharing options...
PharmDawgg Posted April 18, 2016 Share Posted April 18, 2016 Are you running the latest firmware? Link to comment Share on other sites More sharing options...
antithesis Posted April 18, 2016 Share Posted April 18, 2016 I noticed your Download / Upload speeds are dramatically different when the Netduma is used. That has little to do with a game connection, but it can be adjusted and improved. If you want your full Up / Down speed, go to Settings > Miscellaneous and enable Turbo mode (NOT Super Turbo mode). That should unlock 100Mbps+ speeds on the router if they're not working by default. Then go to Congestion Control and adjust both Upload and Download to 100% to get your full line speed. That should be fine for general home use like downloading files and streaming media and you should feel safe in the knowledge that you can crank your internet connection when you want more speed. But, a fatter pipe doesn't necessarily mean a lower ping or more stable game connection, which is where you'll want to start tweaking things for gaming using Congestion Control and Host Filtering. To find the optimal Congestion Control settings, start with the recommended 70 Up / 70 Down settings, then visit http://www.dslreports.com/speedtest and run a test for your connection type. It'll provide three ratings, of which Speed is the LEAST important. You'll want to improve Bufferbloat and Quality by LOWERING your speed in Congestion Control. Tweak Upload downwards from 70 in increments of 5, e.g test Upload at 70, 65, 60, 55 and see if Bufferbloat and Quality improve. On the flipside, increase Download in increments of 5, e.g 70, 75, 80, 85, 90 and see how that affects Quality and Speed. You should nail down the optimal settings pretty quickly for an A or A+ overall rating. If you're lucky, you might be able to increase Upload speed above 70, but it's going to make little to no difference for a gaming connection. From there you can follow the optimal settings in the Netduma wiki in regards to Host Filtering. Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 Are you running the latest firmware? yes, just got last week Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 I noticed your Download / Upload speeds are dramatically different when the Netduma is used. That has little to do with a game connection, but it can be adjusted and improved. If you want your full Up / Down speed, go to Settings > Miscellaneous and enable Turbo mode (NOT Super Turbo mode). That should unlock 100Mbps+ speeds on the router if they're not working by default. Then go to Congestion Control and adjust both Upload and Download to 100% to get your full line speed. That should be fine for general home use like downloading files and streaming media and you should feel safe in the knowledge that you can crank your internet connection when you want more speed. But, a fatter pipe doesn't necessarily mean a lower ping or more stable game connection, which is where you'll want to start tweaking things for gaming using Congestion Control and Host Filtering. To find the optimal Congestion Control settings, start with the recommended 70 Up / 70 Down settings, then visit http://www.dslreports.com/speedtest and run a test for your connection type. It'll provide three ratings, of which Speed is the LEAST important. You'll want to improve Bufferbloat and Quality by LOWERING your speed in Congestion Control. Tweak Upload downwards from 70 in increments of 5, e.g test Upload at 70, 65, 60, 55 and see if Bufferbloat and Quality improve. On the flipside, increase Download in increments of 5, e.g 70, 75, 80, 85, 90 and see how that affects Quality and Speed. You should nail down the optimal settings pretty quickly for an A or A+ overall rating. From there you can follow the optimal settings in the Netduma wiki in regards to Host Filtering. enabled turbo, and set 100/100. not sure how to do all that other testing Link to comment Share on other sites More sharing options...
shhhWAH Posted April 18, 2016 Author Share Posted April 18, 2016 I noticed your Download / Upload speeds are dramatically different when the Netduma is used. That has little to do with a game connection, but it can be adjusted and improved. If you want your full Up / Down speed, go to Settings > Miscellaneous and enable Turbo mode (NOT Super Turbo mode). That should unlock 100Mbps+ speeds on the router if they're not working by default. Then go to Congestion Control and adjust both Upload and Download to 100% to get your full line speed. That should be fine for general home use like downloading files and streaming media and you should feel safe in the knowledge that you can crank your internet connection when you want more speed. But, a fatter pipe doesn't necessarily mean a lower ping or more stable game connection, which is where you'll want to start tweaking things for gaming using Congestion Control and Host Filtering. To find the optimal Congestion Control settings, start with the recommended 70 Up / 70 Down settings, then visit http://www.dslreports.com/speedtest and run a test for your connection type. It'll provide three ratings, of which Speed is the LEAST important. You'll want to improve Bufferbloat and Quality by LOWERING your speed in Congestion Control. Tweak Upload downwards from 70 in increments of 5, e.g test Upload at 70, 65, 60, 55 and see if Bufferbloat and Quality improve. On the flipside, increase Download in increments of 5, e.g 70, 75, 80, 85, 90 and see how that affects Quality and Speed. You should nail down the optimal settings pretty quickly for an A or A+ overall rating. If you're lucky, you might be able to increase Upload speed above 70, but it's going to make little to no difference for a gaming connection. From there you can follow the optimal settings in the Netduma wiki in regards to Host Filtering. btw i went from nat type 2 to type 3 when enabling turbo. does that matter? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 18, 2016 Administrators Share Posted April 18, 2016 Put your speeds into bandwidth settings and allow it to auto setup for you. For NAT http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat Are you actually experiencing any lag? If so post the screenshots from here & we can help out http://wiki.netduma.com/doku.php?id=lag_support_instructions Link to comment Share on other sites More sharing options...
CleanSlate Posted April 18, 2016 Share Posted April 18, 2016 enabled turbo, and set 100/100. not sure how to do all that other testing If you're getting 200/20 put 200 in the download and 20 in the upload and click update bandwidth in congestion control Link to comment Share on other sites More sharing options...
AnonymousBleach Posted April 21, 2016 Share Posted April 21, 2016 Homie, your using Time Warner..... there is about 90% of your problems. lol Link to comment Share on other sites More sharing options...
shhhWAH Posted April 22, 2016 Author Share Posted April 22, 2016 Put your speeds into bandwidth settings and allow it to auto setup for you. For NAT http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat Are you actually experiencing any lag? If so post the screenshots from here & we can help out http://wiki.netduma.com/doku.php?id=lag_support_instructions i requested a 1 on 1 and dont see it being approved. i am available tomorrow (saturday) for half day. please respond. thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 25, 2016 Administrators Share Posted April 25, 2016 I can't do a 1 on 1 based on your k/d going down. Of the two links I provided one explains how to open your NAT. The other link explains the screenshots you need to provide if you're having lag issues. If we can't resolve it after that we can do a 1 on 1. Link to comment Share on other sites More sharing options...
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