Streamhero Posted April 6, 2016 Share Posted April 6, 2016 Hey guys, I have my netduma connected directly to my modem. When I do the pingtest.net test, i get an A score (very good), but the ping test within the netduma panel, gives me a "bad" on ping. Does that mean that some setting is wrong, or is it a cosmetic glitch that doesnt mean anything is wrong? Link to comment Share on other sites More sharing options...
Alex49H Posted April 6, 2016 Share Posted April 6, 2016 I have been getting the same thing all day and I have tested it on Dslreports too so it might be the line. Might have to call your ISP. Link to comment Share on other sites More sharing options...
nejkro Posted April 6, 2016 Share Posted April 6, 2016 netduma makes a ping to google free dns 8.8.8.8 maybe you have a bad ping to that host when you do a pingtest at ookla or other websites they ping your closer server maybe that is all. Link to comment Share on other sites More sharing options...
ColonicBoom Posted April 6, 2016 Share Posted April 6, 2016 What nejkro said. Perhaps there's a bad 'hop' on the way to Google's DNS for you or something. (I don't know much about how the internet works though so that might be nonsense). Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 7, 2016 Administrators Share Posted April 7, 2016 I would just reiterate what everyone has said above. Could be a bad hop on the path to 8.8.8.8, could be an issue with the ethernet connecting the duma to your ISP hub or it could be a line issue. Would recommend running Ping plotter over different times/days and see what the results say. Link to comment Share on other sites More sharing options...
Alex49H Posted April 7, 2016 Share Posted April 7, 2016 Got it and that makes sense. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted April 7, 2016 Share Posted April 7, 2016 This may be completely unrelated, but I will share. Time Warner Cable (TWC) is rolling out TWC maxx internet upgrades in my area. About 2 weeks ago, I noticed that my speeds changed from 50/5 to 300/20, which is expected for the TWC maxx upgrade. However, I did not get any notifications. It lasted a few days, so I updated my CC bandwidth to the 300/20 values. It changed to turbo and I have been using for a few weeks. Yesterday, I noticed that my speeds seemed slower so I ran a Netduma diagnostic and speedtests. I got a "bad" ping test and the speeds were back to 50/5. It seems the TWC was just testing the network and the full implementation has not happened. I then changed my CC bandwidth back to 50/5 and let it auto configure. I then ran another Netduma diagnostic and my ping was back to "exceptional". As just a test, you can try changing your bandwidth to something completely different and changing it back. Then see if your ping test changes. Link to comment Share on other sites More sharing options...
fuzzy clam Posted April 7, 2016 Share Posted April 7, 2016 When in doubt...run ping plotter to find if your line is having issues. Link to comment Share on other sites More sharing options...
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