Administrators Netduma Fraser Posted October 1, 2018 Author Administrators Share Posted October 1, 2018 On 9/29/2018 at 10:57 PM, [email protected] said: I’m on version 1.03.3 and have remote support ticked on We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub, UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. 12 hours ago, Cynabal said: Hi guys I'm on R1 debug version 1.03.4 running on rb-951g-2hnd and have my R1 connected via Ethernet to my BT Home Hub 5 I have it in the DMZ and have remote access ticked, UPNP off and Port Forwarding is empty. let me know if it works or if i missed something. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
nick.le.systeme Posted October 3, 2018 Share Posted October 3, 2018 bonjour, je suis actuellement en version 1.03.3 sur mon netduma. je voudrai installé la version 1.03.6j. je peux le faire sans risque? quel est la procédure? merci Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 4, 2018 Author Administrators Share Posted October 4, 2018 16 hours ago, nick.le.systeme said: bonjour, je suis actuellement en version 1.03.3 sur mon netduma. je voudrai installé la version 1.03.6j. je peux le faire sans risque? quel est la procédure? merci Vous êtes prêt à partir. S'il vous plaît ne pas redémarrer avant la mise à niveau. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
koppa13 Posted October 10, 2018 Share Posted October 10, 2018 I’m on version 1.03.4 and have remote support ticked on Link to comment Share on other sites More sharing options...
sitefresh Posted October 10, 2018 Share Posted October 10, 2018 how come there's been no update for over 2 years ? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted October 11, 2018 Netduma Staff Share Posted October 11, 2018 how come there's been no update for over 2 years ? Because we were working on entirely new software, DumaOS. It'd be pointless to keep working on upgrades for inferior software when we could just bring the new software to you. DumaOS is in open Beta now. You can sign up for it here: https://netduma.com/r1-dumaos/ Link to comment Share on other sites More sharing options...
nick.le.systeme Posted October 11, 2018 Share Posted October 11, 2018 On 10/4/2018 at 12:33 PM, Netduma Fraser said: Vous êtes prêt à partir. S'il vous plaît ne pas redémarrer avant la mise à niveau. You're good to go. Please do not reboot before upgrading. cool, quel est la procédure pour réaliser la mise a jour? merci Link to comment Share on other sites More sharing options...
Flop279 Posted October 11, 2018 Share Posted October 11, 2018 Hey, I am on firmware 1.03.3 and need to put in a ticket for a upgrade. Not sure if the firmware upgrade will take care of this but I pay for and get 100/10 when I hard wire into my modem or use another router but get 100/4 with the NetDuma. Any ideas if it has nothing to do with the firmware? Thanks! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted October 12, 2018 Netduma Staff Share Posted October 12, 2018 11 hours ago, Flop279 said: Hey, I am on firmware 1.03.3 and need to put in a ticket for a upgrade. Not sure if the firmware upgrade will take care of this but I pay for and get 100/10 when I hard wire into my modem or use another router but get 100/4 with the NetDuma. Any ideas if it has nothing to do with the firmware? Thanks! Not to worry! Since you've posted here you'll be upgraded soon. If you're worried about that issue I'd recommend making another forum thread in a support section for it. (It'd just be a more effective way to sort it out ) I'll look out for you in another post! Sounds like something that can be sorted easily enough. Link to comment Share on other sites More sharing options...
Flop279 Posted October 12, 2018 Share Posted October 12, 2018 2 hours ago, Netduma Jack said: Not to worry! Since you've posted here you'll be upgraded soon. If you're worried about that issue I'd recommend making another forum thread in a support section for it. (It'd just be a more effective way to sort it out ) I'll look out for you in another post! Sounds like something that can be sorted easily enough. Thanks Jack! Let me know I there is anything I need to do to assist in the firmware update. If not, then let me know once it’s complete so I can test out my other issue. If the updated doesn’t fix it I will be sure to post a forum in the support section. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted October 13, 2018 Administrators Share Posted October 13, 2018 23 hours ago, Flop279 said: Thanks Jack! Let me know I there is anything I need to do to assist in the firmware update. If not, then let me know once it’s complete so I can test out my other issue. If the updated doesn’t fix it I will be sure to post a forum in the support section. Hi Flop - assuming you have signed the disclaimer for DumaOS on the R1 (https://netduma.com/r1-dumaos/), could you follow the guide in this thread to allow us to fix your router. Then post to confirm you have done so: That will give us plenty of time to send your router the fix, so when it's your turn to install DumaOS you're good to go. Thanks. Link to comment Share on other sites More sharing options...
Jordan22 Posted October 13, 2018 Share Posted October 13, 2018 Hi guys I need my netduma to be upgraded. It is the first version ever released I believe. I can plug it in once you are ready to upgrade, but i cannot use until then because it constantly keeps disconnecting me and its a struggle to even browse the internet. Please help! thanks, jordan Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted October 13, 2018 Administrators Share Posted October 13, 2018 5 hours ago, Jordan22 said: Hi guys I need my netduma to be upgraded. It is the first version ever released I believe. I can plug it in once you are ready to upgrade, but i cannot use until then because it constantly keeps disconnecting me and its a struggle to even browse the internet. Please help! thanks, jordan No problem. Could you follow this guide please and let us know when you're ready to upgrade: http://forum.netduma.com/topic/26317-upgrading-your-netduma-r1-to-dumaos-from-a-version-lower-than-1036/ I also recommend you apply for the DumaOS beta - it's a massive upgrade for your R1: Link to comment Share on other sites More sharing options...
Hunnets Posted October 15, 2018 Share Posted October 15, 2018 Hi Team, I am running version 1.03.6g and want to upgrade as I believe my version is susceptible to the WiFi crack. If it's easier to just upgrade to the Beta DumaOS I'm happy to do that to as I'm already on the list. I have selected Allow remote access to Netduma tech support. Cheers! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted October 15, 2018 Netduma Staff Share Posted October 15, 2018 4 hours ago, Bozo said: Hi Team, I am running version 1.03.6g and want to upgrade as I believe my version is susceptible to the WiFi crack. If it's easier to just upgrade to the Beta DumaOS I'm happy to do that to as I'm already on the list. I have selected Allow remote access to Netduma tech support. Cheers! Hi - I reckon just wait it out if you're happy to do it. Since you're on 1.03.6 you'll be able to do it without any issues, and the versions after 6g are just minor patches. (I wouldn't worry about being susceptible to a crack - it'd have to be a targeted attack anyway so it's highly unlikely that you'd have any issues there) Link to comment Share on other sites More sharing options...
Midnight1588 Posted October 15, 2018 Share Posted October 15, 2018 I am on version 1.03.3 and i would like to upgrade my netduma Link to comment Share on other sites More sharing options...
Hunnets Posted October 15, 2018 Share Posted October 15, 2018 6 hours ago, Netduma Jack said: Hi - I reckon just wait it out if you're happy to do it. Since you're on 1.03.6 you'll be able to do it without any issues, and the versions after 6g are just minor patches. (I wouldn't worry about being susceptible to a crack - it'd have to be a targeted attack anyway so it's highly unlikely that you'd have any issues there) Hi Jack, I would be more comfortable having this patched. There is no release date for dumaos and I'd prefer to not leave it they way it is (being susceptible). I'm sure you could understand if this were your private network. Can you please enable the upgrade. Thanks, Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 16, 2018 Author Administrators Share Posted October 16, 2018 On 10/10/2018 at 1:54 PM, koppa13 said: I’m on version 1.03.4 and have remote support ticked on We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub, UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. On 11/10/2018 at 6:59 PM, nick.le.systeme said: cool, quel est la procédure pour réaliser la mise a jour? merci You're good to go. Please do not reboot before upgrading. On 11/10/2018 at 11:49 PM, Flop279 said: Hey, I am on firmware 1.03.3 and need to put in a ticket for a upgrade. Not sure if the firmware upgrade will take care of this but I pay for and get 100/10 when I hard wire into my modem or use another router but get 100/4 with the NetDuma. Any ideas if it has nothing to do with the firmware? Thanks! I've sent you a PM On 13/10/2018 at 5:21 PM, Jordan22 said: Hi guys I need my netduma to be upgraded. It is the first version ever released I believe. I can plug it in once you are ready to upgrade, but i cannot use until then because it constantly keeps disconnecting me and its a struggle to even browse the internet. Please help! thanks, jordan I've sent you a PM 22 hours ago, Midnight1588 said: I am on version 1.03.3 and i would like to upgrade my netduma We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub, UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. 15 hours ago, Bozo said: Hi Jack, I would be more comfortable having this patched. There is no release date for dumaos and I'd prefer to not leave it they way it is (being susceptible). I'm sure you could understand if this were your private network. Can you please enable the upgrade. Thanks, You can upgrade straight to j using the link in the first post of this topic. Link to comment Share on other sites More sharing options...
Hunnets Posted October 16, 2018 Share Posted October 16, 2018 50 minutes ago, Netduma Fraser said: You can upgrade straight to j using the link in the first post of this topic. Thanks Fraser, Worked without a hitch. Link to comment Share on other sites More sharing options...
Rickamortis Posted October 18, 2018 Share Posted October 18, 2018 Hello, i cannot access my UI after the update to the Duma OS. I've entered the 192 address to access my router, and it says 404 Not Found. Please Help My router can access the internet, just not the UI for the controls Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2018 Author Administrators Share Posted October 18, 2018 9 hours ago, Rickamortis said: Hello, i cannot access my UI after the update to the Duma OS. I've entered the 192 address to access my router, and it says 404 Not Found. Please Help My router can access the internet, just not the UI for the controls Hi Rick, this isn't the correct topic for this. Please start another if my suggestion doesn't work - You need to clear the cache and cookies of your browser and try again Link to comment Share on other sites More sharing options...
[email protected] Posted November 12, 2018 Share Posted November 12, 2018 I’m on version 1.03.3 and have remote support ticked on Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 13, 2018 Administrators Share Posted November 13, 2018 Hi there - assume you want to upgrade to DumaOS now? If so, could you see this thread, follow the guide linked there and then post. Link to comment Share on other sites More sharing options...
kmkaufma Posted June 19, 2019 Share Posted June 19, 2019 Is there any way to upgrade the firmware from 1.03.04 without going to OS and chancing damage to the router? I'm having some issues with connectivity that I would like fixed. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted June 19, 2019 Administrators Share Posted June 19, 2019 Yes, if you follow the instructions below, we can send you the hotfix, and then you'll be able to upgrade to either the most recent Original R1 firmware version, or DumaOS. It's also worth noting that if you decide to try DumaOS and don't like it, you can just downgrade back again. All we need to do is send you over the fix. Access your Netduma R1 interface Go to >Settings >Miscellaneous Tick ‘Allow remote access to Netduma tech support’ Go to Settings >UPnP and enable the feature if it's not already enabled Go to Settings > Port Forwarding and remove any rules Now verify that everything is working by going to https://www.whatismyip.com/port-scanner/ In the port entry field, type in 7777 and click Scan If the result is 'Open' then you have successfully allowed us to access your router to run the fix. Please notify us of this on the forum here: http://forum.netduma.com/topic/26317-upgrading-your-netduma-r1-to-dumaos-from-a-version-lower-than-1036/ Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.