Manish0924 Posted January 28, 2016 Posted January 28, 2016 Hi can anyone help me update to the new firmware 1.03.5. I been having trouble for days and noone seems to want to help. I cant load my geo filter or congestion tabs to do anything so someone told me i need to upgrade to new firmware, i tried doing that and everytime i get upgrade failed exitcode 2. I followed all thier steps like im suppose too along with hard reset and unplugging router for 5 mins but nothing is helping. Does anyone know of any other way please help
Asentrix Posted January 28, 2016 Posted January 28, 2016 Hi can anyone help me update to the new firmware 1.03.5. I been having trouble for days and noone seems to want to help. I cant load my geo filter or congestion tabs to do anything so someone told me i need to upgrade to new firmware, i tried doing that and everytime i get upgrade failed exitcode 2. I followed all thier steps like im suppose too along with hard reset and unplugging router for 5 mins but nothing is helping. Does anyone know of any other way please help Are you using google chrome to update? If not , try installing / using chrome , it should resolve your issue
Zennon Posted January 28, 2016 Posted January 28, 2016 Unplug the Netduma for over 5 mins and try again.
iAmMoDBoX Posted January 28, 2016 Posted January 28, 2016 Hi can anyone help me update to the new firmware 1.03.5. I been having trouble for days and noone seems to want to help. I cant load my geo filter or congestion tabs to do anything so someone told me i need to upgrade to new firmware, i tried doing that and everytime i get upgrade failed exitcode 2. I followed all thier steps like im suppose too along with hard reset and unplugging router for 5 mins but nothing is helping. Does anyone know of any other way please help You can install www.teamviewer.com and I can login to help you... I'll be up for a bit. Just PM me the ID and password it generates for you
Manish0924 Posted January 28, 2016 Author Posted January 28, 2016 Thanks...while i been trying to do this i reset my router and now i cant acess wifi at all. Its connected wifi name is found but cant connect to it. Please help
PharmDawgg Posted January 28, 2016 Posted January 28, 2016 When you reset it changes the password to a default one: 'netdumar1'. Without the quotations.
Manish0924 Posted January 28, 2016 Author Posted January 28, 2016 Ohh ok but none of the device will connect to it. It just have the wifi name and the round searching symbol thats all.
fuzzy clam Posted January 28, 2016 Posted January 28, 2016 Ohh ok but none of the device will connect to it. It just have the wifi name and the round searching symbol thats all. Try turning all your devices on that are usually connected to the duma and see if it recognizes any. And if that doesn't work try hardwiring your laptop to the duma and see if you can connect that way. And did you factory reset your router or just reboot it ?
Manish0924 Posted January 28, 2016 Author Posted January 28, 2016 I tried that as well earlier but nothing worked. Its such a complicated router and its not for me. Does anyone know which email or who to contact for returns? Any help will be appreciated greatly . Thank you in advance
fuzzy clam Posted January 28, 2016 Posted January 28, 2016 Just PM Fraser for a 1 on 1 to help you sort out your issues. I'm sure it's just a settings issue and he can help you get it figured out.
Administrators Netduma Fraser Posted January 28, 2016 Administrators Posted January 28, 2016 He'll be getting a replacement with the upgraded firmware on. Therefore I will close this thread.
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