Doughboy

It's a bug that has been fixed in the next firmware version which is going through testing currently so shouldn't be much longer until it is available.

Provide a screenshot of your command prompt again please

Could you create a new topic with exactly what your issue is and what happened prior please?

Alright we will look into it, in the meantime use the manual way to select your location. The location doesn’t need to be pin point accurate so it won’t negatively affect you doing it this way.

I feel so slow, I can’t believe what I did yesterday to my credit I was tired but I actually played cod this way but I didn’t connect the internet from the gateway to the blue internet port on the  R2.  I plugged it into one of the ports where the console normally goes 🤦🏽‍♂️ I’ll let u know what happens 

Well to start the cloud aspect won’t update to allow me to even see any servers on the geofilter, I can’t run any Speedtests I can’t do a ping heat check, all of the new features I can’t use. I don’t know if it’s because of this cloud issue or if the router is defective or what. 

I got it connected to the internet, but certain aspects of the router don’t function like it don’t recognize it being on the internet or something. I tried flushing the cloud, I reset the router all together mainly because my password didn’t take I played cod on it and I get a nat 2 type on ps4 I don’t get a open nat in game. I’ll try the gateway option TrayDay suggested I really appreciate the feed back because this att stuff been giving me fits since I had it. 
Also the only other option that works is the auto set up for the bandwidth on the top of the qos screen. It changes based on priority of bandwidth or ping but it changed my upload and download to fit the ping setting I chose. That’s nice. 
Also TrayDay I’m gonna see but my att gateway screens look different from yours. Maybe because we have different gateways. But I’ll check to see what I can change. 

I can’t force it nothing happens when I do. 

I can’t force it nothing happens when I do. I get internet through the router I’m able to play cod but the features don’t work because the cloud won’t update or function. 
It’s hard wired from the PS4 to the R2. Then a eithernet cord from the R2 directly to my Att gateway. I have fiber 

Wow... this router is the truth. I’ve seen how the ping heat map works it’s phenomenal the features on this router I out cold. I’m gonna check to make sure everything is functioning and I’ll get back to you Fraser. Thanks again. 

Wow... this router is the truth. I’ve seen how the ping heat map works it’s phenomenal the features on this router I out cold. I’m gonna check to make sure everything is functioning and I’ll get back to you Fraser. Thanks again. 

I believe you have the same connection as I do.
It's always hit or miss with the gateway from ATT.
As I'm using an alternative method BUT you can use this method to make it simple below.
Simply log into your ATT gateway router and go to the "firewall" settings and then click "IP Passthrough"
pretty much copy everything from the picture below and when you get to "Passthrough Fixed Mac Address" choose the mac address under the "Device List" of the R2 router that should be located at the bottom of the router. Once you've choosen the R2 router Mac Address. Click the save. Then restart the ATT gateway first then the R2 second.

Might be due to lag compensation. If your ping is low, I don't see why this would be happening under normal circumstances. Could be down to jitter I guess?

Ok I’ll try that. Thanks 

I would recommend you leave Bandwidth Allocation default with share excess enabled, consoles don't require much bandwidth at all. With share excess every device will get what it needs and share the excess that devices don't use with the ones that do. As long as you use Anti-Bufferbloat that will prevent local congestion.

You can disable automatic updates from the Settings menu... Oh I see, but you're saying that it updates by itself when resetting?
Maybe unplug the WAN cable from the router, reset it, set it up, disable automatic updates, then plug it back in.