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SM961

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  1. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    So to confirm with QoS off completely this still happens? Do you have a spare modem you can try with in conjunction with the R1/XR300 to see if it performs better? When going through the setup wizard on the XR300 did the speed test report correctly?
  2. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    Is that with QoS completely disabled? Are you using powerline adapters that is using your home wiring connect the modem to the router in another room by any chance?
  3. Like
    SM961 reacted to Netduma Alex in I can't get 400Mbps only getting 150Mbps   
    Yes unfortunately the R1 has been outpaced somewhat by average internet speeds since it's launch in 2014.
    If you have more than a few hundred mbps you might notice less than your maximum being utilized.
  4. Like
    SM961 reacted to Netduma Alex in XR300 GUI full of "nil" values   
    The "nil" values disappeared after you changed the router IP? That's really interesting, thanks for updating us.
  5. Like
    SM961 reacted to Netduma Jack in I can't get 400Mbps only getting 150Mbps   
    On top of what DAKOTADOCKALL said above, this drop in speeds could be due to peak times. When did you run this speed test?
    Ultimately it seems like your R1 is reaching its limit in one way or another. How old are both of your R1's? After a time, almost all routers will start to achieve less throughput compared to when you first bought it. The R1 is old hardware, so it's even more the case.
  6. Like
    SM961 reacted to Netduma Fraser in Bandwith capping?   
    You could do the above, or the guide I provided shows you how to use Ping Plotter.
  7. Like
    SM961 reacted to iAmMoDBoX in Bandwith capping?   
    If you're using windows download the attached file and run it as administrator.... It will say "time=XX ms" which will be your current ping
     
    Then while keeping the pinging window open, do a speed test on any site you wish... Could even download large files like linux installers
     
    Adjust the sliders to keep your ping as consistent as possible
    ping.bat
  8. Like
    SM961 reacted to Netduma Fraser in Bandwith capping?   
    Using DSLReports website but I recommend using PingPlotter when saturating your connection and using different Anti-Bufferbloat percentages to find what gives you the lowest ping/most stable: http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
  9. Like
    SM961 reacted to Netduma Fraser in Bandwith capping?   
    As above, general everday usage you probably don't but if you're a heavy downloader/streamer then it may be beneficial for you to use QoS. Not sure how much speed you're getting when it's enabled i.e. not disabled in Anti-Bufferbloat options but I would at least suggest using Traffic Prioritization if the speed isn't reduced that much so that gaming packets can be prioritized.
  10. Like
    SM961 reacted to Netduma Fraser in congestion control   
    Bufferbloat only occurs when your connection is saturated. Use 70/70 anti-flood as Zennon suggested and that won't happen. Do not worry about trying to get a perfect score on a test because it doesn't matter.
  11. Like
    SM961 reacted to Netduma Fraser in Set up for home   
    Could you provide a zoomed out screenshot and with the whole Geo-Filter page in view when this happens on MW please and then I can best advise.
  12. Like
    SM961 reacted to Netduma Fraser in Set up for home   
    Yes that is fine to do so, it looks like everything is within your radius. If you zoom out do you see anything outside your radius?
  13. Like
    SM961 reacted to Netduma Fraser in Set up for home   
    Keep in mind that the game isn't fully supported by us until release but it should still work. It should be the same procedure, strict mode on and Filtering mode should keep everything within your radius unless you have Ping Assist enabled that can allow hosts outside your circle and they will be shown with a dashed circle. If you post a screenshot we can take a look.
    Moved to R1 Support section.
  14. Like
    SM961 got a reaction from Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    I got ya, thanks.
  15. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    In order to get max speeds without QoS you have to enable both turbo & super turbo mode. If you're not getting full speeds after that then likely the max you can get. 
  16. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    I'm not sure why then but that seems like your max. To be sure, do you have a friend you could take the router to and see if they get higher speeds through it?
  17. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    Have you ever had a router you used previously with this IP/these modems? If so try setting the R1 MAC address to the IP address of the previous router and then reboot and retest please.
  18. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    Okay maybe best to wait then until you have the new modem and see if the issue is still there
  19. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    Are you able to change settings on the Hitron at all? Does it have energy efficient Ethernet?
  20. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    In the bandwidth settings change the speeds to 999/999 then allow it to auto setup for you, do you get faster speeds that way?
  21. Like
    SM961 reacted to Netduma Fraser in I can't get 400Mbps only getting 150Mbps   
    If you're not getting the speeds with super turbo mode then that may be the max speed you're able to get. I assume this is via ethernet? Are you using PPPoE?
  22. Like
    SM961 got a reaction from Netduma Fraser in Speed drops during test...   
    Okay, I will do it when I get back home and report back. Thanks. 
  23. Like
    SM961 got a reaction from Netduma Alex in Speed drops during test...   
    Okay, I will do it when I get back home and report back. Thanks. 
  24. Like
    SM961 reacted to Netduma Alex in Speed drops during test...   
    Doesn't matter, just switch to the free version.
  25. Like
    SM961 reacted to Netduma Alex in Speed drops during test...   
    You'll only buffer a lot during a movie if your connection speed changes during the stream.
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