Netduma Fraser

It's not mislabelled as BO7 we just haven't tested the new game yet, we're aware of it not pinging and we will be updating the cloud. It won't affect your ability to use the Geo-Filter though.

Steady Ping doesn't show what has been classified so I'm not sure what you're referring to specifically.
Yes Yes You can specifically prioritize EA instead of gaming or the device you're playing on itself It's something we'd need to update via the cloud No and it's nothing to do with Steady Ping You should upgrade to the latest firmware version regardless as there are improvements including to the Geo-Filter https://forum.netduma.com/topic/61215-new-r3-firmware-dumaos-401510/ but the cloud version would remain the same so it's unlikely classification would be better or worse. It's still being detected as gaming so it is still being treated as a gaming application and therefore prioritized/filtered. No need to use AI for troubleshooting!

Thanks Fraser, i wait for your feedback

Ahh, this was made from open source projects all over GitHub, but I can remove the post or you can, that makes sense on other routers not doing it then. 

It was bound to happen with REA (Reverse engineer anything) tools being so easily accessible.

I'm passing on a list of complaints for updates in one go today to hopefully force the issue having more priority

When we're able to test the game we'll add it but CoD servers are usually all in the same location so that probably won't change and it tends to work pretty well without our input right away on the Geo-Filter. That's great to hear!

Ok looking forward to the fix and thx for your patience and answering my questions ✊🏿

Thank you very much!

No, Ping Heatmap does not show you if a game/servers are down, it's just an issue with Ping Heatmap that we need to fix, that is all. You can still play the game and use the Geo-Filter.
Not sure what you mean, I don't think I've said anything about that but look at the ping on the Geo-Filter, that will be your ping to the server regardless of what the in game ping says.

No they're all fine, the logs show normal background processes that can look like issues, time went backwards is just log spam for example. Yes if you could download them so we can see the whole contents that'd be really helpful - just when the issue actually happens

If it's a specific issue happening with the R3 WiFi network it would be the R3 and not your main internet that's true. Have you split the WiFi bands and connected to 2.4GHz/5GHz separately? Could you provide the logs when the WiFi issue next happens and when you next get the internet disconnect please?

Not currently, I've been trying to get them to do some cloud updates they're just very busy at the moment, I will chase them again

It's been moved to the developer options in troubleshooting settings

Yes that's right

It's not mislabelled as BO7 we just haven't tested the new game yet, we're aware of it not pinging and we will be updating the cloud. It won't affect your ability to use the Geo-Filter though.

I covered this in your previous topic on it:
"If you're playing on console you don't as it adds as a console and so will apply to any game you play. On PC if its not covered by the general options then changing the device type to a console on the Device Manager so you can add it as a console to the Geo-Filter would be needed."
You could also select BO7 as it will work the same.

Thanks a Million Miketsi_ Really appreciate it.  
Will give it a go 
Crem

It's not mislabelled as BO7 we just haven't tested the new game yet, we're aware of it not pinging and we will be updating the cloud. It won't affect your ability to use the Geo-Filter though.

You can stay on the old one if you prefer - if you're not having any issues then totally understandable. There are many bug fixes/improvements including to the Geo-Filter.

Hey Crem!
To answer your question: yes, you definitely get connected to Scandinavian servers (mostly Stockholm) pretty regularly if you're playing from up here. I play on the Stockholm servers daily with a really solid, low ping.
Of course, depending on the time of day and the matchmaking pool, the game will occasionally toss you over to Frankfurt or London if lobby queues are acting up, but the Nordic connection is active and consistent enough that you don’t need to worry about server availability. If you're on the fence because of ping, I’d say it's safe to buy!

I think that will be the maximum you can achieve for the moment then. You could try swapping ethernet cables as you mentioned and putting the R3 in the gateway DMZ instead of using bridge mode but otherwise that's the maximum for now.

Okay thanks, the router is limited to 1000Mbps as is and the routing aspect will take at least 50Mbps off so the max you'd get is 950Mbps on the R3. How have you setup Congestion Control/SmartBOOST?

Yes you're right, thank you for that image it's really helpful, I've passed it onto the team as they will need to make a cloud update to fix it, there is nothing you can do on your side so you can upgrade back to the latest firmware version.

As above, I'll leave it up for now but Netduma can not take any responsibility if you install this firmware on your router and it causes you major issues as it is not an official firmware version.