Netduma Fraser

Tomorrow is more likely when the majority of the team is back to work.

I see you've got a topic about this so will respond there and then you can post back here when we get it sorted.

What is your exact physical setup?

Apologies I'll chase them on this and try to get it down this week.

We learn't a long time ago that deadlines don't work and often lead to disappointment when we have to extend this. So we now don't give any deadlines.

Welcome to the forum Chris! Glad to hear you were able to setup the DMZ. I'll get one of the team to do this when they can.

Yes, there is good news incoming and we'll be releasing another feature announcement this week.

That looks like it must be it, have you put it in the form so we can move it in the next update?

If you use AP mode then you won't be able to use any of the DumaOS features so I wouldn't recommend enabling that. You should be able to have decent WiFi without using this mode, are you having WiFi issues?

A factory reset definitely should have fixed this. Did you have a device manually added to the feature that you've either deleted, renamed or done something with in Settings? If you reconnect that device/give it the old name then it should work again.

If you're referring to Warzone we haven't tested it yet, is anything appearing blocked when you get a host? It really depends on what your settings are so would suggest making a topic and we can go more in depth there.

What does the ping say on the Geo-Filter? - That is a true ping to the server. The in game ping includes things like processing delay etc which all games have, if this is really high then it indicates the server is under load.

No worries, we'll do that as soon as we can and get a cloud out!

It's already got a server that is whitelisted there that should be preventing the booting. Do you see anything blocked when you get kicked? You'd have to look very quickly in order to catch it.

Best way to double check is to use Ping Assist or switch to Spectating Mode and see if you can get put on it. If you find it is mislocated please put it in the form and we'll be able to update the cloud to fix it.

A reboot or factory reset should definitely resolve it as it is quite a common error but I totally appreciate you don't want to rock the boat at the moment.

Could you provide a screenshot of what you're seeing currently please just so I can determine what may be happening.

We'll make an official signup closer to the time but people are using this topic as an informal signup thread for now: https://forum.netduma.com/topic/29487-announcement-the-future-of-dumaos-version-30

Hey, welcome to the forum! Routerlogin.net is a local URL used as an alternative to access the interface instead of the LAN IP. As it is a local URL it cannot be accessed using the internet - if you try to connect to it using a non Netgear router it will redirect to an internet URL instead. You can disable Auto Updates from Settings > Administration. Do you still have the original issue?

The servers that appeared before the cloud update, are they still the ones that appear when the issues that occur or are there new ones? If there are new ones could you input them in the form please and we'll correct them in the next update. Meanwhile probably best to use Spectating Mode to ensure you're not getting booted.

Could you just double check this is the case please after flusing the cloud in the Geo-Filter Map options? If the too long message appears just wait a minute then refresh the page and it will have applied.

Are you referring to the traffic meter in Settings or the Network Monitor? If you make a new topic and explain what is happening we can go from there.

With testing and some of us working from home we haven't been able to get one out this week. I'll ask Alex when it's likely to happen now.

I've just seen you're on the XR500 which means this topic is not applicable to you. You can find updates for the XR500 here: https://www.netgear.com/support/product/XR500.aspx or you can go to Settings > Administration > Firmware Update and click check on the interface to see if a new one is available. I'll answer your question here but f you have any furth tech support questions please make a new topic and we can go from there. You cannot prevent other players from joining the server you are playing on, it isn't possible. If you don't want to use the Geo-Filter simply switch it from Filtering to Spectating mode or delete the device from the Geo-Filter.

There will likely not be a fix until our next firmware version DumaOS 3.0 is released but I couldn't say when that would be, we want to do a beta soon. Meanwhile you can change the DNS on the router to the VPN DNS or use a VPN Client if using for the PC.