Netduma Staff Netduma Crossy Posted February 16, 2015 Netduma Staff Share Posted February 16, 2015 I am trying to connect the R1 to my BT modem using PPoE. I have plugged the R1 WAN port directly into port 2 of the modem, port 1 goes to the Bt Home Hub. Because the speeds are too fast for the R1 to handle atm, I am using the R1 for gaming, and the HomeHub for general WiFi. As soon as the R1 supports the higher speeds the Home Hub will be long gone... So my issue is, the R1 will not connect to the Modem. For the PPoE usernames I have tried everything I can find: @btbroadband.com @btinternet.com [email protected] - all with and without BT as the password. I also tried VLAN Tag as 101 for each of these passwords as well. For all of them I could not connect. I looked at loads of forums, tried all those passwords (similar to the ones above) but none of them worked. I was wondering if anyone else has managed to set this up? I saw a thread on hear similar but for FTTC, not FTTP, and looked through there but couldn't fine anything I hadn't already tried. Any help would be much appreciated Thanks Link to comment Share on other sites More sharing options...
pollutionblues Posted February 16, 2015 Share Posted February 16, 2015 Hi Crossy, I've never setup FTTP but on the FTTC modems port 2 is disabled by the BT firmware. Cheers Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted February 16, 2015 Share Posted February 16, 2015 Cheers Stuart! Link to comment Share on other sites More sharing options...
Buds Posted February 16, 2015 Share Posted February 16, 2015 Good to know before I start tinkering, thanks Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 16, 2015 Author Netduma Staff Share Posted February 16, 2015 Hi Crossy, I've never setup FTTP but on the FTTC modems port 2 is disabled by the BT firmware. Cheers Thats interesting, I will give it a go on port 1 and see if I can get it working. Thanks for your help Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 16, 2015 Author Netduma Staff Share Posted February 16, 2015 Hmmm, that didn't work I'll try and fix it again when the R1 can handle the speeds and I actually need to. I don't really want to ring BT but I have to I will. Thanks for your help Link to comment Share on other sites More sharing options...
bagsta69 Posted February 16, 2015 Share Posted February 16, 2015 Hi crossy I have bt fttc and connect by modem directly to r1 on lan 1 port to poe port on R1 Then on R1 page in settings wan I use ppoe enabled User name [email protected] Password BT Don't know if any of that is relevant but it works for me, my speed from BT is 23 down and 6 up Link to comment Share on other sites More sharing options...
pollutionblues Posted February 16, 2015 Share Posted February 16, 2015 That's a bummer mate, I can only assume there's a difference somewhere between setting up FTTP and FTTC. If you need to speak to BT I've found that tweeting @btcare gets better results than phoning their helpline Link to comment Share on other sites More sharing options...
sncjez Posted February 16, 2015 Share Posted February 16, 2015 Port 2 is only used to see your line stats if it helps my BT password has always been admin worth a try. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 16, 2015 Author Netduma Staff Share Posted February 16, 2015 Thanks for help every1 I will tweet BT now and ask them a load of stuff. I will also try the username and password that bagsta recomended. Thanks guys Link to comment Share on other sites More sharing options...
bagsta69 Posted February 16, 2015 Share Posted February 16, 2015 You are probably much more savvy than I am about this stuff but if you want to check any of your setting or for me to try/check anything on my side let me know and ill pm you my mobile number so we could chat and check connections and set up out via phone. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 16, 2015 Author Netduma Staff Share Posted February 16, 2015 You are probably much more savvy than I am about this stuff but if you want to check any of your setting or for me to try/check anything on my side let me know and ill pm you my mobile number so we could chat and check connections and set up out via phone. What kind of modem so you have? I have the same as this. I guess if your is FTTC it will be a bit different? Thanks for your help, I appreciate it Link to comment Share on other sites More sharing options...
bagsta69 Posted February 16, 2015 Share Posted February 16, 2015 This is my modem, about two years old now maybe 3 Link to comment Share on other sites More sharing options...
pollutionblues Posted February 16, 2015 Share Posted February 16, 2015 My FTTC modem is the same as bagsta's. Hopefully you'll get some joy from BT Twitter Link to comment Share on other sites More sharing options...
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