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Change the "non changeable" 192.168.x.x LAN?


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Hello!

 

I was excited to hook up my newly acquired Netduma R1 last night but then was very quickly disappointed. It appears there is not a way for the every day customer to change the network the LAN lives on (much). It does give you the option to configure it using any 192.168.x.x rage, however I have many devices that are static IP'd outside this range, making this product useless to me.

 

Does Netduma have plans on changing/updating this to be an actual configurable option for the user?

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As mentioned on twitter you cannot do that on the UI. It's so rare it is near the bottom of my TODO list. Honestly I don't understand why a home user wouldn't use DHCP or at worst case just change their static IPs if they insist. Anyway having said that can you please list the devices and their IP addresses please? Also is there a reason you're not using DHCP?

 

I can manually change your IP for you if you allow me access on the router and give me your IP. It hasn't been tested but I'm pretty sure the backend code is flexible.

Also if you don't mind me asking, what is the primary reason you got the router and how did you hear about us? 

 

Thanks :)

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Well...it's not currently in service, so I'm not sure how I'm going to be able to get you access to change.

 

I have many devices that are static IP'd. Security system devices, environmental monitors, IP cameras and servers. The network needs to be 172.21.8.0/24. 172.21.8.1 would need to be the LAN GW IP.

 

I 'heard' good things from various reviews and thought I'd give it a try. I'm a gamer and the promise and software provided look to be something I'd like to take advantage of.

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Ok is there a reason they have to be static?

 

I'm busy as we're doing a beta update today. But if you can connect it directly to your modem. Can you follow this guide to make sure I can access it: http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat

 

Then finally go to "Settings > Misc" and ticket enable remote access. Once you've done that pm me your IP address and I'll access it and change your network for you.

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No luck Iain. You set the local IP of the netduma as .0...clearly assigning the network address does not work. 

 

https://cloud.zshentech.net/index.php/s/xyczAoI4awY5QYN

 

https://cloud.zshentech.net/index.php/s/Jl3qvMwIjuAsbiB

 

In fact, what you ended up changing does not seem like a very viable option. When the router updates to new firmware, the "custom" network will be wiped out and revert back to the 192.168.x.x scheme. It really is silly that the CUSTOMERS network is dictated by Netduma and this is a NON configurable option to the customer. Knowing the hardware you're using...there is lots of potential that Netduma is NOT taking advantage of.

 

Great idea? Not the best execution. $200 brick and flushed down the toilet. Maybe one day a simple option like...using whatever network the customer wants will be something Netduma will support.

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Knee, we take customer feedback very seriously, in fact a lot of the features we have implemented have come from customer ideas. As said before no one has ever required this, I will let Iain know on Monday about your post and see if he can change it more to your liking

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@Netduma Iain

 

I wanted to chime back in after the second attempt of work you performed on my Netduma. Things seem to be working as expected now. I appreciate you going out of your way to customize the LAN network per a customers request. As I've stated before though, I would like to request this 'feature' as the next software upgrade my in fact just remove the 'custom' LAN network settings and will be back in the same hole I was before.

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