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Netduma not assigning Ips


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Posted

Hello, recently my netduma stopped giving my ap ( nighthawk), and other devices ips, thus leaving me unable to use my internet. Can anyone please help?

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Posted

When i set it to automatic this is what it does this (1st ip confg), and i set it up statically ot does this ( 2nd ip config). J624iqo.png

Posted

I have assigned static ip to a few devices and realized nothing is showing up on my congestion control page.

 

J3n9g9f.png

Posted

Have you tried disabling the Lan adapter and the wifi adapter and switching them back on again.

Posted

Yes, resetting seems to have made the devices show up in the device prioritization, the router isn't assigning the ips, the devices i have on are manually assigned.

  • Netduma Staff
Posted

You should set everything to automatic.

 

Then go to Settings >> LAN and make sure your DHCP settings are as set like this:

 

7810ec4f1c89fbde6a361f33abd6b623.png

Posted

I doubled checked and they are set like that, but when i try to connect with a static ip the default gateway changes to 192.168.71.1, or something along those lines. Also the internet doesn't work when i set my devices to automatic. Here is the page 

a5MmJjF.png

  • Netduma Staff
Posted

I doubled checked and they are set like that, but when i try to connect with a static ip the default gateway changes to 192.168.71.1, or something along those lines. Also the internet doesn't work when i set my devices to automatic. Here is the page 

a5MmJjF.png

 

If you set it to automatic do you get an IP? You can do ipconfig to check. Also, do you have a number after WAN IP in 'Device Manager'?

Posted

I have a wan ip, im not sure what you mean by a number after it. The last time i didn't apply the static ip the defaut gateway was 192.168.107.1.

  • Netduma Staff
Posted

See here for me it has a number after WAN IP?

 

 0427aed4430b8f7908bf578992b97bad.png

 

You said that the internet doesn't work when set to automatic, and that could be a different problem to the devices not being assigned an IP. 

 

In Settings >> LAN, what is the host address set to? Is it 88 or 107. If it is 88, where does typing 192.168.107.1 into your browser take you? If it is 107, then having a default gateway of 192.168.107.1 is normal :)

Posted

25 is the number after the wan ip. Also the lan set ip is set to 192.168.88.1. It just started doing this earlier.

Posted

It looks like your AP might be assigning IPs (192.168.107.1 is showing as your default gateway)??

 

Make sure the nighthawk has DHCP disabled (or forwarded) , you should only have one DHCP server running on a network

Posted

I unplugged the nighthawk completely, and i tried factory reset and regular resetting to no prevail.

Posted

I completely removed the nighthawk from my setup to see if i could get it working but it still seems to not be working :(

Posted

If i assign the ip manually then it works wired, but if i don't manually assign the ip it doesn't. 

  • Administrators
Posted

Set it all to automatic then I'd recommend doing a power cycle, unplug all devices from every router, nighthawk off, R1 off, ISP hub off. Connect port 1 of R1 to ISP hub, turn on ISP hub. After a minute, turn on the R1. After a minute turn on the nighthawk then connect the devices to the R1 or nighthawk as you wish

Posted

I just tried it but to no prevail :(  It seems like when i set it to automatic it isnt assigning the proper default gateway. Like this is what my ip config says:

ahbiosO.png

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