Administrators Netduma Fraser Posted March 12, 2024 Administrators Share Posted March 12, 2024 Make sure you updated to the latest app version, if you have then uninstall it and then reinstall it and try again please Link to comment Share on other sites More sharing options...
Bruno Posted March 12, 2024 Author Share Posted March 12, 2024 42 minutes ago, Netduma Fraser said: Make sure you updated to the latest app version, if you have then uninstall it and then reinstall it and try again please O teste de velocidade também não funciona no app Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2024 Administrators Share Posted March 12, 2024 What happens when you try in the app, is it blank as well? Link to comment Share on other sites More sharing options...
Bruno Posted March 13, 2024 Author Share Posted March 13, 2024 Em 03/12/2024 às 20h58, Netduma Fraser disse: O que acontece quando você tenta no aplicativo, também fica em branco? Simplesmente não inicia o teste Link to comment Share on other sites More sharing options...
Bruno Posted March 13, 2024 Author Share Posted March 13, 2024 58 minutes ago, Netduma Fraser said: O que acontece quando você tenta no aplicativo, também fica em branco? Ping otimizer também não está funcionando no app Link to comment Share on other sites More sharing options...
Bruno Posted March 14, 2024 Author Share Posted March 14, 2024 On 12/03/2024 at 20:58, Netduma Fraser said: O que acontece quando você tenta no aplicativo, também fica em branco? Any more solutions? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2024 Administrators Share Posted March 14, 2024 Could you try disabling QoS fully from the Congestion Control menu and see if it works then please? Link to comment Share on other sites More sharing options...
Bruno Posted March 14, 2024 Author Share Posted March 14, 2024 7 minutes ago, Netduma Fraser said: Could you try disabling QoS fully from the Congestion Control menu and see if it works then please? Still not working... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2024 Administrators Share Posted March 14, 2024 What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Bruno 1 Link to comment Share on other sites More sharing options...
Bruno Posted March 14, 2024 Author Share Posted March 14, 2024 50 minutes ago, Netduma Fraser said: What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode The modem/ is in bridge mode Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2024 Administrators Share Posted March 14, 2024 Take it out of bridge and put the XR WAN IP in its DMZ instead, does it work then? Link to comment Share on other sites More sharing options...
Bruno Posted March 14, 2024 Author Share Posted March 14, 2024 1 hour ago, Netduma Fraser said: Take it out of bridge and put the XR WAN IP in its DMZ instead, does it work then? I did as you suggested... However, nothing changed... Everything remains the same... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2024 Administrators Share Posted March 14, 2024 So strange, could you downgrade the firmware and see if it works then please? Bruno 1 Link to comment Share on other sites More sharing options...
Bruno Posted March 15, 2024 Author Share Posted March 15, 2024 Could you send me the link of the previous firmware version?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2024 Administrators Share Posted March 15, 2024 https://kb.netgear.com/000064837/XR1000-Firmware-Version-1-0-0-64 Bruno 1 Link to comment Share on other sites More sharing options...
Bruno Posted March 15, 2024 Author Share Posted March 15, 2024 2 hours ago, Netduma Fraser said: So strange, could you downgrade the firmware and see if it works then please? did not work Link to comment Share on other sites More sharing options...
LeGenD Posted March 15, 2024 Share Posted March 15, 2024 Hace 16 horas, Netduma Fraser dijo: Qué extraño, ¿podrías degradar el firmware y ver si funciona, por favor? ¿Extraño? Si yo tengo el mismo problema hace tiempo ya, el problema es del xr1000 ya que el problema le pasa a más de una persona y por más que des "soluciones" no le va a funcionar ninguna porque es un Error tras otro cada día. imagen justo de hoy y el mismo problema. Bruno 1 Link to comment Share on other sites More sharing options...
Bruno Posted March 15, 2024 Author Share Posted March 15, 2024 1 hour ago, LeGenD said: ¿Extraño? Si yo tengo el mismo problema hace tiempo ya, el problema es del xr1000 ya que el problema le pasa a más de una persona y por más que des "soluciones" no le va a funcionar ninguna porque es un Error tras otro cada día. imagen justo de hoy y el mismo problema. Hasta mediados del mes pasado estuvo funcionando... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2024 Administrators Share Posted March 15, 2024 In that case it's likely the server we have hardcoded on the router that is no longer available, I'll get the team to resolve it for the next version Bruno 1 Link to comment Share on other sites More sharing options...
Bruno Posted March 15, 2024 Author Share Posted March 15, 2024 3 hours ago, Netduma Fraser said: In that case it's likely the server we have hardcoded on the router that is no longer available, I'll get the team to resolve it for the next version That version that is never ready... Link to comment Share on other sites More sharing options...
Fuzy Posted March 16, 2024 Share Posted March 16, 2024 It's just a graphics problem... Bruno 1 Link to comment Share on other sites More sharing options...
Bruno Posted March 16, 2024 Author Share Posted March 16, 2024 51 minutes ago, Fuzy said: It's just a graphics problem... How do you solve this graphic problem? Link to comment Share on other sites More sharing options...
DARKNESS Posted March 16, 2024 Share Posted March 16, 2024 @BrunoI believe he's referring to the WiFi and QOS problem which is graphics based/wireless and the addition of newer drivers for certain devices to be more compatible... Link to comment Share on other sites More sharing options...
LeGenD Posted March 16, 2024 Share Posted March 16, 2024 2 hours ago, DARKNESS said: @BrunoCreo que se refiere al problema de WiFi y QOS, que está basado en gráficos/inalámbrico y a la adición de controladores más nuevos para que ciertos dispositivos sean más compatibles... Que tiene que ver el wifi en una prueba de velocidad interna del router?🤔 Bruno 1 Link to comment Share on other sites More sharing options...
DARKNESS Posted March 16, 2024 Share Posted March 16, 2024 @LeGenDHe already explained that it the server that hard coded in the router that is failing to add it isn't the only router experiencing this problem at the moment if your talking about the optimizing feature. if your talking about the speeds that's always something you need to optimize yourself and understand as for PPOE it always been slower so if your not a dhcp user expect slower speeds. Link to comment Share on other sites More sharing options...
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