Suffy1570 Posted December 20, 2023 Share Posted December 20, 2023 I noticed since switching to the R3 my ping was a few ms worse in games and not as stable as when using the ISP router (EE Smart Hub Plus). I initially thought this was a symptom of having the R3 connected through the ISP router (currently required due to getting slow speeds on R3 with PPPoE). I have since tested both configurations and get consistantly worse ping, jitter and speeds when using the netduma in either configuration. I have steady ping disabled despite it reactivating every time the R3 reboots which is rather annoying and tried testing with smart boost on and off. Using ping, jitter and speed tests to confirm, Modem > ISP Router = 16-18ms ping, always less than 1ms jitter and always over 900Mbps on speed tests. Modem > ISP Router > Netduma R3 = 16-26ms ping, always over 2ms jitter and between 650-800Mbps on speed tests. Modem > Netduam R3 = 16-28ms ping, around 2ms jitter and since firmware update am getting 600-800Mbps on speedtests. Is there anything I can do to improve this as I currently seem to be getting worse performance with the R3 than with my ISP Router which is surprising as I expected the opposite. First screenshot is Modem > ISP Router ping and jitter tests Second screenshot is Modem > ISP Router > Netduma R3 Third Screenshot is Modem > Netduam R3 AsNCo 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2023 Administrators Share Posted December 20, 2023 What is happening on the network at the time of these tests? Are you using SmartBOOST/Congestion Control at the time? Link to comment Share on other sites More sharing options...
l2eactionz Posted December 20, 2023 Share Posted December 20, 2023 I'm having this exact issue thought it was time of day but its definitely the router through put. All disabled I.e. smartqos ping optimiser even though this shouldn't effect speed tests. I even set the speedtest back to 1gbps up and down so it's at full power........ I think this may be a tad too much for the hardware. Would have rather paid more for a premium product and software vs ehat may end up being returned. I've done many tests and also get anywhere from 600 to 800mb. As soon as I plug in my old xr500 I get 900 plus instantly DiGz 1 Link to comment Share on other sites More sharing options...
Suffy1570 Posted December 20, 2023 Author Share Posted December 20, 2023 No other activity on the network when testing, I disconnected all other devices apart from the PC running the tests and have tested with smart boost enabled and disabled with no differences and also tried manually entering my speeds instead of using the built in speed test. Link to comment Share on other sites More sharing options...
Megatf Posted December 21, 2023 Share Posted December 21, 2023 Yeah this is a mess. Plugged my ASUS back in because I cant even play Fortnite on Xbox. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2023 Administrators Share Posted December 21, 2023 21 hours ago, l2eactionz said: I'm having this exact issue thought it was time of day but its definitely the router through put. All disabled I.e. smartqos ping optimiser even though this shouldn't effect speed tests. I even set the speedtest back to 1gbps up and down so it's at full power........ I think this may be a tad too much for the hardware. Would have rather paid more for a premium product and software vs ehat may end up being returned. I've done many tests and also get anywhere from 600 to 800mb. As soon as I plug in my old xr500 I get 900 plus instantly I'll respond in your topic today 21 hours ago, Suffy1570 said: No other activity on the network when testing, I disconnected all other devices apart from the PC running the tests and have tested with smart boost enabled and disabled with no differences and also tried manually entering my speeds instead of using the built in speed test. What about Congestion Control? As that is the main feature that will help with this. 13 hours ago, Megatf said: Yeah this is a mess. Plugged my ASUS back in because I cant even play Fortnite on Xbox. You should have the firmware that fixes Fortnite now Link to comment Share on other sites More sharing options...
Yale king Posted December 29, 2023 Share Posted December 29, 2023 Me too is it a bug? cause my ping is worst my router before I was getting 6 ping now im getting 16-19 ping on my main server now Deasha 1 Link to comment Share on other sites More sharing options...
pyroass Posted December 29, 2023 Share Posted December 29, 2023 Yes, same on my side, jitter increased with ~1, latency increased with ~12ms, speed it's almost the same, a bit decreased, around 50mbs. Deasha 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 29, 2023 Administrators Share Posted December 29, 2023 Please make new topics if you don't have one already and I will get back to you. It's hard to support multiple people in one topic and even if you have an issue that presents the same the cause may be very different titofuenla and PharmDawgg 2 Link to comment Share on other sites More sharing options...
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