Wifi range and performance

[l2eactionz]

Hello got the r3 I have 900mb down and using WiFi can't get anywhere near 900 most it caps out at is 500. You said before in a previous reply those speeds would be reachable. I've separated the 2.5 and 5 channel set 5ghz to 160 but still can't get over 600

Any configurations that need to be done?

[Mr_Meeseeks]

how close are you  to the router, when you do the speed test?

[l2eactionz]

3 minutes ago, Mr_Meeseeks said:

how close are you  to the router, when you do the speed test?

I'm sitting beside it

[Mr_Meeseeks]

20 minutes ago, l2eactionz said:

I'm sitting beside it

same hear caps out about 500 mbps 

[Netduma Fraser]

That's what we got in testing, if you disable SmartBOOST fully what do you get then?

[l2eactionz]

7 hours ago, Netduma Fraser said:

That's what we got in testing, if you disable SmartBOOST fully what do you get then?

Smartboost is disabled still get around 500

[Netduma Fraser]

Disabled fully from the  in Settings?

[l2eactionz]

7 hours ago, Netduma Fraser said:

Disabled fully from the  in Settings?

Yep so after I've disabled it from the drop down menu when I click on smart boost I get the screen showing smartboost is disabled enable now

[Netduma Fraser]

Are you using PPPoE, VLAN, IPv6, DHCP Identifiers? Is the R3 in the DMZ of your ISP modem/router if applicable? Are ALL devices connected to the R3?

[juicehound]

does your device support those kinds of speeds via wifi ? 

the device you use to test will have a major impact on what speeds you get - i can test two laptops, one with an older chipset and get ~500 and then i can test another and get 1G 

[l2eactionz]

1 hour ago, juicehound said:

does your device support those kinds of speeds via wifi ? 

the device you use to test will have a major impact on what speeds you get - i can test two laptops, one with an older chipset and get ~500 and then i can test another and get 1G 

Yes. Otherwise another router that is capable wouldn't allow me to reach those speeds either. As the device would be the problem.

[l2eactionz]

3 hours ago, Netduma Fraser said:

Are you using PPPoE, VLAN, IPv6, DHCP Identifiers? Is the R3 in the DMZ of your ISP modem/router if applicable? Are ALL devices connected to the R3?

Router is the dhcp. wan port is plugged into the openreach wall connector for fttp.

Ipv6 is enabled as I saw a post regarding ipv6 is working properly.

Haven't seen or recall dhcp identifiers and as I don't know what that is I wouldn't have touched it so it will be on default settings.

And yes all devices are connected I have tried with disconnecting them all and still get very sporadic speed tests even wired I've now noticed. It's almost like the system isn't optimally running and creates times where the speed drops for no reason. But also really struggles to hit the max throughput with everything disabled

 

[Netduma Fraser]

Could you disable IPv6 in LAN/WAN, reboot the R3 and test the speeds again please? If they're higher then it's probable that IPv6 is causing reduced speeds, in which case we can look at improving that

[l2eactionz]

1 hour ago, Netduma Fraser said:

Could you disable IPv6 in LAN/WAN, reboot the R3 and test the speeds again please? If they're higher then it's probable that IPv6 is causing reduced speeds, in which case we can look at improving that

Will do and report back

[PharmDawgg]

1 hour ago, Netduma Fraser said:

Could you disable IPv6 in LAN/WAN, reboot the R3 and test the speeds again please? If they're higher then it's probable that IPv6 is causing reduced speeds, in which case we can look at improving that

Could having IPv6 enabled in LAN/WAN affect the Ping Optimizer and Speed Test not functioning.  Just curious.  Thanks Fraser. 

[l2eactionz]

So just done some speed tests and was returning 680mb most of the time. Got a 700mb once. That's with ipv6 turned off smartboost off. And speedtest put back to default 1gb up and down no sliders set congestion control disabled through smartboost being disabled.

I won't care entirely in the end as wifi will be fine for those speeds. It reaches my rooms okay and that's the main concern but it would still be nice to reach more 900mb when I'm right beside it

[Netduma Fraser]

Okay so IPv6 off did help a little bit, if you disable the protection option in Settings > Troubleshooting > Advanced do you get even higher? 

[Newfie]

8 hours ago, l2eactionz said:

So just done some speed tests and was returning 680mb most of the time. Got a 700mb once. That's with ipv6 turned off smartboost off. And speedtest put back to default 1gb up and down no sliders set congestion control disabled through smartboost being disabled.

I won't care entirely in the end as wifi will be fine for those speeds. It reaches my rooms okay and that's the main concern but it would still be nice to reach more 900mb when I'm right beside it

Most clients are 2x2 so you will struggle to get 900 over WiFi at a stable rate. An iperf test would be more accurate to show you the average you get because in reality traffic to and from client can go up and down. A speed test might show 800 but an iperf test might show you hit 800 as the highest point, 612 as the lowest and an average over a set time period of 690. In reality though these tests will change every time. 
 

clients vary too as does background interference. Hitting a gig on a 2x2 client at 80Mhz is never going to happen in a month of Sundays.

what you want is a stable connection with no errors or retransmissions. Speed is not a way to test WiFi. You could get 800 with 80Mhz and 400 on a 40Mhz and the 40Mhz could end up more stable as there is less interference, slightly better coverage. Remember errors in connectivity slow down the network so you want a stable connection. 
the higher the Hz in 5Ghz the more interference as you are using more channels. This also affects coverage. 
you don’t want the router to ask to repeat the connection as other clients have to wait in turn. This increases latency within the network.  Too close or too far away, too much transmit power all cause issues, WiFi has limitations, WiFi 6 was a small step to help but limitations will always be there. 
 

the secret is to make sure you have adequate coverage and that your clients are always within a good coverage zone. Yes clients determine connections and yes you can adjust connectivity with some APs but in general you want to map out your property and try to keep coverage equal in the hope you don’t suffer errors to keep the WiFi working at optimal. Remember a clients tends to not have the same connectivity range of a router so while the client sees the router it may well struggle to communicate back at range without errors. 

Speed tests are never going to show how great your connectivity is, it’s not a good way of testing in the long run. It’s just part of the picture. Try not to get hung up on these speed tests. Think about how stable you want your WiFi network, the clients and coverage. 

[l2eactionz]

11 hours ago, Newfie said:

Most clients are 2x2 so you will struggle to get 900 over WiFi at a stable rate. An iperf test would be more accurate to show you the average you get because in reality traffic to and from client can go up and down. A speed test might show 800 but an iperf test might show you hit 800 as the highest point, 612 as the lowest and an average over a set time period of 690. In reality though these tests will change every time. 
 

clients vary too as does background interference. Hitting a gig on a 2x2 client at 80Mhz is never going to happen in a month of Sundays.

what you want is a stable connection with no errors or retransmissions. Speed is not a way to test WiFi. You could get 800 with 80Mhz and 400 on a 40Mhz and the 40Mhz could end up more stable as there is less interference, slightly better coverage. Remember errors in connectivity slow down the network so you want a stable connection. 
the higher the Hz in 5Ghz the more interference as you are using more channels. This also affects coverage. 
you don’t want the router to ask to repeat the connection as other clients have to wait in turn. This increases latency within the network.  Too close or too far away, too much transmit power all cause issues, WiFi has limitations, WiFi 6 was a small step to help but limitations will always be there. 
 

the secret is to make sure you have adequate coverage and that your clients are always within a good coverage zone. Yes clients determine connections and yes you can adjust connectivity with some APs but in general you want to map out your property and try to keep coverage equal in the hope you don’t suffer errors to keep the WiFi working at optimal. Remember a clients tends to not have the same connectivity range of a router so while the client sees the router it may well struggle to communicate back at range without errors. 

Speed tests are never going to show how great your connectivity is, it’s not a good way of testing in the long run. It’s just part of the picture. Try not to get hung up on these speed tests. Think about how stable you want your WiFi network, the clients and coverage. 

I agree with everything you have said and understand the hz. I get 3 bars in my toilet which is furthest room in the house so range is not an issue and the router with everything disabled and set up the exact same way as the xr500 gaming is the exact same over ethernet so I have no issues in that regard. its just when your told in testing they reached it but every test and reality of the hardware doesn't seem to get close. I want to know what there setup was to achieve it.

[Newfie]

39 minutes ago, l2eactionz said:

I agree with everything you have said and understand the hz. I get 3 bars in my toilet which is furthest room in the house so range is not an issue and the router with everything disabled and set up the exact same way as the xr500 gaming is the exact same over ethernet so I have no issues in that regard. its just when your told in testing they reached it but every test and reality of the hardware doesn't seem to get close. I want to know what there setup was to achieve it.

It’s because we all have different environments and clients. WiFi is a strange beast, it’s always changing. As long as you have good return communication then that’s half of the battle won. 

[Netduma Fraser]

1 hour ago, l2eactionz said:

I agree with everything you have said and understand the hz. I get 3 bars in my toilet which is furthest room in the house so range is not an issue and the router with everything disabled and set up the exact same way as the xr500 gaming is the exact same over ethernet so I have no issues in that regard. its just when your told in testing they reached it but every test and reality of the hardware doesn't seem to get close. I want to know what there setup was to achieve it.

That is true, that's what we did see in testing but as above every environment is different so results will vary. I can ask the team what the setup was but they're all off until the New Year so would have to get back to you then.

[l2eactionz]

2 hours ago, Newfie said:

It’s because we all have different environments and clients. WiFi is a strange beast, it’s always changing. As long as you have good return communication then that’s half of the battle won. 

But with the xr500 and the eero 6 get better wifi speeds xr500 around the same but more stable

[Newfie]

6 hours ago, l2eactionz said:

But with the xr500 and the eero 6 get better wifi speeds xr500 around the same but more stable

Both use official drivers and good manufacturing. A wifi6 router does not guarantee better throughput , WiFi 6 was all about connectivity. WiFi 7 adds more throughput and better connectivity. However not every WiFi 6 router supports or even runs some of the subsets. 

[l2eactionz]

7 hours ago, Newfie said:

Both use official drivers and good manufacturing. A wifi6 router does not guarantee better throughput , WiFi 6 was all about connectivity. WiFi 7 adds more throughput and better connectivity. However not every WiFi 6 router supports or even runs some of the subsets. 

Again I know but it's what was stated as achievable. My eero 6 pro is only wifi6 not 6e and hits 900mb consistently on WiFi if I'm sitting beside it like I have been for the r3

[Newfie]

2 minutes ago, l2eactionz said:

Again I know but it's what was stated as achievable. My eero 6 pro is only wifi6 not 6e and hits 900mb consistently on WiFi if I'm sitting beside it like I have been for the r3

What is the latency of that connection from client to wan ? Remember it’s only showing 1 way, there is no method on speed checks to check the communication standard protocols. Speedtests are basically pointless when you want to check how accurate the standards are followed