Eyezicks Posted December 16, 2023 Share Posted December 16, 2023 Can get app to work after update won’t scan QR code or connect manually for xr1000 app use to work fine Link to comment Share on other sites More sharing options...
Exe_uz Posted December 16, 2023 Share Posted December 16, 2023 Mine didn't work after update.. deleted and reinstalled and now works Link to comment Share on other sites More sharing options...
Eyezicks Posted December 16, 2023 Author Share Posted December 16, 2023 Unistalled and reinstalled multiple times still not working Exe_uz 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16, 2023 Administrators Share Posted December 16, 2023 We're looking into the issue for the XR1000, keep an eye out on the app store for future updates ryekye, melik and Arturo CG 2 1 Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted December 17, 2023 Share Posted December 17, 2023 Ping optimizer is busted after update. UDM Pro latest update caused my R2 to get super low speeds so was trying out the R2 running my network for the evening, kinda disappointing seeing the broken app and not being able to optimize my ping now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 You can still optimize it, just need to adjust your Congestion Control percentages manually Link to comment Share on other sites More sharing options...
Eyezicks Posted December 17, 2023 Author Share Posted December 17, 2023 Still cant get access with mobile app can't login melik 1 Link to comment Share on other sites More sharing options...
melik Posted December 17, 2023 Share Posted December 17, 2023 I'm having the same problem too Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 It's an issue with the app, no one with an XR1000 will be able to access the app currently. We're looking into it and will push an app update once fixed. PharmDawgg 1 Link to comment Share on other sites More sharing options...
Tlo729 Posted December 19, 2023 Share Posted December 19, 2023 Saw an app update today so I installed it. App still will not connect to xr1000. Same issues as last week along with other posts. melik 1 Link to comment Share on other sites More sharing options...
Eyezicks Posted December 19, 2023 Author Share Posted December 19, 2023 Still won’t scan QR code or connect manually melik 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 Uninstall the app then reinstall it please and see if it works then melik 1 Link to comment Share on other sites More sharing options...
Eyezicks Posted December 19, 2023 Author Share Posted December 19, 2023 Uninstalled and reinstalled still not working melik 1 Link to comment Share on other sites More sharing options...
Tlo729 Posted December 19, 2023 Share Posted December 19, 2023 3 minutes ago, Netduma Fraser said: Uninstall the app then reinstall it please and see if it works then Did not help melik 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2023 Administrators Share Posted December 20, 2023 What firmware version are you on at the moment? Link to comment Share on other sites More sharing options...
Eyezicks Posted December 20, 2023 Author Share Posted December 20, 2023 68 Link to comment Share on other sites More sharing options...
Brandflakes08 Posted December 20, 2023 Share Posted December 20, 2023 I'm the very same XR1000 running firmware v1.0.0.68 even trying manual entry to re-setup the app after uninstalling and reinstalling multiple times doesn't help. melik 1 Link to comment Share on other sites More sharing options...
ryekye Posted December 20, 2023 Share Posted December 20, 2023 3 hours ago, Netduma Fraser said: What firmware version are you on at the moment? It's still not connecting I'm having same issue so my guess would be I should keep using my xr500 till the xr1000 gets fixed on app and gets 3.3? melik 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2023 Administrators Share Posted December 20, 2023 Okay that's very surprising, I've passed it on again to have a look at it more Link to comment Share on other sites More sharing options...
melik Posted December 20, 2023 Share Posted December 20, 2023 the problem continues ,(((( Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2023 Administrators Share Posted December 21, 2023 13 hours ago, melik said: the problem continues ,(((( We're looking into it again, it was working for us when we tested Link to comment Share on other sites More sharing options...
Eyezicks Posted December 26, 2023 Author Share Posted December 26, 2023 Is there any update on the app working for xr1000 Link to comment Share on other sites More sharing options...
Puremagic Posted December 27, 2023 Share Posted December 27, 2023 I’m currently having the same issue please help Link to comment Share on other sites More sharing options...
melik Posted December 27, 2023 Share Posted December 27, 2023 They forgot about us, I will sell my device because of you Eyezicks 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 27, 2023 Administrators Share Posted December 27, 2023 It's the holidays, there is no one in to work on the issue, once the team are back from the holidays they can look into it further melik 1 Link to comment Share on other sites More sharing options...
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