Higer ping

[Westy147]

Hello I just recivied my netduma but my ping seems to be higher using it then without it I have followed the YouTube videos and set it up but cant seem to lower it thanks 

[Netduma Fraser]

Higher in comparison to what exactly? Where were you testing the ping before and after?

[Westy147]

Hi I tested it in call of duty and ookla speed test

[Netduma Fraser]

1. Have you had a DumaOS router before?
2. What ping were you seeing there before and what do you see now?
3. How have you setup the router with your network - are ALL devices connected to the R3? Have you done anything on the ISP modem/router to ensure an Open NAT when connecting through the R3?
4. Have you setup the Geo-Filter?
5. Have you setup Smart Boost?

[Westy147]

1.never 

2. 20-30 now 30-40

3 yes, i unplugged everything from router and plugged all in to r3 

4 yes 

5 yes 

[Netduma Fraser]

What did you do to ensure an Open NAT - did you put the ISP modem/router in modem/bridge mode or put the R3 in its DMZ?

Could you provide a screenshot of the Geo-Filter and Smart Boost pages please?

[Westy147]

It just says open nat on call of duty 

[Jakerod12]

I am also having this issue
Netduma R2 i get 17ms
Netduma R3 im getting 30+

In game ping is like 50ms + on call of duty, but usually get max of 24ms

I have the steady ping setting enabled and correct geofilter setup
 

[Jakerod12]

1 minute ago, Jakerod12 said:

I am also having this issue
Netduma R2 i get 17ms
Netduma R3 im getting 30+

In game ping is like 50ms + on call of duty, but usually get max of 24ms

I have the steady ping setting enabled and correct geofilter setup
 

i know its also set to 99% but that was the recommended setting through the autosetup.
Also you can see im getting 17ms on my up/download ping. 
Its as if the Geo filter isnt working properly

[Netduma Fraser]

For both of you this could be Steady Ping as your ping isn't actually much higher:

"Steady Ping smoothens out your gaming connection using the same approach as suspension in a car. By adding a small buffer to balance out any variation, the bumps and stutters you would usually feel in the game will be completely eliminated.

When you connect to a game, Steady Ping will take a few seconds to stabilise your connection. Once you’re stabilised, check out your ping to the host: on the chart, you can see how unstable your ping would’ve been on the bottom, and what your current ping is above.

In the rare case that Steady Ping can’t stabilise the host, your gameplay will be unaffected and proceed as normal. Since your average ping will only be increased by ~8ms to achieve rock-solid gameplay, there really is no down-side."

Also if you're measuring using the Ping Optimizer it uses a different server than you would normally use so depending on where this is located in relation to you it may read higher but doesn't mean your overall ping is higher.

@Jakerod12 if you still have issues/think that's not it please make a new topic and we can continue there

[AsNCo]

18 hours ago, Jakerod12 said:

I am also having this issue
Netduma R2 i get 17ms
Netduma R3 im getting 30+

In game ping is like 50ms + on call of duty, but usually get max of 24ms

I have the steady ping setting enabled and correct geofilter setup
 

So Steady Ping adds around 20ms of latency by the looks of it in order to average out the overall ping? So if I'm getting like 12-13ms of latency on Overwatch, I'm going to end up with 30+ms? As long as I can turn off Steady Ping if it becomes a detriment, I'm all good. But thanks for sharing this.
Nevertheless, can't wait to see how it helps in the overall gaming experience.

Would be nice if we can get a Gameplay example to see exactly how Steady Ping makes a difference in a game. My ping has always been stable to begin with that even Ping Optimizer couldn't help improve my connection. So I can't really tell what the experience is like to have sudden high spikes when gaming feels like without Steady Ping.

I hope the overall outcome will still be a positive one especially for mobile gaming.

[Netduma Fraser]

5 minutes ago, AsNCo said:

So Steady Ping adds around 20ms of latency by the looks of it in order to average out the overall ping? So if I'm getting like 12-13ms of latency on Overwatch, I'm going to end up with 30+ms? As long as I can turn off Steady Ping if it becomes a detriment, I'm all good. But thanks for sharing this.
Nevertheless, can't wait to see how it helps in the overall gaming experience.

Would be nice if we can get a Gameplay example to see exactly how Steady Ping makes a difference in a game. My ping has always been stable to begin with that even Ping Optimizer couldn't help improve my connection. So I can't really tell what the experience is like to have sudden high spikes when gaming feels like without Steady Ping.

I hope the overall outcome will still be a positive one especially for mobile gaming.

I think it's about 8ms on average but you can adjust this with expert mode from 0 - 80ms and of course you can disable it as well but yes the idea is to give you one consistent ping so you never experience jitter or spikes

[TG3NOC1D3]

4 hours ago, AsNCo said:

So Steady Ping adds around 20ms of latency by the looks of it in order to average out the overall ping? So if I'm getting like 12-13ms of latency on Overwatch, I'm going to end up with 30+ms? As long as I can turn off Steady Ping if it becomes a detriment, I'm all good. But thanks for sharing this.
Nevertheless, can't wait to see how it helps in the overall gaming experience.

Would be nice if we can get a Gameplay example to see exactly how Steady Ping makes a difference in a game. My ping has always been stable to begin with that even Ping Optimizer couldn't help improve my connection. So I can't really tell what the experience is like to have sudden high spikes when gaming feels like without Steady Ping.

I hope the overall outcome will still be a positive one especially for mobile gaming.

You very well could have extreme amounts of jitter that you didn't see before in game as in game ping counter typically shows the average. The ping in ms on Duma is your active ping, not the average. So in game though, you are now seeing steady ping artificially add a buffer to deal with jitter or "variance" in your connection. Hope this helps, but lowest of low ping doesn't mean good. Stability is key for gaming because even a 15-20 ms spike in game, may not be noticeable to your eye, but the server, it feels it, which means your gameplay feels it.