Zaroo Posted December 4, 2022 Share Posted December 4, 2022 Can you please help me out? I keep getting this unknown device popping up on my device manager. It always says it is offline. I have tried countless times blocking it and deleting it. It also reappears shortly after I delete it. When I click on it, it appears as an "unnamed device", under device type it, it coming up as "computer", and the mac address I looked up online and it says its linked to Netgear. Also, when click on my desktop in device manager, which is connected via wifi, there are 9 IP addresses that come up ?? What is going on there... I am also getting two IP address under the PS5.. one looks like a regular ip and the other looks like a IPV6.. What should I do here? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 4, 2022 Administrators Share Posted December 4, 2022 Are you using a Netgear extender/switch/AP or anything else connected to the XR? Set a reserved IP for the PC in LAN Settings and then reboot the router, it will then only have that IP from then on Zaroo 1 Link to comment Share on other sites More sharing options...
Zaroo Posted December 4, 2022 Author Share Posted December 4, 2022 I just made some additional notes to the post. I wanted to also note that when I click on the ps5 .. 2 IP address are showing up .. one looks like a regular ip and the other looks like a IPV6.. I have been feeling laggy as well, but the connection speeds are good. I'm in the process of deleting my ps5 from dumaos, turning off ipv6 and creating a new connection in the PS5 as automatic.. It is a wired connection. I don't know what setting I should be using or if I should disable the ipv6 .. not sure what it is. Let me look at your response. I am using the combination modem router from my service provider and I have my xr500 connected to it. I have 1 wired connection to ps5 and the roku device and labtop are connected to either the 2.4 or 5. That's all I have going on. So, my pc is always connected wireless ...do I still assign an ip for my pc under LAN ? and what should I do with the ps5 it is always a wired connection? Thanks No extender, switch, or AP that I know of Link to comment Share on other sites More sharing options...
Zaroo Posted December 4, 2022 Author Share Posted December 4, 2022 I assigned everything the 3 devices that are connected to the internet and rebooted the xr500 and did not reboot the cable/modem from service provider. I am going to check the ips, but I am still getting this unnamed device coming up? If I only have 3 devices connected to the internet at all times. I assigned those ip addresses. Don't understand where this unnamed device is coming from ... Now, it shows I have 3 for my pc instead of 9 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 4, 2022 Administrators Share Posted December 4, 2022 It's a link local IPv6 address, it's perfectly normal, you can ignore that, it won't be negatively impacting you at all. Could you provide the MAC address of the unnamed device? It's unlikely to be anything sinister. Can you provide a screenshot of one of the devices with multiple IPs? It's not going to cause you any issues though. Link to comment Share on other sites More sharing options...
Zaroo Posted December 4, 2022 Author Share Posted December 4, 2022 I am waiting for it to pop up again, but this is the MAC address 78:D2:94:9D:FC:17 This is what I pulled up from some website: Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 4, 2022 Administrators Share Posted December 4, 2022 Do you have any devices that just communicate with one server? For example, someone else who had something similar to this has a dialysis machine - it only connects to the hospital for monitoring. Link to comment Share on other sites More sharing options...
Zaroo Posted December 4, 2022 Author Share Posted December 4, 2022 No not at all Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 4, 2022 Administrators Share Posted December 4, 2022 Does it get an IP address at all or is it just the MAC address that appears? Check the MAC address, does it match the MAC address of the actual router? Zaroo 1 Link to comment Share on other sites More sharing options...
Zaroo Posted December 5, 2022 Author Share Posted December 5, 2022 (edited) It doesn't show an IP address. It is the same as the mac address on the back of the router, but this is what it shows under the internet setup tab... Weird thing is .. the "unnamed device" was not listed under the device manager, and I hit the test button on this internet setup page and it rebooted my router and when it came back online the "unnamed device" showed back up. Edited December 5, 2022 by Zaroo pressed test button and unnamed device reappeared Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 5, 2022 Share Posted December 5, 2022 10 hours ago, Zaroo said: It doesn't show an IP address. It is the same as the mac address on the back of the router, but this is what it shows under the internet setup tab... Weird thing is .. the "unnamed device" was not listed under the device manager, and I hit the test button on this internet setup page and it rebooted my router and when it came back online the "unnamed device" showed back up. Is your network simply setup as Internet -> Modem -> R2 -> Connected devices? If not, what's your exact physical setup? Zaroo 1 Link to comment Share on other sites More sharing options...
Zaroo Posted December 10, 2022 Author Share Posted December 10, 2022 (edited) Yes. It is a simple setup. I have a cable modem/router from ISP. I have my XR500 connected to it... then 1 PS5 wired to XR500 and 2 devices connected to XR500 wifi.. I only noticed this unnamed device popping up like the last 6 or so months. It's consistent and back again. It's confusing. It says its wired and has the same mac address as what it says on back of the XR500 and is always offline. Under the internet setup page in the Dumaos dashboard, the mac address is similar but the it says 18 instead of 17? Edited December 10, 2022 by Zaroo Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 10, 2022 Administrators Share Posted December 10, 2022 For router MAC address select Use Default Address, apply, reboot from the interface, wait 2 minutes then delete the device and see if it reappears. Given it's just the router though it won't cause you any problems and isn't a risk Zaroo 1 Link to comment Share on other sites More sharing options...
Jackal235 Posted December 11, 2022 Share Posted December 11, 2022 Might be one of your apple devices randomly changing MAC address (new security feature) Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support (CA) Link to comment Share on other sites More sharing options...
Zaroo Posted December 11, 2022 Author Share Posted December 11, 2022 (edited) I dont have an iphone. I just did what you said Fraser and I literally watched my labtop populate like 12 ip addresses... As we discussed earlier, I assigned it an ip and performed the changes earlier in the conversation and went down to 3... My PS5 is also starting to populate more. At any rate, I clicked use default, pressed apply, and the modem rebooted. I didn't change any of the values or anything. Should I put my ISP cable modem router in bridge mode? Edited December 11, 2022 by Zaroo Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 11, 2022 Administrators Share Posted December 11, 2022 I can't see why that would have made any difference to the IP address amount of any devices, did it at least get rid of the unknown device? The ISP modem should either be in bridge mode or have the XR WAN IP in its DMZ ideally. Zaroo 1 Link to comment Share on other sites More sharing options...
Zaroo Posted December 24, 2022 Author Share Posted December 24, 2022 I didn't do the above steps mentioned above yet. I just noticed one thing though and it sorta bummer. The unnamed device was appearing for a while like all week. I haven't played much destiny either, but I got on today. I was playing and was starting to contact servers for a bit. I thought I was going to get disconnected. As soon as the match ended. I was looking through my qos settings to see if I could change something up that might would help and the unnamed device reappeared. I believe it must have appeared during the match causing the contacting servers in game bc it was not there before the match Link to comment Share on other sites More sharing options...
Zaroo Posted December 24, 2022 Author Share Posted December 24, 2022 Yeah. It just happened again too. I deleted the device.. played a match.. started to contact destiny servers and the device reappeared Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2022 Administrators Share Posted December 24, 2022 It won't be causing any issues to the connection at all, you can block it if that makes you feel more secure, do the above and see if that makes any difference Link to comment Share on other sites More sharing options...
Zaroo Posted December 24, 2022 Author Share Posted December 24, 2022 Yeah. I've tried blocking it. I just don't want it to infer with my connection and have it weighted in on the qos settings .. eventhough it's offline Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24, 2022 Administrators Share Posted December 24, 2022 With Bandwidth Allocation share excess will be enabled so as it won't be using any bandwidth other devices can take what they need/whatever allocation that device may have Link to comment Share on other sites More sharing options...
Zaroo Posted December 26, 2022 Author Share Posted December 26, 2022 I have not idea what is gong on. I don't know how my network is working perfectly fine and to totally screwed up. So, my internet is working, but I've been getting disconnected while playing and I go to test the network and its connected to the internet but NAT type keeps failing and I can't play. And honestly, I don't believe none of those settings work in dumaos. I've had the router since it was released and I am just not seeing it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2022 Administrators Share Posted December 26, 2022 Can you provide the log from the System Information page when you get a disconnect please? Link to comment Share on other sites More sharing options...
Zaroo Posted December 27, 2022 Author Share Posted December 27, 2022 Okay. My NAT type as been fine. I don't understand why I all of a sudden experiencing issues with it. I'll send it when it occurs again. Thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Zaroo Posted January 22, 2023 Author Share Posted January 22, 2023 (edited) Okay, I am going to send it to you via message. Actually, look at the 2nd one I am about to send you. If you don't mind please, sir. About 10 minutes later, I got disconnected from the game entirely and the dumaos interface said I was no longer connected to my router. I made some qos changes as I was contacting servers to try to mitigate the anticipated disconnection. Little behold, that second unknown device appeared as well. Edited January 22, 2023 by Zaroo Added additional information about second log report sent Netduma Liam 1 Link to comment Share on other sites More sharing options...
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