philo3391 Posted October 25, 2022 Share Posted October 25, 2022 Hi with my ISP im getting 500 down and close to 100 up on the ps5 when i do a connection test. after i plug in from iISP to r2 into ps5 my dload is 1Mbps0 and upload is 5Mbps? how is this happening ? i have done a factory reset . Same issue ? Thanks. Phil Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 25, 2022 Share Posted October 25, 2022 Can you please first try going to the DumaOS interface and go to QoS -> Congestion Control -> Click the three-line menu in the top left of the Congestion Control panel and click 'Disable QoS'. Then, re-test your speeds on the PS5 and see if they're better, if they are, it's a problem with your QoS configuration so we can look into that and resolve it. If that doesn't help, please go to Device Manager and click the three-line menu in the top left of the device map, then switch to table view and send us a screenshot of the top 'Ports' table. Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 Hi Liam, Sameresults with Qos Disabled. i Have attached myping plotter results also. see attached screenshot of Ports table. Thanks Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 25, 2022 Share Posted October 25, 2022 Can you power on the PS5, then show the ports table again? Of course if it's not connected to the R2 please connect it first. Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 see attached Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 i just factory reset and disabled qos and now i am gteting full speeds again on dload and upload ? i have games console set up in traffic prio and can see that working away in the background . is this the only way now to maintain speeds keep qos off ? Thanks Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 25, 2022 Share Posted October 25, 2022 2 hours ago, philo3391 said: i just factory reset and disabled qos and now i am gteting full speeds again on dload and upload ? i have games console set up in traffic prio and can see that working away in the background . is this the only way now to maintain speeds keep qos off ? Thanks No, it just tells us there may be an issue with your QoS config. Can you now re-enable QoS and let us know if the speeds drop back down again? If they do, can you provide some screenshots of how QoS is setup currently? Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 I ran the auto setup before launching and it is set at 99/99 I have tried auto enable and always still have reduced speeds. Bandwidth allocation is split evenly between everything on both upload and download As stated already I have just the games console in traffic prioritisation. Work from home off Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 25, 2022 Share Posted October 25, 2022 Are your speeds set correctly in QoS? Could you double check by going to Congestion Control -> Click the three-line menu -> Set Bandwidth Speeds and check they're 500/100 like you said. Can you also go to Bandwidth Allocation and click the three-line menu there, make sure Share Excess is enabled. Can you run a Connection Benchmark test on the R2 and send over a screenshot of the results? Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 Hi Liam I have done all of the above Speeds are currently at 476 and 47 this is now showing if I don't use duma qos. But when I do use router is 9.8 and 3.8/4 until I disable QOS. Shared access is enabled And I have attached photo of my connection benchmark test Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 25, 2022 Administrators Share Posted October 25, 2022 Set your speeds manually to what you pay for/expect rather than what you're seeing. You seem to have very few devices connected to the R2, is everything else connected to the ISP router? Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 yes this router is purely for my console.Anything else is connected through ISP as this router gets turned off and my ISP router doesn't . This is purely for gaming. Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 how can i get a better ping under load ?as this is the only bad reading from the test ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 25, 2022 Administrators Share Posted October 25, 2022 That explains it then, devices upstream will be pulling bandwidth away from the R2/console, as well as this, QoS works best when it can control the entire network so I would highly recommend you have all devices connected to the R2 Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 anyway i can fix the ping under load ?? is there any changes i can make on the isp modem i have hard wired items to the isp i cannot just swap accross there is very little demand from isp not enough to take 230mbs from my dload spead. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 25, 2022 Administrators Share Posted October 25, 2022 You can fix Ping Under Load by using QoS but it won't be very effective unless all devices are connected. You can put the R2 WAN IP in its DMZ but may still have the issues. Do you have the routers next to each other? Should just be a case of quickly swapping it over. The ISP router may be determining how much bandwidth to allocate to each device so it may limit you in that sense even if other devices aren't being used. Link to comment Share on other sites More sharing options...
philo3391 Posted October 25, 2022 Author Share Posted October 25, 2022 Ok so it all goes back to that. I have it in dmz already. Unfortunately not I have a cat 6 from sitting room up to attic to a splitter and back down to office/game room . I don't fancy chasing walls haha I'll play around with it and see what I can do. Thanks for all the help and replies as usual very helpful Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 25, 2022 Administrators Share Posted October 25, 2022 Is it possible for those wired devices to switch to WiFi instead? You're welcome! Link to comment Share on other sites More sharing options...
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