LinuxDan Posted July 7, 2022 Share Posted July 7, 2022 Hello all! I've been having very bad speed issue ever since installing the R2 on March 5th, here's the brief: - I saw the most recent firmware in news, downloaded it and left it for 7 days hoping it'd fix my issues, but it has not. Pictured below is a speed test on the router itself and on fast.com via my computer connected by Ethernet. https://imgur.com/a/g4pM5A0 https://imgur.com/a/moQbRxd ---- "Backstory" I have contacted Liam and Fraser privately about this matter and tried numerous things they have sent me, and none have worked. After approximately 5 days (unsure of when this occurs exactly) my connection drops from 550mbps to 95mbps download, I'm not worried about upload as that's pretty bad for me regardless. I've had this issue since March 5th and tried 3+ different software versions, I don't see anyone complaining about this issue either, which is odd. The only break I get from this issue is when i reboot the router and temporarily i will have my full speeds for what i presume a few days before the 5-day mark or even sooner, i haven't measured the exact time frame. Needless to say, it is always occurring within 5 days of rebooting. - Other things: My modem is in modem mode the Ethernet cable from my modem to R2 router is capable of the speeds and is not damaged or interference occurring The cable from the R2 router to my PC is capable of the speeds of my internet & not damaged Drivers on my PC are fully up-to-date ISP is not limiting my speeds - I am genuinely annoyed at this issue as I have not been given any potential resolve that has 100% worked since the start when I noticed this reoccurring issue on March 5th. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted July 7, 2022 Share Posted July 7, 2022 I have experienced various issues (i.e., DHCP) over the past few years with R1, R2 & XR700 that act similarly to your issues. One of the workarounds was to setup the router on a timer to automatically remove power for a small amount of time (i.e. 5 minutes) each day (or every other day). I have since upgraded from a timer to a UPS with a scheduler. This way I can also do the same thing for my modem, router and access points. With daily (or bi-daily) reboots, I seem to have less overall issues. LinuxDan 1 Link to comment Share on other sites More sharing options...
LinuxDan Posted July 7, 2022 Author Share Posted July 7, 2022 Hello! i appreciate your response, sorry for the late reply. I hope this is a software issue that IS fixable rather than a defective model, it appears to be a very rare issue though. The most i can do is export system logs that only last 24h. All i can imagine is maybe a software conflict? maybe a Rapp i can disable? i'm not sure but i really, really want this fixed. I guess the only solution is to follow your footsteps, i just wouldn't like being disconnected "randomly" for 5 mins each day not knowing when it's coming being in the middle of work or online gaming. Is this power cut an option in the duma OS or would i need to buy a plug attachment that acts as a plug socket but with a customisable built in time scheduler? Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 8, 2022 Share Posted July 8, 2022 Thanks for posting all this information! One thing to note: Have you factory reset the R2 since upgrading? If not, please do so when possible as the latest firmware is quite a big upgrade so it's best to start from a clean slate and clear out any low-level code that could be there from a previous version. Link to comment Share on other sites More sharing options...
LinuxDan Posted July 9, 2022 Author Share Posted July 9, 2022 I always factory reset after an upgrade & import the device MAC list again. This has been an issue since the start of march. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 9, 2022 Administrators Share Posted July 9, 2022 What is the model of your modem/router? Could you put it in router mode instead and see if the speeds are more consistent on the R2? Link to comment Share on other sites More sharing options...
LinuxDan Posted July 9, 2022 Author Share Posted July 9, 2022 If i were to put it in router mode, and leave the modem connected to the R2 & devices connected to the R2, the R2 would not output an internet signal? Or is modem mode just disabling the wifi traffic on the modem? It's the Virgin hub 3, i've heard that can sometimes have issues in modem mode but nothing like what my issue is. Will do this tomorrow and see if there's a change, it does take a while for this issue to arise though.... been doing speed tests since the start of this thread on thursday once a day since r2 logs are every 24h so i can hopefully catch the issue. Thank you for the response. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10, 2022 Administrators Share Posted July 10, 2022 The R2 would still get internet, modem mode essentially disables the functions of the router like WiFi and passes all traffic right through to the router/device behind it. I have VM and I have found the same with modem mode, I use it in router mode now, then you put the R2 WAN IP in the DMZ on the hub and it essentially gives you that modem mode without losing other functions. I find it more stable, let us know how you get on. Link to comment Share on other sites More sharing options...
LinuxDan Posted July 10, 2022 Author Share Posted July 10, 2022 On my hub 3 i can only enter the one number in the last digit like 192.168.0.x, X being the only value i can modify. The R2 WAN IP is completely different to 192.168 and for some reason it is not being assigned a local IP, even when i connect on my phone to the duma and visit 192.168.77.1 to get the WAN and local IP address, i get a number that is not 192.168 where i could assign the last number of the local ip of the R2 into the virgins DMZ. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10, 2022 Administrators Share Posted July 10, 2022 Check the System Information page on the R2, it should show a 192.168.0.x address for you to then input in the VM, otherwise check the devices list on the VM and it should show there as well Link to comment Share on other sites More sharing options...
LinuxDan Posted July 10, 2022 Author Share Posted July 10, 2022 On the R2 my WAN IP and Public IP are the same and on the hub it doesn't show up as a device. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10, 2022 Administrators Share Posted July 10, 2022 Have you switched the VM back to router mode? If so reboot the R2, wait 2 minutes and then check, it should then have an assigned IP from the hub you can then input into the hub Link to comment Share on other sites More sharing options...
LinuxDan Posted July 10, 2022 Author Share Posted July 10, 2022 Ah, will reboot R2 now. Will update in a second with results. Link to comment Share on other sites More sharing options...
LinuxDan Posted July 10, 2022 Author Share Posted July 10, 2022 Reboot made the VM assign a local IP, it was obvious i should've restarted. Did a speed test and got 580mbps down and 39mbps up on ethernet from pc to VM hub through DMZ, Connected ethernet from pc to R2 i get 30mbps less down at 550mbps down and 4mbps less on the up at 4mbps up. Everything should be dandy & good to go. I will update on this forum in this thread when and if issues start occurring or simply update this reply with how it is going. Thank you Fraser and i hope this brings an end to the everlasting issue. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10, 2022 Administrators Share Posted July 10, 2022 Brilliant to hear that, let us know how you get on! Link to comment Share on other sites More sharing options...
LinuxDan Posted July 16, 2022 Author Share Posted July 16, 2022 Practically a week now, not one issue. Duma internal speed test was up to standard and so was every client device getting their respective speeds with the only slight unnoticable cutouts being DHCP lease which is totally fine. I'm happy to say a few months later, it's actually 100% resolved. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2022 Administrators Share Posted July 16, 2022 Brilliant to hear that, thanks for the update!! LinuxDan 1 Link to comment Share on other sites More sharing options...
LinuxDan Posted February 28, 2023 Author Share Posted February 28, 2023 (edited) Under a year later, as attached, it is still doing it. The only solution to this issue is going into the "dumaos/" panel and clicking restart. No amount of attempted black magic and voodoo has been able to fix the Duma R2 router (/s) running on the latest publicly available software R2 3.2.453. Even away from my stock router connected wirelessly and in a browser on my phone, the internet speed is almost faster than the picture below which is in firefox browser on my computer via cat6 ethernet. I am convinced this is an issue with the duma router and funnily enough, i don't even use any of the R2s features, the adblocking is nice but ineffective, i wish the adblocking lists could be updated by the community and approved by community ambassadors, take notes from the PiHole. Other than that, i'm upset with the router, bought it when it was £200 and i feel like a bit of a donkey that could only recover maybe £100 or 80 if i were to sell it which i hope not too. I am only notified by the slow speeds when steam downloads take abhorrently long showing my peak at 93mbps, for reference i have 500 down 90 up via ethernet. I do have quite a few devices connected 10+ including cctv systems, a few smart bulbs but that hasn't had an effect, the CPU in the R2 is alright but this issue crops up about a week or so after every restart leading me to believe it is the R2 and it is a software issue on the R2. If you look at case studies of past routers, sometimes it's been shown to be the actual hardware inside causing the hiccups but i doubt it with this one. The only solution to this ongoing problem since it has been an even bigger headache in netduma.com DMs with fraser and the team, might not be sending in constant system logs and trying to diagnose but maybe sending in the router itself to netduma HQ? I wouldn't be surprised if i got a bad product SKU considering duma still feels a bit of an indie-company with a few bugs to iron out. However, i don't see anyone complaining of my issue, albeit 1 person but nobody else. I'd be willing to cover shipping the R2 to the HQ (if i can find a box) and either wait on it to be analysed or just be straight up sent a new R2. Edited February 28, 2023 by LinuxDan Edit: Shipping R2 etc Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 28, 2023 Share Posted February 28, 2023 @LinuxDan We're currently trialling some new firmware with our early access testers that has a bunch of fixes to various issues reported. I'd suggest signing up for Early Access here: We can then approve you and you can try out the new firmware to see if it's working better for you? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now