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SkyQ Disconnecting from R2


K0NSPIRACY
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3 minutes ago, Netduma Fraser said:

I can't imagine why IPv6 disabled would cause issues accessing websites, it might be that Adblocker is enabled and that using IPv6 was circumventing it, if you disable Adblocker does that resolve the issues?

I don’t have Adblocker enabled at all so can’t be anything to do with that. I think I’ll just leave it for now and see how I get on with QoS set to auto.

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11 minutes ago, K0NSPIRACY said:

@Netduma Liam @Netduma Fraser Just a quick update that this is still happening. It had been relatively stable but the SkyQ has disconnected every day this week for no apparent reason. Very frustrating.

Did you try my PM since it started happening again?

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4 hours ago, Netduma Fraser said:

Give that a go and let us know how you get on!

Will do. In the meantime I’ve set up a Guest wifi and connected SkyQ.

Should the Guest wifi appear in Device Manager as it’s not there and not showing SkyQ as being connected even though it definitely is?

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Give the router a reboot from the interface and then see if they appear - if not then I'll need to double check with the team, it might be that it doesn't because they're separate from the rest of the network

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6 minutes ago, Netduma Fraser said:

Give the router a reboot from the interface and then see if they appear - if not then I'll need to double check with the team, it might be that it doesn't because they're separate from the rest of the network

Yeah I’ve done that but still didn’t appear on device manager.

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14 hours ago, Netduma Liam said:

@K0NSPIRACYYeah it should do, can you double check that is doesn't appear as an offline device? I've just tried to recreate your issue and my phone appeared as offline.

Are you using a password on the Guest network?

Yeah it just appears as an offline device as it would when the connection drops or a device is powered off. I have set a password for the Guest wifi.

What I actually meant was that the SkyQ doesn’t show as an online device when it is connected to Guest wifi and I would have thought the Guest wifi would have appeared in the device manager tree with associated devices along with 2.4, 5.0 and wired devices.

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It won't appear as it's own 'branch' of the Device Manager but I can certainly understand why you may think that. The device does appear to show correctly in the Network Monitor so it knows a guest device is using traffic so I think this is likely a bug, thanks for bringing it to our attention, will pass it onto the team!

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On 3/26/2022 at 12:58 PM, Netduma Fraser said:

It won't appear as it's own 'branch' of the Device Manager but I can certainly understand why you may think that. The device does appear to show correctly in the Network Monitor so it knows a guest device is using traffic so I think this is likely a bug, thanks for bringing it to our attention, will pass it onto the team!

I didn’t mention Network Monitor but now you mention it, I just did a quick test on SkyQ by downloading a programme and can see it does respond immediately in DumaOS Network Monitor. 👍

As you mention, I think it would be good addition if Guest wifi and associated devices could appear as their own branch in Device Manager in a forthcoming update. It absolutely makes sense for this to happen…as an admin, you should be able to see all connectivity channels and devices connected to your network in device manager.

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