Raghav Posted November 17, 2021 Posted November 17, 2021 Can anyone help me connecting my new Netgear XR1000 to my existing Cisco WAN router with static IP address. I had a Netgear R8000 which was working fine but the new Netgear XR1000 simply does not connect.
Administrators Netduma Fraser Posted November 17, 2021 Administrators Posted November 17, 2021 Hey, welcome to the forum! I've moved your topic to the appropriate section. First of all, have you accessed the interface and gone through the setup wizard? You will need to do this before you're able to get internet.
Raghav Posted November 17, 2021 Author Posted November 17, 2021 Thank you for your promo reply. Yes I tried the setup wizard but it says no Ethernet cable connected. I have a Netgear R8000 which work fine when I connect back with the same cable. connection setup as below: NBN - Cisco C1111 router - XR1000
Administrators Netduma Fraser Posted November 17, 2021 Administrators Posted November 17, 2021 Have you managed to complete the setup wizard? If so reboot the Cisco router, wait 2 minutes then reboot the XR from the interface and you should get internet
Netduma Liam Posted November 18, 2021 Posted November 18, 2021 56 minutes ago, Raghav said: No luck still the same How are you accessing the XR1000 interface? Did it seem to detect an internet connection when you ran through the setup wizard?
Raghav Posted November 18, 2021 Author Posted November 18, 2021 Connecting it to one of the 4 access ports of XR1000 with Ethernet cable.
Administrators Netduma Fraser Posted November 18, 2021 Administrators Posted November 18, 2021 I believe Liam means, what device/web browser and via routerlogin.net or the LAN IP (192.168.1.1 or 10.0.0.1 usually)
Netduma Liam Posted November 19, 2021 Posted November 19, 2021 3 hours ago, Raghav said: Router login.net & Google chrime Could you please go to the XR1000 interface and go to System Information, in here, are you seeing a WAN IP under 'Network Status'?
Raghav Posted November 22, 2021 Author Posted November 22, 2021 There is a Cisco router in between and maybe that is blocking
Raghav Posted November 23, 2021 Author Posted November 23, 2021 Cisco router port shows as down when the new XR is connected but shows up when old Netgear is connected
Netduma Liam Posted November 23, 2021 Posted November 23, 2021 Could you please go to the XR1000 interface and go to System Information, in here, are you seeing a WAN IP under 'Network Status', or does it show 'Disconnected'?
Raghav Posted November 23, 2021 Author Posted November 23, 2021 It shows as disconnected with no IP address
Administrators Netduma Fraser Posted November 23, 2021 Administrators Posted November 23, 2021 The XR should definitely be getting an IP address, can you disable Firewall options on the Cisco, see if there is anything that could be preventing it getting an IP? Have you disabled DHCP on the Cisco for example?
Raghav Posted November 24, 2021 Author Posted November 24, 2021 Do you suggest to disable DHCP on cisco router ? I have configured @cisco end - switchport mode access No Firewall options configured on Cisco
Netduma Liam Posted November 24, 2021 Posted November 24, 2021 5 hours ago, Raghav said: Do you suggest to disable DHCP on cisco router ? I have configured @cisco end - switchport mode access No Firewall options configured on Cisco Yes disable DHCP on the Cisco and reserve an IP for the XR1000 if you haven't done so already. Had you configured any settings on the Cisco previously that were for the R8000?
Raghav Posted November 25, 2021 Author Posted November 25, 2021 Tried with exactly the same config on the cisco router, R8000 works fine but the XR1000 does not. It should work with the cisco router as is.
Killhippie Posted November 25, 2021 Posted November 25, 2021 On 11/17/2021 at 6:40 PM, Raghav said: Can anyone help me connecting my new Netgear XR1000 to my existing Cisco WAN router with static IP address. I had a Netgear R8000 which was working fine but the new Netgear XR1000 simply does not connect. For a start Cisco dont have UPNP but I'm training as a Cisco Network engineer and there are a large amount of Cisco C1100 units which is yours specifically ie is it a 8p or a 4p or a 4pLTEEA etc as some have 802.11AC built in and are much better than Netgear routers also Cisco kit does not like other brands connected tbh.
Netduma Liam Posted November 25, 2021 Posted November 25, 2021 7 hours ago, Raghav said: Tried with exactly the same config on the cisco router, R8000 works fine but the XR1000 does not. It should work with the cisco router as is. What is the config exactly? What did you configure for the R8000 that should now be working properly on the XR1000?
Killhippie Posted November 25, 2021 Posted November 25, 2021 7 minutes ago, Netduma Liam said: What is the config exactly? What did you configure for the R8000 that should now be working properly on the XR1000? Lets wait to see if his Cisco unit has Wi-Fi capability and a up to date license.
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