JoshB Posted November 12, 2021 Share Posted November 12, 2021 Hey guys I've tried about everything I can think of to get open nat and nothing is really working for me. Playing on pc with windows 10. I have strict nat in everything that I play, most notably destiny 2 and forza horizon 5 now. I recently had new internet installed and it's wireless. Have antenna on the house going to a poe injector that powers it then ethernet out to my r1. I tried upnp with no luck, then I forwarded all the xbox ports and even specific destiny 2 ports, still no luck. I then tried setting up dmz on my pc's IP and it's still showing strict. I'm running 3.0.207 firmware. Anyone have an idea of something I may have missed? Also I even tried setting my xbox one in dmz and it still shows strict nat. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 12, 2021 Share Posted November 12, 2021 13 hours ago, JoshB said: Hey guys I've tried about everything I can think of to get open nat and nothing is really working for me. Playing on pc with windows 10. I have strict nat in everything that I play, most notably destiny 2 and forza horizon 5 now. I recently had new internet installed and it's wireless. Have antenna on the house going to a poe injector that powers it then ethernet out to my r1. I tried upnp with no luck, then I forwarded all the xbox ports and even specific destiny 2 ports, still no luck. I then tried setting up dmz on my pc's IP and it's still showing strict. I'm running 3.0.207 firmware. Anyone have an idea of something I may have missed? Also I even tried setting my xbox one in dmz and it still shows strict nat. What's the make and model of the modem/router that the R1 connects to? Does it have an interface that you can access? Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 As far as I know there's no interface. There's a brick that plugs into the wall that says poe injector on it then has ethernet cable going out to the dish for power and data then ethernet going to my router. Nothing else on it besides power specs. I'll attach a pic. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2021 Administrators Share Posted November 13, 2021 It's possible your ISP is using CG-NAT which will make it basically impossible for you to get an Open NAT. First try connecting direct to the POE Injector with your PC, what NAT Type do you get then? If it's not open then follow this https://winbuzzer.com/2020/05/29/windows-10-how-to-tell-if-your-isp-uses-carrier-grade-nat-cg-nat-xcxwbt/ - make sure you do that with the PC connected to the Injector. If you do have a CG-NAT then the only thing you can do to get an Open NAT is to get a static IP with your ISP. Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Ok directly connected still gets strict nat and when I ran the test from the link it came back with 3 on the trace so that's my problem. I'll contact my ISP and see if I can get a static IP. Thank you for the help! Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Orrrr I could just be dumb lol. I noticed on the traceroute there was a home gateway, typed the IP and found the settings for my equipment Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Ok I'll admit I don't know a ton about network options and I'm way over my head with these settings. Any ideas on what I should be looking for? I thought maybe like a bridge mode like on a modem but I'm not seeing anything like that. Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Also before getting too far ahead, the trace had my gateway, then my IP, then another IP which I assume is the cell tower used. Does that mean I have cg-nat so nothing I do on my end matters anyway? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2021 Administrators Share Posted November 13, 2021 Can you provide a screenshot of the page you're seeing when you access the gateway address please? By my IP do you mean your public IP? Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Sorry, I looked at it wrong. The trace went gateway, then 2 other IPs after. Here's the main page when I log in Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Ok I looked around and found a guide on how to open ports in it and it's under advanced setup>nat>virtual server. I opened ports for xbox live and am still showing strict nat. Here's what I did. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2021 Administrators Share Posted November 13, 2021 Looks like you did port forwarding for a device on the R1 but you have to do it to the R1 WAN IP found on the System Information page which should be the same as the IP on the LAN part in the first photo. Do that and try again Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Ok so forward ports to the r1. Did this and still strict. I found the user manual online and looked through, found IP pass-through mode which said it was like bridge mode, but when I enabled it I didn't have any connection at all. Connection said active but I had no internet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2021 Administrators Share Posted November 13, 2021 Okay good do the IP passthrough then reboot the R1 from the interface and you should get internet after that Link to comment Share on other sites More sharing options...
JoshB Posted November 13, 2021 Author Share Posted November 13, 2021 Ok did IP passthrough then rebooted the r1 and I still have strict nat. Turned on my xbox just to make sure and it's showing strict nat and double nat. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2021 Administrators Share Posted November 13, 2021 Remove the R1 and do IP passthrough direct to the Xbox, if you still have a strict NAT you'll need to contact the ISP Link to comment Share on other sites More sharing options...
JoshB Posted November 14, 2021 Author Share Posted November 14, 2021 Ok thanks for the help. Still no change so I'll call and set up a static IP, was really hoping not to since they charge $20/month for it calling it the "gamer package". So I guess they know it's an issue and charge to fix it like that lol Link to comment Share on other sites More sharing options...
nightstorm Posted November 14, 2021 Share Posted November 14, 2021 23 minutes ago, JoshB said: Ok thanks for the help. Still no change so I'll call and set up a static IP, was really hoping not to since they charge $20/month for it calling it the "gamer package". So I guess they know it's an issue and charge to fix it like that lol The fact that your WAN IP is showing as a 10. tells me it's definitely carrier grade NAT. Not much you can do with that other than get them to give you a normal IP. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2021 Administrators Share Posted November 14, 2021 11 hours ago, JoshB said: Ok thanks for the help. Still no change so I'll call and set up a static IP, was really hoping not to since they charge $20/month for it calling it the "gamer package". So I guess they know it's an issue and charge to fix it like that lol Yeah sounds like they do know what they've done and are monetizing it unfortunately as there is no specific reason you'd need a static IP as a gamer otherwise. I'm assuming because you have an antenna that your options for internet are limited and so you couldn't go with another company instead? Link to comment Share on other sites More sharing options...
JoshB Posted November 14, 2021 Author Share Posted November 14, 2021 For the past 10 years I've been stuck with 1.5mb down dsl that I rarely got full speed on. They just started offering this in my area so I jumped on it. Works great for streaming and such, and typically works fine for games until I want to play with friends then it's a hassle to get connected in parties. Not the biggest deal but I'll call them up and get a static IP. Question about that. Once I get a static IP should my nat be open then without alot of hassle? Maybe forwarding ports. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2021 Administrators Share Posted November 14, 2021 If the Ridgewave has a DMZ you'll need to put the R1 WAN IP into it, if not then make a port forwarding rule 1-65535 TCP/UDP to the R1 then you should be good to go without doing anything specifically on the R1 Link to comment Share on other sites More sharing options...
JoshB Posted November 19, 2021 Author Share Posted November 19, 2021 Been going back and forth with ISP trying to get static IP set up, I guess there were issues on their end and finally this morning it's working. I added the R1 WAN IP into the dmz like you said and it seems to be working great, have open nat on xbox and pc now. Thank you for all the assistance! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 19, 2021 Administrators Share Posted November 19, 2021 23 minutes ago, JoshB said: Been going back and forth with ISP trying to get static IP set up, I guess there were issues on their end and finally this morning it's working. I added the R1 WAN IP into the dmz like you said and it seems to be working great, have open nat on xbox and pc now. Thank you for all the assistance! Ahh that's brilliant to hear, thanks for the update, you're very welcome! I'll close this topic now as it is resolved, if you have any other questions or issues feel free to open another topic and we'll be happy to help. Link to comment Share on other sites More sharing options...
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