zman1156 Posted September 22, 2021 Share Posted September 22, 2021 Hi guys i was going through another thread and it looks like others are going through the same issues. Ping heatmap isnt working in North America or any of the other servers located outside of my region. Rebooted and restarted router as always whenever and that usually fixes stuff but not on this. Using the latest firmware just FYI. Is there an ETA on this? Do i need to resync cloud? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2021 Administrators Share Posted September 22, 2021 It happens fairly frequently, reboot etc won't work, resync the cloud, if it doesn't work then we need to update it. We are aware and testing it again currently and will update it as soon as we can, we were having issues but hopefully will be resolved by end of the working week. Link to comment Share on other sites More sharing options...
zman1156 Posted September 22, 2021 Author Share Posted September 22, 2021 Sounds good. I rebooted and restarted. Removed device from filter, did a resync on the cloud, added device back to filtering and still the same result. Just happened to stumble on another post with the same issue so sorry for creating another thread. Link to comment Share on other sites More sharing options...
zman1156 Posted September 22, 2021 Author Share Posted September 22, 2021 4 minutes ago, Netduma Fraser said: It happens fairly frequently, reboot etc won't work, resync the cloud, if it doesn't work then we need to update it. We are aware and testing it again currently and will update it as soon as we can, we were having issues but hopefully will be resolved by end of the working week. Well i am grateful that its not that frequent at least for me.. this is the first time ive ever had this issue so just FYI. Not sure if other people on the netgear routers and the people with R1s have this issue more that might be a possibility? Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 23, 2021 Share Posted September 23, 2021 We noticed that a lot of servers for CoD weren't responding this morning, I've asked the team to update the cloud! Most users will probably be having this issue, it's on our side. Link to comment Share on other sites More sharing options...
zaibkhan Posted September 23, 2021 Share Posted September 23, 2021 only warzone servers are not working on ping heat map i have rebooted the router . ping heat map shows 41 failed 0 success Link to comment Share on other sites More sharing options...
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