poggersman Posted May 20, 2021 Share Posted May 20, 2021 My net duma randomly stopped working and the only lights flashing is the power button the modem cable and my Ethernet. The 2.4ghz lights flash and the 5ghz flash when its working Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 20, 2021 Share Posted May 20, 2021 Sorry to hear that! Are you able to access the interface in your web browser via https://dumaos/ or 192.168.77.1? Could you please try clearing your browser's cache? What IP address are you getting from the R2? It should be in the format 192.168.77.x. If you're not sure how to find this, let us know what device you access the internet from and we'll provide instructions. Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 192.168.77.1 is my thing and no i cant get in Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 the modem light and Ethernet light in the front would flash for 2 seconds and would stop for 170$ i wish this thing was more reliable Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 also im on my other router my old one Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2021 Administrators Share Posted May 20, 2021 What is the modem/router the R2 is connected to? When you're connected to the R2 what IP does your PC get? If you're on Windows you can open command prompt, type ipconfig press enter and post the results here. When did the issue first present itself, after an upgrade, setting change etc? Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 arris tm1602a is my modem IPv4 Address. . . . . . . . . . . : 174.44.219.200 Subnet Mask . . . . . . . . . . . : 255.255.248.0 Default Gateway . . . . . . . . . : 174.44.216.1 are the ips Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2021 Administrators Share Posted May 20, 2021 That's when you're connected to the R2? That indicates it is acting like a switch so you'll need to hold the reset button of the R2 for 30 seconds, release, wait 2 minutes then try accessing again. When did the issue first present itself, after an upgrade, setting change etc? Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 Ive reset it and it works now but the lights arent flashing the 2ghz and 5ghz and this does this a decent amount the internet randomly cut out Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 i cant cannot connect wirelessly it just doesn't pop up Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2021 Administrators Share Posted May 20, 2021 Did you go through the setup wizard again via ethernet? Are you able to connect to the interface via ethernet currently? Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 it wont even let me onto the duma setup wizard Link to comment Share on other sites More sharing options...
poggersman Posted May 20, 2021 Author Share Posted May 20, 2021 192.168.77.1 it wont let me onto that Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2021 Administrators Share Posted May 20, 2021 Set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/ IP 192.168.77.100 Subnet 255.255.255.0 Gateway 192.168.77.1 DNS 192.168.77.1 then see if you can access the interface please. Link to comment Share on other sites More sharing options...
Ben Bernacci Posted May 20, 2021 Share Posted May 20, 2021 Hello. I also have the same exact issue. I was surfing the forums last night to see what I could do to resolve the issue. I attempted the reset multiple times last night by holding the reset button for 30 seconds and waited 10 minutes at a time only for it to not reboot. I left unplugged overnight as suggested and it is still having the same issues. I changed the ethernet cable out and nothing changed. I still can not access the interface at this time. Last night I was just watching tv and suddenly it went out. I have been having issues with it, where it would go out every once in a while. Recently it has been going out daily but I was under the impression that it was normal because of all the great things the router does compared to others. The only thing I did not try was the ipconfig as I do not have a pc atm. Please help. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2021 Administrators Share Posted May 20, 2021 1 hour ago, Ben Bernacci said: Hello. I also have the same exact issue. I was surfing the forums last night to see what I could do to resolve the issue. I attempted the reset multiple times last night by holding the reset button for 30 seconds and waited 10 minutes at a time only for it to not reboot. I left unplugged overnight as suggested and it is still having the same issues. I changed the ethernet cable out and nothing changed. I still can not access the interface at this time. Last night I was just watching tv and suddenly it went out. I have been having issues with it, where it would go out every once in a while. Recently it has been going out daily but I was under the impression that it was normal because of all the great things the router does compared to others. The only thing I did not try was the ipconfig as I do not have a pc atm. Please help. Hey, welcome to the forum! Sorry to hear you're having these issues. It would be best if you could make a new topic so we could focus on you and your issue there. What devices do you have available that we could possibly use to access the interface? Link to comment Share on other sites More sharing options...
Ben Bernacci Posted May 20, 2021 Share Posted May 20, 2021 4 minutes ago, Netduma Fraser said: Hey, welcome to the forum! Sorry to hear you're having these issues. It would be best if you could make a new topic so we could focus on you and your issue there. What devices do you have available that we could possibly use to access the interface? ok Link to comment Share on other sites More sharing options...
poggersman Posted May 21, 2021 Author Share Posted May 21, 2021 hey i did what you asked and my internet works but i cant connect wirelessly it doesn't pop up and the 2ghz and 5ghz don't light up Link to comment Share on other sites More sharing options...
poggersman Posted May 21, 2021 Author Share Posted May 21, 2021 If you can help me asap it would be appreciated because I have school work to attend to Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 Okay great, can you go to LAN Settings please and double check whether DHCP is enabled? Link to comment Share on other sites More sharing options...
poggersman Posted May 21, 2021 Author Share Posted May 21, 2021 i did it and it said it wasn't so I ran troubleshooter and it enabled it and i still cant connect wirelessly Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 I meant on the router interface - you may not have access again that you've done that, I'm just focusing on making sure you have continued access for the moment. Can you get back so you can access the interface and check Settings > LAN > DHCP, is it enabled? Link to comment Share on other sites More sharing options...
poggersman Posted May 21, 2021 Author Share Posted May 21, 2021 Settings (gyazo.com) like this? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 No, that is Windows, I mean the router interface. You'll need to set the static details I gave you again previously. Then type 192.168.77.1 into the web browser and take a screenshot of what you see please Link to comment Share on other sites More sharing options...
poggersman Posted May 21, 2021 Author Share Posted May 21, 2021 192.168.77.1 - Google Chrome (gyazo.com) I couldn't even get to the internet then i did the trouble shooting and dhcp wasn't enabled. then I ran windows trouble shooting and it changed the settings but now I can access the internet still cant connot connect wirelessly Link to comment Share on other sites More sharing options...
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