TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 Okay so I have to call to activate the static IP service which Ill do tomorrow but the mentioned I'll need to set up my router as well which I don't understand. Shouldn't it just see a new IP associated with the connection? They gave me a reference number to call in to turn it on as well as what my static IP will be along with Gateway, Subnet, and DNS1, and DNS2 numbers. Thoughts? Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 8, 2021 Share Posted April 8, 2021 12 hours ago, TEH BUTCHER said: Okay so I have to call to activate the static IP service which Ill do tomorrow but the mentioned I'll need to set up my router as well which I don't understand. Shouldn't it just see a new IP associated with the connection? They gave me a reference number to call in to turn it on as well as what my static IP will be along with Gateway, Subnet, and DNS1, and DNS2 numbers. Thoughts? Were they referring to a router that they provided you with or did you mention that you were using a third-party one? Did they mention what exactly you needed to setup? Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 9 minutes ago, Netduma Liam said: Were they referring to a router that they provided you with or did you mention that you were using a third-party one? Did they mention what exactly you needed to setup? Just said if we were using a leased router they could assist with setup. Since I have my own router that it will be on me. They provided the numbers that will be used along with the static IP. I'm assuming the R1 will just resolve all that automatically when the connection is reset but that's what I'm trying to figure out. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 Okay great if they gave you those details then you can input them into Settings > WAN > Static and then you should be good and get an Open NAT. Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 3 minutes ago, Netduma Fraser said: Okay great if they gave you those details then you can input them into Settings > WAN > Static and then you should be good and get an Open NAT. So basically I'll have to say okay turn it on with their support, then when that happens I should lose internet access until I make the changes on the R1, sound correct? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 22 minutes ago, TEH BUTCHER said: So basically I'll have to say okay turn it on with their support, then when that happens I should lose internet access until I make the changes on the R1, sound correct? Yes that sounds correct to me Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 4 hours ago, Netduma Fraser said: Yes that sounds correct to me Called ISP tried to get the static turned on and it didn't work. The thing that I don't understand is the section that says mac address cloning it required a mac address before the DumaOS would let me save settings. I'm not sure I put in the correct mac address as the R1 has two on the back do I use the top or bottom and why would it be required on that screen regardless? Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 Can I tell from the DumaOS somewhere what the GUI is showing as the current mac? I wasn't able to find that. Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 Was able to verify MAC from windows checking the router properties, So when setting up the static IP I should be able to just enter that same mac? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 It's just a bug so that will be fixed, enter the first MAC address shown on the sticker and save it. Once you've saved it that MAC address will stay input and you don't need to input it again and can just enter the static info and save Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 37 minutes ago, Netduma Fraser said: It's just a bug so that will be fixed, enter the first MAC address shown on the sticker and save it. Once you've saved it that MAC address will stay input and you don't need to input it again and can just enter the static info and save Okay was confusing the hell out of me. ISP said they set me back to DHCP for now but I'm not able to get to the internet through the R1. I have DHCP selected and use upstream DNS everything else is off. I saved settings waited then tried power cycling the R1 still no dice. .... Factory reset and I'm out to the net again... Going to try the static setup again... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 Keep us posted, fingers crossed! Link to comment Share on other sites More sharing options...
TEH BUTCHER Posted April 8, 2021 Author Share Posted April 8, 2021 1 hour ago, Netduma Fraser said: Keep us posted, fingers crossed! I'm about go give up man, freaking connected to the R1 now showing internet but I can't get back into the dang UI. 192.168.88.1 times out when trying to access through a browser, tried chrome and firefox, power cycled the R1, power cycled my laptop. Tried through wifi and wired and can't get into the damn UI. I'm stumped at how I can connect to the R1 but can't access the UI. What's weird is I can't ping the router but windows is showing I'm connected and I'm able to get out to the internet. I'll have to mess with it another day kids are home so on the mesh now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2021 Administrators Share Posted April 8, 2021 Okay that's annoying, it might be that it is acting more like a switch, if you do ipconfig in command prompt, is the gateway 192.168.88.1 or is it your public IP? Link to comment Share on other sites More sharing options...
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