poggersman Posted March 18, 2021 Share Posted March 18, 2021 I recently got my netduma r2 router about 10 days ago and it hasn't been really smooth my routers internet would randomly shut off and i would have to wait 10 minutes for it to come back and it happens frequently (over 4 times now) Also just 2 days ago when I want to play warzone with the filter on my friends cant join but when its off its fine. It just started doing this recently I don't know why Link to comment Share on other sites More sharing options...
poggersman Posted March 18, 2021 Author Share Posted March 18, 2021 @Newfie this is my post Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted March 18, 2021 Share Posted March 18, 2021 Hi @Netduma Fraser and @Netduma Liam if we could lend a hand, I’m out of ideas and I know you two are the best when it comes to connection issues. Link to comment Share on other sites More sharing options...
Newfie Posted March 18, 2021 Share Posted March 18, 2021 3 minutes ago, oinag said: @Newfie this is my post Thanks, could you post your setup ie your isp and what isp equipment the R2 is linked with. The more info the better 👍 Link to comment Share on other sites More sharing options...
poggersman Posted March 18, 2021 Author Share Posted March 18, 2021 optimum and i have a arris modem Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted March 18, 2021 Share Posted March 18, 2021 4 minutes ago, oinag said: optimum and i have a arris modem Thanks I’m sure Fraser or Liam will soon be along to help out. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2021 Administrators Share Posted March 18, 2021 You will need to add your friends to your allow list so you can connect to them when the Geo-Filter is enabled. What is the model of the modem? Do the disconnects occur on both wired and wireless devices? Link to comment Share on other sites More sharing options...
poggersman Posted March 18, 2021 Author Share Posted March 18, 2021 i only have a pc to try this on wired my modem model number is a tm1602a arris modem and how can i allow them because it never made me allow them before Link to comment Share on other sites More sharing options...
poggersman Posted March 18, 2021 Author Share Posted March 18, 2021 Link to comment Share on other sites More sharing options...
poggersman Posted March 18, 2021 Author Share Posted March 18, 2021 something like that? ^ \ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2021 Administrators Share Posted March 18, 2021 If those are your friends then yes. You can see how to do it at the bottom of the guide, Spectating Mode is just disabling Filtering Mode. http://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter The only device in your home is a PC? Do you have other devices that suffer disconnects? Link to comment Share on other sites More sharing options...
poggersman Posted March 18, 2021 Author Share Posted March 18, 2021 im curious to ask why is it doing this now all of the sudden it never did this before Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2021 Administrators Share Posted March 18, 2021 33 minutes ago, oinag said: im curious to ask why is it doing this now all of the sudden it never did this before It's always needed to be done, most likely their IPs have changed or been moved by our cloud and so it's not showing outside your radius. Link to comment Share on other sites More sharing options...
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