Administrators Netduma Fraser Posted February 25, 2021 Administrators Share Posted February 25, 2021 Can you do a factory reset please and don't change any settings at all, then check it while it's still disconnected from the internet and see if it works? Link to comment Share on other sites More sharing options...
LightManeye Posted February 25, 2021 Author Share Posted February 25, 2021 On 2/25/2021 at 7:45 PM, Netduma Fraser said: Can you do a factory reset please and don't change any settings at all, then check it while it's still disconnected from the internet and see if it works? Expand I have apparently found the problem. By setting the WIFI of the router with SSID (at home) to which all the devices are connected, the router goes crazy .... too many devices that connect i dont know.... .... leaving the WIFI with a different SSID so with zero devices that connect it works everything perfectly and I can restart and everything works. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2021 Administrators Share Posted February 25, 2021 I noticed you gave it the Vodafone powerhub name/password? Was it the exact same details as that WiFi? Regardless well done for figuring it out and thanks for posting the solution! If you connect devices to the SSID now does it work? Link to comment Share on other sites More sharing options...
LightManeye Posted February 25, 2021 Author Share Posted February 25, 2021 On 2/25/2021 at 10:06 PM, Netduma Fraser said: I noticed you gave it the Vodafone powerhub name/password? Was it the exact same details as that WiFi? Regardless well done for figuring it out and thanks for posting the solution! If you connect devices to the SSID now does it work? Expand I set the WIFI exactly as it was in my Vodafone Station. In this way, all the devices connected autonomously by crashing the router. I will now manually add all devices to the new SSID and let you know if everything works correctly. For now, with just a few devices, everything is ok! Link to comment Share on other sites More sharing options...
LightManeye Posted February 27, 2021 Author Share Posted February 27, 2021 On 2/25/2021 at 10:06 PM, Netduma Fraser said: I noticed you gave it the Vodafone powerhub name/password? Was it the exact same details as that WiFi? Regardless well done for figuring it out and thanks for posting the solution! If you connect devices to the SSID now does it work? Expand Sometimes the bug comes back, to solve it I turn off the WIFI and restart the modem. When UP returns I re-enable the wifi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2021 Administrators Share Posted February 27, 2021 Did you rename it back to that SSID or are you using a new one now? Link to comment Share on other sites More sharing options...
LightManeye Posted February 27, 2021 Author Share Posted February 27, 2021 On 2/27/2021 at 10:30 PM, Netduma Fraser said: Did you rename it back to that SSID or are you using a new one now? Expand Change the password of the SSID, reboot and then reset the password to the original. In this way, after the reboot everything works quietly without any device connected to wifi. From what I understand the MODEM shows the BUG when it restarts and too many WIFI devices or some type of devices connect via WIFI to the modem. (this is the second modem with this beahviour) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2021 Administrators Share Posted February 27, 2021 Just the password and not the name? So you've manually reconnected each device to the new SSID? Link to comment Share on other sites More sharing options...
LightManeye Posted February 28, 2021 Author Share Posted February 28, 2021 On 2/27/2021 at 11:38 PM, Netduma Fraser said: Just the password and not the name? So you've manually reconnected each device to the new SSID? Expand just the password for block all devices to connect to the SSID... after reboot reset the password so that all devices can connect Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28, 2021 Administrators Share Posted February 28, 2021 If you just leave all the WiFi details default do you have the same issues? Link to comment Share on other sites More sharing options...
LightManeye Posted February 28, 2021 Author Share Posted February 28, 2021 On 2/28/2021 at 1:23 PM, Netduma Fraser said: If you just leave all the WiFi details default do you have the same issues? Expand Sure. if I restart the modem leaving all the normal settings and letting the devices connect automatically, R-App and all the other features of the modem no longer work.... For such a product it seems like a huge BUG. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28, 2021 Administrators Share Posted February 28, 2021 On 2/28/2021 at 9:03 PM, LightManeye said: Sure. if I restart the modem leaving all the normal settings and letting the devices connect automatically, R-App and all the other features of the modem no longer work.... For such a product it seems like a huge BUG. Expand Wait, what do you mean exactly? After a reset, just completing the wizard and leaving everything at default what occurs exactly? Link to comment Share on other sites More sharing options...
LightManeye Posted February 28, 2021 Author Share Posted February 28, 2021 On 2/28/2021 at 9:57 PM, Netduma Fraser said: Wait, what do you mean exactly? After a reset, just completing the wizard and leaving everything at default what occurs exactly? Expand If I accidentally restart the router or the electricity in the house fails, the BUG will come back. (IMAGE). For resolve: Change WIFI Password Reboot the modem Change WIFI Password (with the previous known by all devices) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 1, 2021 Administrators Share Posted March 1, 2021 Change your password, then go to System Information > Rapp panel options and change the retries to 5. Reboot the router from the interface, then see if next time it reboots/power fails for whatever reason whether you get the same issue. Link to comment Share on other sites More sharing options...
LightManeye Posted March 1, 2021 Author Share Posted March 1, 2021 On 3/1/2021 at 12:03 AM, Netduma Fraser said: Change your password, then go to System Information > Rapp panel options and change the retries to 5. Reboot the router from the interface, then see if next time it reboots/power fails for whatever reason whether you get the same issue. Expand yes, it fails Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 1, 2021 Share Posted March 1, 2021 On 3/1/2021 at 6:58 AM, LightManeye said: yes, it fails Expand So this happens immediately after a reset sometimes, it usually should resolve itself though after 10 minutes or so, does it not do this? Link to comment Share on other sites More sharing options...
LightManeye Posted March 2, 2021 Author Share Posted March 2, 2021 On 3/1/2021 at 3:06 PM, Netduma Liam said: So this happens immediately after a reset sometimes, it usually should resolve itself though after 10 minutes or so, does it not do this? Expand It happens immediately, it never resolves ... I also waited a few hours Link to comment Share on other sites More sharing options...
LightManeye Posted March 2, 2021 Author Share Posted March 2, 2021 On 3/1/2021 at 3:06 PM, Netduma Liam said: So this happens immediately after a reset sometimes, it usually should resolve itself though after 10 minutes or so, does it not do this? Expand There is a way to open a console debug and understand why the RPC goes to 500 error ? Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 2, 2021 Share Posted March 2, 2021 There isn't any console functionality in DumaOS currently, though it's something we can do and investigate on our side. If this issue isn't going away you may need to downgrade back to a version that was stable for you while we look into it! Link to comment Share on other sites More sharing options...
LightManeye Posted March 2, 2021 Author Share Posted March 2, 2021 On 3/2/2021 at 2:47 PM, Netduma Liam said: There isn't any console functionality in DumaOS currently, though it's something we can do and investigate on our side. If this issue isn't going away you may need to downgrade back to a version that was stable for you while we look into it! Expand I have tested many versions and nr.2 XR500 ...same issue. Seems to be a kind a mix of devices (onWifi) that crashes the dumaos.... Endpoints that are called by the browser that are in error 500 return a JSON message with an error that you can't figure out what they are referring to? {"error":-32600} and {"id":31,"eid":"ERROR_UBUS","error":-32000,"msg":"Ubus error: 4"} Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 2, 2021 Administrators Share Posted March 2, 2021 I have passed it on to the team to have a look at. Would you be able to provide a list of the devices you're connecting to the router? Link to comment Share on other sites More sharing options...
LightManeye Posted March 3, 2021 Author Share Posted March 3, 2021 On 3/2/2021 at 11:30 PM, Netduma Fraser said: I have passed it on to the team to have a look at. Would you be able to provide a list of the devices you're connecting to the router? Expand Sure: 2 x Windows PC 1 x Xbox Series X 1 x One X 1 x iPhone 12 1 x HP Printer 2 x LG Smart TV 1 x Samsung Smart TV 1 x Sky Decoder 1 x OnePlus 7 Pro smartphone 1 x Nintendo Switch 1 x Motorola G7 1 x NETATMO 3 x Wifi Cam 5 x Google Home Mini 1 x Stadia 2 x iPad 2 x Smart Lights 1 x Remote Mini 3 controller 1 x Smart Plug Most on SSID 2.4 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 3, 2021 Administrators Share Posted March 3, 2021 Thank you for this. In WAN Settings could you toggle IGMP Proxying please, I have a feeling you would need this for Sky etc and that could be causing it. Link to comment Share on other sites More sharing options...
LightManeye Posted March 3, 2021 Author Share Posted March 3, 2021 This is the actual setting (IMAGE). What i should do ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 3, 2021 Administrators Share Posted March 3, 2021 Untick the disable option please Link to comment Share on other sites More sharing options...
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