Administrators Netduma Fraser Posted January 27, 2021 Administrators Posted January 27, 2021 5 hours ago, Ash said: Thanks I will try this Make sure you factory reset after you've upgraded as well for a clean installation.
Ash Posted January 28, 2021 Author Posted January 28, 2021 21 hours ago, Netduma Fraser said: Make sure you factory reset after you've upgraded as well for a clean installation. Hi I have done this and still the same issue
Ash Posted January 28, 2021 Author Posted January 28, 2021 Also now when i load in game my connection goes through the roof. but when i am not in game it is low. Also can you see that when i am in game the traffic prioritisation isnt working
Netduma Liam Posted January 28, 2021 Posted January 28, 2021 2 hours ago, Ash said: Hi I have done this and still the same issue What's happening now then, are you getting into a game? If so, what server are you connecting to? You say your connection goes through the roof, can you explain what you mean by this and how it the issue presents itself (i.e. ping, lagging, rubber banding, etc)? Can you provide a screenshot of the rest of your QoS configuration (Congestion control and Bandwidth Allocation)?
Ash Posted January 29, 2021 Author Posted January 29, 2021 15 hours ago, Netduma Liam said: What's happening now then, are you getting into a game? If so, what server are you connecting to? You say your connection goes through the roof, can you explain what you mean by this and how it the issue presents itself (i.e. ping, lagging, rubber banding, etc)? Can you provide a screenshot of the rest of your QoS configuration (Congestion control and Bandwidth Allocation)? Since I done the update I still can not see any of the geo filter servers still. The ping is still the same high in to the 100's and i can not see what server I am connecting to. In regards to connection going through the roof i mean the Ping is really high and there is very bad lagging where I am skipping frames and even at points packet loss in game. Furthermore, as i showed above my traffic prioritisation isnt working in game . I am on a PC , I have set this to pc and console and still no luck. If you see below you will the auto set up for my QOs and after I ran it under load it doesnt match up.
Netduma Liam Posted January 29, 2021 Posted January 29, 2021 OK, can you provide a screenshot of what you geo-filter page looks like when you are in a game and playing? Just so I can see where we are with it. Also, please set Congestion Control to 'Always' and lower the download slider to around 70% and then run another connection benchmark.
Ash Posted January 30, 2021 Author Posted January 30, 2021 On 1/29/2021 at 12:19 PM, Netduma Liam said: OK, can you provide a screenshot of what you geo-filter page looks like when you are in a game and playing? Just so I can see where we are with it. Also, please set Congestion Control to 'Always' and lower the download slider to around 70% and then run another connection benchmark. Please see below the geo filter. There isn't any servers at all coming up also no servers or any stats come on the auto ping section. All it says is "There is currently no host or server to ping" . I have set this to always before and had no changes but I will do so again. i have added the connection benchmark at 70% without in game. The traffic prioritisation isn't still working. There is currently no host or server to ping.
Administrators Netduma Fraser Posted January 30, 2021 Administrators Posted January 30, 2021 On 1/20/2021 at 7:15 PM, Netduma Fraser said: Follow these steps please: Completely quit the game and client, from the system tray as well. Remove the device from the Geo-Filter Flush the cloud Re-add the device to the Geo-Filter and choose the manual option Setup your settings with 0 Ping Assist Wait 2 minutes Boot up the game Could you try this again please and for Traffic Prio add the device manually using the game console service.
Ash Posted January 30, 2021 Author Posted January 30, 2021 1 hour ago, Netduma Fraser said: Could you try this again please and for Traffic Prio add the device manually using the game console service. done and still the same
Administrators Netduma Fraser Posted January 30, 2021 Administrators Posted January 30, 2021 16 minutes ago, Ash said: done and still the same I've PM'd you.
Ash Posted January 30, 2021 Author Posted January 30, 2021 4 hours ago, Netduma Fraser said: I've PM'd you. I think that sorted it. I will do some testing. any ideas what it was
Administrators Netduma Fraser Posted January 30, 2021 Administrators Posted January 30, 2021 46 minutes ago, Ash said: I think that sorted it. I will do some testing. any ideas what it was That's great! Perhaps just a small difference in the versions, do keep an eye on it though and keep us posted.
Ash Posted January 31, 2021 Author Posted January 31, 2021 21 hours ago, Netduma Fraser said: That's great! Perhaps just a small difference in the versions, do keep an eye on it though and keep us posted. I will do
freak Posted February 2, 2021 Posted February 2, 2021 same here it only connects me to does servers but i put it to connect me some were else but its not working
Netduma Liam Posted February 2, 2021 Posted February 2, 2021 4 hours ago, freak said: same here it only connects me to does servers but i put it to connect me some were else but its not working Welcome to the forum, sorry to hear that! Have you taken the troubleshooting steps detailed in this post?
Administrators Netduma Fraser Posted February 2, 2021 Administrators Posted February 2, 2021 1 hour ago, freak said: Not step 3 fush cloud dont know what that is Click the 3 line icon on the Geo-Filter Map, there you can flush the cloud. Run through the steps again now and see if it works.
freak Posted February 2, 2021 Posted February 2, 2021 i did it with same result it goes to that server that i marked
Administrators Netduma Fraser Posted February 2, 2021 Administrators Posted February 2, 2021 Did you add that one in France to your allow list by any chance? If not, click it and post the IP/domain and ID please.
freak Posted February 2, 2021 Posted February 2, 2021 ok so if i have a server from France Allowed it dosent matter if i chose another area it will auto pick that server that is allowed? Because yes France server was Allowed
freak Posted February 2, 2021 Posted February 2, 2021 Still the same even if i remove everything from allowed list
Administrators Netduma Fraser Posted February 2, 2021 Administrators Posted February 2, 2021 It won't auto pick it but it would cause it to connect. What was auto ping pinging there as that's a low ping
freak Posted February 2, 2021 Posted February 2, 2021 9 minutes ago, Netduma Fraser said: It won't auto pick it but it would cause it to connect. What was auto ping pinging there as that's a low ping i dont understand you about auto ping pinging? and its auto picks that server no matter what.
Administrators Netduma Fraser Posted February 2, 2021 Administrators Posted February 2, 2021 Are you saying it's Auto Pinging that Polish server? Can you provide a full page screenshot of what you see when you've got a game please?
freak Posted February 2, 2021 Posted February 2, 2021 12 minutes ago, Netduma Fraser said: Are you saying it's Auto Pinging that Polish server? Can you provide a full page screenshot of what you see when you've got a game please?
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