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Geo-Filter not working


Ash

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21 hours ago, Netduma Fraser said:

Make sure you factory reset after you've upgraded as well for a clean installation.

Hi I have done this and still the same issue

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Also now when i load in game my connection goes through the roof. but when i am not in game it is low. 

Also can you see that when i am in game the traffic prioritisation isnt working 

qos.png

connection.PNG

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2 hours ago, Ash said:

Hi I have done this and still the same issue

What's happening now then, are you getting into a game? If so, what server are you connecting to? You say your connection goes through the roof, can you explain what you mean by this and how it the issue presents itself (i.e. ping, lagging, rubber banding, etc)?

Can you provide a screenshot of the rest of your QoS configuration (Congestion control and Bandwidth Allocation)?

 

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15 hours ago, Netduma Liam said:

What's happening now then, are you getting into a game? If so, what server are you connecting to? You say your connection goes through the roof, can you explain what you mean by this and how it the issue presents itself (i.e. ping, lagging, rubber banding, etc)?

Can you provide a screenshot of the rest of your QoS configuration (Congestion control and Bandwidth Allocation)?

 

Since I done the update I still can not see any of the geo filter servers still. The ping is still the same high in to the 100's and i can not see what server I am connecting to.

In regards to connection going through the roof i mean the Ping is really high and there is very bad lagging where I am skipping frames and even at points packet loss in game.

Furthermore, as i showed above my traffic prioritisation isnt working in game . I am on a PC , I have set this to pc and console and still no luck.

 

If you see below you will the auto set up for my QOs and after I ran it under load it doesnt match up.

 

 

qos under laod.png

qos settings.PNG

qos all.png

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OK, can you provide a screenshot of what you geo-filter page looks like when you are in a game and playing? Just so I can see where we are with it.

Also, please set Congestion Control to 'Always' and lower the download slider to around 70% and then run another connection benchmark.

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On 1/29/2021 at 12:19 PM, Netduma Liam said:

OK, can you provide a screenshot of what you geo-filter page looks like when you are in a game and playing? Just so I can see where we are with it.

Also, please set Congestion Control to 'Always' and lower the download slider to around 70% and then run another connection benchmark.

Please see below the geo filter. There isn't any servers at all coming up also no servers or any stats come on the auto ping section. All it says is "There is currently no host or server to ping" .

I have set this to always before and had no changes but I will do so again. 

i have added the connection benchmark at 70% without in game.

The traffic prioritisation isn't still working. 

There is currently no host or server to ping.

geo.PNG

benchmark.png

Screenshot 2021-01-30 153807.png

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On 1/20/2021 at 7:15 PM, Netduma Fraser said:

Follow these steps please:

  1. Completely quit the game and client, from the system tray as well.
  2. Remove the device from the Geo-Filter
  3. Flush the cloud
  4. Re-add the device to the Geo-Filter and choose the manual option
  5. Setup your settings with 0 Ping Assist
  6. Wait 2 minutes
  7. Boot up the game

Could you try this again please and for Traffic Prio add the device manually using the game console service.

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1 hour ago, Netduma Fraser said:

Could you try this again please and for Traffic Prio add the device manually using the game console service.

done and still the same

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21 hours ago, Netduma Fraser said:

That's great! Perhaps just a small difference in the versions, do keep an eye on it though and keep us posted.

I will do

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9 minutes ago, Netduma Fraser said:

It won't auto pick it but it would cause it to connect. What was auto ping pinging there as that's a low ping

i dont understand you about auto ping pinging?

and its auto picks that server no matter what.

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