anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 I think it’s XB6-A Link to comment Share on other sites More sharing options...
Newfie Posted January 7, 2021 Share Posted January 7, 2021 Is it one of these https://www.xfinity.com/support/articles/broadband-gateways-userguides Does it have this model number anywhere on the product? ARRIS TG3482G Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 Mine is TG3482P2 Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 I’ve tried everything I could possibly find and nothings made a difference so far not even the slightest Link to comment Share on other sites More sharing options...
kenny Reel Posted January 7, 2021 Share Posted January 7, 2021 On 1/5/2021 at 9:05 PM, anthonys408 said: My nat type in game also shows up as moderate. I don’t know how to make my nat type open What game are you playing I can open your nat type in 30 seconds. I did mine as soon as I got my router. Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 Cod Cold War, modern warfare, warzone Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 I've noticed I've repeated myself quite a lot with statements/questions without a direct response, if you don't understand something I have said do let me know and I can simplify it. Have you experimented with the Congestion Control percentages to see what lowers the ping on your Ping Under Load test value on Connection Benchmark. I still think that it doesn't sound like a network issue and more a hardware issue - are you using an old PS4? Here is a guide to help with NAT also http://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat Newfie 1 Link to comment Share on other sites More sharing options...
kenny Reel Posted January 7, 2021 Share Posted January 7, 2021 1 hour ago, anthonys408 said: Cod Cold War, modern warfare, warzone Type in on port forwarding 3074 and hit both for Cold War Link to comment Share on other sites More sharing options...
kenny Reel Posted January 7, 2021 Share Posted January 7, 2021 Both means tcp and udp Link to comment Share on other sites More sharing options...
kenny Reel Posted January 7, 2021 Share Posted January 7, 2021 1 hour ago, anthonys408 said: Cod Cold War, modern warfare, warzone Go to port forwarding type 3074 then click both tcp and udp there will be a option for both and it’ll open nat for both games. Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 I’m trying what you’re suggesting but a error pops up every time Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 Yea I don’t think I might fully understand what your asking sorry. I’ve tried using the auto setup on the congestion control but it never works. Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 5 hours ago, Netduma Fraser said: I've noticed I've repeated myself quite a lot with statements/questions without a direct response, if you don't understand something I have said do let me know and I can simplify it. Have you experimented with the Congestion Control percentages to see what lowers the ping on your Ping Under Load test value on Connection Benchmark. I still think that it doesn't sound like a network issue and more a hardware issue - are you using an old PS4? Here is a guide to help with NAT also http://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat No I’m using a PS4 pro. Yea I don’t think I’m fully understanding what your asking. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 18 minutes ago, anthonys408 said: I’m trying what you’re suggesting but a error pops up every time 16 minutes ago, anthonys408 said: Yea I don’t think I might fully understand what your asking sorry. I’ve tried using the auto setup on the congestion control but it never works. 9 minutes ago, anthonys408 said: No I’m using a PS4 pro What error pops up when you try a port forwarding rule, could you take a screenshot please? No worries, I'll set out some steps to follow, the idea of this is to get the Ping Under Load test in Benchmark to look closer to the Ping Test in Benchmark, both in terms of the graph and the numbers shown. Go to the QoS page On the Congestion Control panel click 'Always' Lower the Download and Upload sliders to 90% each Go to Connection Benchmark Run the test See how close Ping Under Load and the Ping Test are If they aren't very close go back to QoS Lower the Download and Upload sliders by 10% each Repeat steps 4-8 until Ping Under Load and Ping Test look more similar It might be worth reinitializing on the PS4 (option in Settings) Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 This is the error when trying to add my console to port forward on the r2 Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 Also I ran the auto setup and it suggested 1% on both download and upload and this is the best grades I ever got with the r2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 Okay thank you and what did you specifically put into port forwarding to get that error? That is a much better result, was that with 1%? If so then I would suggest you change Congestion Control to Auto Enable so it only applies when gaming. Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 Yea that’s with both bandwidths set to 1%. When I click add rule on port forwarding I type the last numbers of my consoles IP address. I type my PS4 name. And then it has 4 options with number for the ports. I have no clue which numbers to put. Then I click tcp&udp both and then that error comes up Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 I clicked auto enable but this is what I don’t know what to type on Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 Put 3074 in both start and end boxes for incoming and outgoing ports then fill the rest of it as you did and save it, does it work then? Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 Now the r2 isn’t letting me in to the ui. It just keeps loading and I’ve reset it already Link to comment Share on other sites More sharing options...
anthonys408 Posted January 7, 2021 Author Share Posted January 7, 2021 I’ll be returning this router. Nothings worked Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Looks like you're using Safari which isn't the recommended browser, Chrome or Firefox would be better and that would work. Sorry to hear that, once everything is setup it would be fine. You can see the return terms here: https://netduma.com/terms/ Link to comment Share on other sites More sharing options...
kenny Reel Posted January 8, 2021 Share Posted January 8, 2021 4 hours ago, anthonys408 said: I clicked auto enable but this is what I don’t know what to type on put call of duty as the name then on destination ip use obviously your ip but make sure its the same ip youre using for your console u need to check that then 3074 in every 4 boxes then protocol theres an option for both tcp and udp which is what i have an it opened my nat, i know its super frustrating at first itll get better Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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