kenny Reel Posted December 22, 2020 Share Posted December 22, 2020 I have never had any issue going to the ip and logging into my router till now everytime i put the ip in it won't even load up. And on top of that while screwing in my wifi enhancer things on of them literally just broke and came out of where it screws in. Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 ive tried the reset for 30 seconds, ive tried the other way thru the dumaos. I just got a new modem tonight tho, but i don't see how that would affect anything at all. Link to comment Share on other sites More sharing options...
Cadirrac Posted December 22, 2020 Share Posted December 22, 2020 Yea bro i got a new modem today too. i dont see why its not working Link to comment Share on other sites More sharing options...
titofuenla Posted December 22, 2020 Share Posted December 22, 2020 connect with a cable the R2 to a pc, go to system symbol and type ipconfig, take a screenshot and share it please. Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 15 minutes ago, titofuenla said: connect with a cable the R2 to a pc, go to system symbol and type ipconfig, take a screenshot and share it please. Honestly don’t feel comfortable sharing my ip in a forum can u message me somewhere else please Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 16 minutes ago, titofuenla said: connect with a cable the R2 to a pc, go to system symbol and type ipconfig, take a screenshot and share it please. And did u see where I said my Wi-Fi antenna literally broke when screwing it in too. It still works but that needs replaced. Link to comment Share on other sites More sharing options...
titofuenla Posted December 22, 2020 Share Posted December 22, 2020 Do not worry about sharing that IP, with that data nobody will be able to access your connection. That IP is the one of R2 and not its public IP, with which nobody will be able to access your network. Regarding what your antenna broke you will have to request a replacement from Netduma For the replacement send an email to [email protected] with your order number and explain what happened, anyway some member of the support team will read this post and advise you on the matter. Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 I’ve already emailed them on the matter I did that once it broke. I already got my order numbers and whatever I need ready for them too. But which ip do you need the ipv4? Link to comment Share on other sites More sharing options...
titofuenla Posted December 22, 2020 Share Posted December 22, 2020 1 hour ago, kenny Reel said: I’ve already emailed them on the matter I did that once it broke. I already got my order numbers and whatever I need ready for them too. But which ip do you need the ipv4? Yes, ipv4 with that we will know if R2 is giving it an IP of its range or if it is giving it another and it is what makes it impossible to enter the interface, it would also be interesting to know the default gateway that it shows Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 1 hour ago, titofuenla said: Yes, ipv4 with that we will know if R2 is giving it an IP of its range or if it is giving it another and it is what makes it impossible to enter the interface, it would also be interesting to know the default gateway that it shows I’ll do that in like two hours when I wake up it’s 6am. Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 22, 2020 Share Posted December 22, 2020 @kenny Reel I've just deleted your most recent comment as I believe that was your public IP. Are you connected to you R2 via wired or wireless? Do you still have internet access? Try navigating to /dumaos/ in your browser. Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 29 minutes ago, Netduma Liam said: @kenny Reel I've just deleted your most recent comment as I believe that was your public IP. Are you connected to you R2 via wired or wireless? Do you still have internet access? Try navigating to /dumaos/ in your browser. Yes I’m connected straight to it Ethernet I can’t even remember the Wi-Fi password which is why I’m trying to get on my router page lol. And I’ve tried the ip and the dumaos way. And I’ve never had this problem before ever. Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 22, 2020 Share Posted December 22, 2020 So if you go to your command line and enter ipconfig, what address does it list as your default gateway for ethernet? Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 22, 2020 Share Posted December 22, 2020 That's interesting, what happens if you enter that into your browser? Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 It says the site can’t be reached I’ll show u what it says for the other ways to Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 This is what it says every time I try to access a router or ip for the login Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2020 Administrators Share Posted December 22, 2020 Follow this guide (control panel option) https://pureinfotech.com/set-static-ip-address-windows-10/ to set a static IP on your PC so you can try to access the interface, use these details: IP 192.168.77.2 Subnet 255.255.255.0 Gateway 192.168.77.1 Then try to access us and let us know the results. Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 22 minutes ago, Netduma Fraser said: Follow this guide (control panel option) https://pureinfotech.com/set-static-ip-address-windows-10/ to set a static IP on your PC so you can try to access the interface, use these details: IP 192.168.77.2 Subnet 255.255.255.0 Gateway 192.168.77.1 Then try to access us and let us know the results. It let me get on it but now I have no internet connection Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 Once I took it off my internet works but can’t get back on it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2020 Administrators Share Posted December 22, 2020 Enter it again on the PC then go the interface. Go to the Device Manager and look for your PC, click on it and it should show the IP addresses, it may have two, the one you've entered on the PC and another. Copy the other IP and go to Settings > LAN > DHCP and then reserve that IP for your device. Then remove the details on the PC and you should be able to access the interface and have internet. Link to comment Share on other sites More sharing options...
kenny Reel Posted December 22, 2020 Author Share Posted December 22, 2020 got it figured out. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 22, 2020 Administrators Share Posted December 22, 2020 Glad to hear that. As the issue is resolved I'll close the topic, feel free to open another if needed and we'll be happy to help. Link to comment Share on other sites More sharing options...
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