Nelson Posted November 21, 2020 Share Posted November 21, 2020 Hello, unfortunately I can not seem to get the hybrid VPN option to work with my PureVPN. I'm not sure if its a fault on there side my side or on the Netduma R2. Can you please help me to figure this out and solve the issue? Thank you, Nelson it keeps saying this : Sat Nov 21 13:13:10 2020 OpenVPN 2.4.7 mipsel-openwrt-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] Sat Nov 21 13:13:10 2020 library versions: OpenSSL 1.0.2p 14 Aug 2018, LZO 2.10 Sat Nov 21 13:13:10 2020 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info. Sat Nov 21 13:13:10 2020 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sat Nov 21 13:13:10 2020 TCP/UDP: Preserving recently used remote address: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:10 2020 UDP link local: (not bound) Sat Nov 21 13:13:10 2020 UDP link remote: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:11 2020 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Sat Nov 21 13:13:12 2020 [PureVPN] Peer Connection Initiated with [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:13 2020 AUTH: Received control message: AUTH_FAILED Sat Nov 21 13:13:13 2020 SIGUSR1[soft,auth-failure] received, process restarting Sat Nov 21 13:13:18 2020 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info. Sat Nov 21 13:13:18 2020 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sat Nov 21 13:13:18 2020 TCP/UDP: Preserving recently used remote address: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:18 2020 UDP link local: (not bound) Sat Nov 21 13:13:18 2020 UDP link remote: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:19 2020 [PureVPN] Peer Connection Initiated with [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:20 2020 AUTH: Received control message: AUTH_FAILED Sat Nov 21 13:13:20 2020 SIGUSR1[soft,auth-failure] received, process restarting Sat Nov 21 13:13:25 2020 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info. Sat Nov 21 13:13:25 2020 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sat Nov 21 13:13:25 2020 TCP/UDP: Preserving recently used remote address: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:25 2020 UDP link local: (not bound) Sat Nov 21 13:13:25 2020 UDP link remote: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:26 2020 [PureVPN] Peer Connection Initiated with [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:28 2020 AUTH: Received control message: AUTH_FAILED Sat Nov 21 13:13:28 2020 SIGUSR1[soft,auth-failure] received, process restarting Sat Nov 21 13:13:33 2020 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info. Sat Nov 21 13:13:33 2020 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sat Nov 21 13:13:33 2020 TCP/UDP: Preserving recently used remote address: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:33 2020 UDP link local: (not bound) Sat Nov 21 13:13:33 2020 UDP link remote: [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:34 2020 [PureVPN] Peer Connection Initiated with [AF_INET]188.72.81.2:53 Sat Nov 21 13:13:35 2020 AUTH: Received control message: AUTH_FAILED Sat Nov 21 13:13:35 2020 SIGUSR1[soft,auth-failure] received, process restarting Link to comment Share on other sites More sharing options...
Nelson Posted November 21, 2020 Author Share Posted November 21, 2020 https://support.purevpn.com/how-to-configure-purevpn-with-netduma-and-nighthawk this should be the setup regarding to them. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2020 Administrators Share Posted November 21, 2020 Hey, welcome to the forum! Sorry to hear you're having this issue. Try a few different servers just in case it is a server issue. Otherwise we may need to update the server list so in the meantime using PureVPN OpenVPN configuration files entered manually would allow you to connect. Link to comment Share on other sites More sharing options...
Scrizzy Posted January 8, 2021 Share Posted January 8, 2021 Hi Fraser, I'm having some similar issues. I'm curious why the PureVPN basic setup has so few of the available servers listed. Is there a way to connect to a larger selection of the available servers? They have many more than the ones listed. Can this be accomplished using the advanced tab? It asks for configuration as you noted, but I have no idea what goes in that field. I tried copy and pasting the server info, but that does not work. Can you provide any further information or guidance on this? They have little information on the XR500. Just the basic setup. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 11 hours ago, Scrizzy said: Hi Fraser, I'm having some similar issues. I'm curious why the PureVPN basic setup has so few of the available servers listed. Is there a way to connect to a larger selection of the available servers? They have many more than the ones listed. Can this be accomplished using the advanced tab? It asks for configuration as you noted, but I have no idea what goes in that field. I tried copy and pasting the server info, but that does not work. Can you provide any further information or guidance on this? They have little information on the XR500. Just the basic setup. We need to update the list on the basic setup so I've sent that over to the team. You will need to obtain the OpenVPN configuration files from PureVPN. You can then paste the contents of that file into the Advanced section, enter your PureVPN user/pass and you will be able to connect. Link to comment Share on other sites More sharing options...
tgipe Posted February 5, 2021 Share Posted February 5, 2021 The OpenVPN copy and past in the advanced section did not work for me. Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 5, 2021 Share Posted February 5, 2021 4 hours ago, tgipe said: The OpenVPN copy and past in the advanced section did not work for me. What about it didn't work? Did you get an error? Perhaps provide screenshots if it's easier. Link to comment Share on other sites More sharing options...
tgipe Posted March 27, 2021 Share Posted March 27, 2021 Keep getting auth failed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 28, 2021 Administrators Share Posted March 28, 2021 If auth is failing then that indicates it could be the username/password - are you definitely putting in the correct details? They may have different details for you to use instead of what you login to their site with. Link to comment Share on other sites More sharing options...
tgipe Posted March 28, 2021 Share Posted March 28, 2021 That's my user name and I use the same password I use to login on the purevpn site, so Idk what password they would want. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 28, 2021 Administrators Share Posted March 28, 2021 That's probably correct then - instead of using the basic setup for it, obtain the OpenVPN configuration files from them and enter it into the Advanced setup and it should work. Link to comment Share on other sites More sharing options...
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