Administrators Netduma Fraser Posted November 24, 2020 Administrators Share Posted November 24, 2020 5 hours ago, VVarrior said: once i found the idlle that macthes my upload and download on qos what should i set this to if am gaming ? You don't really need to adjust this as gaming uses so little bandwidth, I'd suggest using the feature if you need guaranteed bandwidth. If you want to select gaming or the specific gaming device. Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 16, 2021 Share Posted February 16, 2021 Hello, my congestion control will not work on my Xr1000 and its set to always. I have reset multiple times and even reinstalled the software a couple of times.. I can get great results on conection benchmark but soon as I run a speed test on any other device I get full speeds still ? Not sure if im doing something wrong 😕. I have only had it a couple of days. Basically I'm setting my download and upload below 100% on both, with always on and I'm getting great results on conection benchmark, but soon as I do a speedtest on my ps4 or other devices, it still shows up full speeds. I even set both to 5% with always on and did a speed test and still got full speeds. I'm lost 😕 lol any help would be appreciated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2021 Administrators Share Posted February 16, 2021 Have you added any custom settings to Traffic Prioritization? To double check, QoS hasn't been completely disabled in Congestion Control settings? How are you testing, via wifi or ethernet and is it the same on both? Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 16, 2021 Share Posted February 16, 2021 Nothing been added to Traffic Prioritization and Qos hasn't been disabled. I have been doing the testing by ethernet but have just now tried WiFi and still the same. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2021 Administrators Share Posted February 16, 2021 Are you using PPPoE, VLAN, IPv6 or DHCP identifiers? Are ALL devices connected to the router? Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 16, 2021 Share Posted February 16, 2021 PPPOE.. Yeah all devices connected. I set up everything the same as i did on my xr500. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2021 Administrators Share Posted February 16, 2021 Could you try putting a router between the modem and 1000 and have it handle PPPoE or better yet have the modem handle PPPoE and then see if QoS works please? Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 16, 2021 Share Posted February 16, 2021 All I know is my xr1000 plugs in to a ONT on the wall.. High prioritization keeps going on and off Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2021 Administrators Share Posted February 16, 2021 Are you able to put a router in between the ONT and XR? Are you using DumaOS Classified Games then? Are you a PC gamer? Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 16, 2021 Share Posted February 16, 2021 I only have the xr500 and yes classified games. I play on ps4 at the moment. The xr500 red light next to classified games would stay on when playing on ps4 but it just keeps flicking on and off on xr1000.. I did try just adding my ps4 to high prioritization but it did the same. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 17, 2021 Administrators Share Posted February 17, 2021 Okay so do ONT > XR500 (handling PPPoE) > XR1000 (remove PPPoE) then see if QoS works correctly. Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 17, 2021 Share Posted February 17, 2021 I will let you know how I get on tomorrow. Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 17, 2021 Share Posted February 17, 2021 So before I do the test you asked me to do, I downgraded the software to see if it would make a difference, at first it would not let me do anything so I did a full factory reset and then it let me downgrade.. I then tired congestion control to see if it now worked with both set at 30% and only the download worked but the uplaod was getting full speed still.. Updated back to latest firmware and download works on congestion control but not uplaod still shows full speeds with them both set at 30% Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 17, 2021 Share Posted February 17, 2021 48 minutes ago, Hotchin88 said: So before I do the test you asked me to do, I downgraded the software to see if it would make a difference, at first it would not let me do anything so I did a full factory reset and then it let me downgrade.. I then tired congestion control to see if it now worked with both set at 30% and only the download worked but the uplaod was getting full speed still.. Updated back to latest firmware and download works on congestion control but not uplaod still shows full speeds with them both set at 30% Thank you for the update! I've made the team aware of this and hopefully we can get it fixed soon! Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 17, 2021 Share Posted February 17, 2021 Wifi keeps going off now. I have only had this router four days and its broke 😫. I do appreciate the help but its so frustrating. Hopefully the fix comes soon. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 17, 2021 Administrators Share Posted February 17, 2021 19 minutes ago, Hotchin88 said: Wifi keeps going off now. I have only had this router four days and its broke 😫. I do appreciate the help but its so frustrating. Hopefully the fix comes soon. I've sent you a PM, see if that improves it at all. Link to comment Share on other sites More sharing options...
CRarsenxL Posted February 17, 2021 Author Share Posted February 17, 2021 I’m having the same issue here. My WiFi randomly drops. Also the auto setup , CC doesn’t seem to work. When I run tests it gives the same speeds (.53 btw) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2021 Administrators Share Posted February 18, 2021 41 minutes ago, CRarsenxL said: I’m having the same issue here. My WiFi randomly drops. Also the auto setup , CC doesn’t seem to work. When I run tests it gives the same speeds (.53 btw) Try turning off OFDMA and see if that improves it. Also are you using Smart Connect? If so disable that and connect to 2.4GHz/5GHz manually. We'll look into the WiFi/QoS, could you see whether disabling IPv6 makes it work correctly please? Link to comment Share on other sites More sharing options...
CRarsenxL Posted February 18, 2021 Author Share Posted February 18, 2021 All the above I did already Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 18, 2021 Share Posted February 18, 2021 10 hours ago, CRarsenxL said: All the above I did already What's your exact physical setup? Do you know the exact model of the upstream modem? Link to comment Share on other sites More sharing options...
CRarsenxL Posted February 18, 2021 Author Share Posted February 18, 2021 Ont Fios—xr Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2021 Administrators Share Posted February 18, 2021 What channels are you using for WiFi? Are you using DFS? Is it just wireless devices dropping? Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 18, 2021 Share Posted February 18, 2021 The firmware Fraser gave me was worse then the original.. I was still having the same problem as before but with these errors all the time. . duma-legend chart elem does not have chart property . Rpc error rule not found in chain . Downloading data from cloud error So I went back to then original firmware. My setup.... ONT to xr1000 and before I was ONT to xr500. The ONT to Xr500 worked perfectly but not on 3.0 beta so I just went back to the most stable firmware again with out a problem.. Its definitely the xr1000 or 3.0 causing the problems. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2021 Administrators Share Posted February 18, 2021 13 minutes ago, Hotchin88 said: The firmware Fraser gave me was worse then the original.. I was still having the same problem as before but with these errors all the time. . duma-legend chart elem does not have chart property . Rpc error rule not found in chain . Downloading data from cloud error So I went back to then original firmware. My setup.... ONT to xr1000 and before I was ONT to xr500. The ONT to Xr500 worked perfectly but not on 3.0 beta so I just went back to the most stable firmware again with out a problem.. Its definitely the xr1000 or 3.0 causing the problems. Did you factory reset after? That update isn't fully tested but wanted to see if it would help with the specific issue. Go back to a firmware that worked best for you and an official update will come soon. Link to comment Share on other sites More sharing options...
Hotchin88 Posted February 18, 2021 Share Posted February 18, 2021 Yeah, I factory reset after the update, but have now gone back to the original firmware. Wifi has been ok today, but the congestion control still same. The only massive problem I'm having that i know, is congestion control. I have noticed when doing a factory reset, that when you go through the setup it stops so far through and then have to start again. This can happen a couple of times until to get to the end of setup. I also noticed that when congestion control was not working at all on both download and upload, if you did auto setup instead that the download on congestion control would start working for some reason, but uplaod will never work, it always shows max speeds. Thats as much info as know. Link to comment Share on other sites More sharing options...
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