Administrators Netduma Fraser Posted December 19, 2020 Administrators Share Posted December 19, 2020 Probably won't help to be honest, lets put a pin in that one for now. Just to clarify, disconnections, are they occurring wired, wireless or both? In DHCP Settings set the lease hours to 168 and give devices reserved IP addresses as well and see if that helps please. Link to comment Share on other sites More sharing options...
leviduncan93 Posted December 19, 2020 Share Posted December 19, 2020 It happens for both wired and wireless. I can still access the router web page, so it doesn’t completely lock up, but I can’t run a connection benchmark or anything and web traffic is zero. I will also change the lease time. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2020 Administrators Share Posted December 19, 2020 Okay thanks for the information. If possible also try to set the WAN to static as well, you may not be able to. Link to comment Share on other sites More sharing options...
leviduncan93 Posted December 19, 2020 Share Posted December 19, 2020 I tried to set a static IP under Network settings/WAN, but I couldn't get an internet connection at all after a network reboot. Maybe I did something wrong? I set my IP to my public wan IP and left the subnet and gateway the same as default. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2020 Administrators Share Posted December 19, 2020 You likely did it right, as it was acting as a modem it wouldn't work. Just wanted to check, the lease hours and static IPs though should help so keep us posted. Link to comment Share on other sites More sharing options...
rameses Posted December 23, 2020 Share Posted December 23, 2020 I have the same issue. Frequent disconnects. Wifi and LAN. Sometimes more than twice a day sometimes it’s good for a few days and happens again. I installed my nighthawk as an access point to try and not use the R2 wifi and it still happened. I have a netgear cm700-100NAS modem > R2 > and now the nighthawk R2 running latest firmware. also set the lease hours to 168 Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 23, 2020 Share Posted December 23, 2020 8 hours ago, rameses said: I have the same issue. Frequent disconnects. Wifi and LAN. Sometimes more than twice a day sometimes it’s good for a few days and happens again. I installed my nighthawk as an access point to try and not use the R2 wifi and it still happened. I have a netgear cm700-100NAS modem > R2 > and now the nighthawk R2 running latest firmware. also set the lease hours to 168 Is the router still accessible when the connection drops? Link to comment Share on other sites More sharing options...
rameses Posted December 23, 2020 Share Posted December 23, 2020 8 hours ago, Netduma Liam said: Is the router still accessible when the connection drops? Yes, I just go into the R2 app on my iPhone and reboot it that way and it works. Sometimes it takes a couple of reboots. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2020 Administrators Share Posted December 23, 2020 29 minutes ago, rameses said: Yes, I just go into the R2 app on my iPhone and reboot it that way and it works. Sometimes it takes a couple of reboots. Did you perform a factory reset once you upgraded to .179? Link to comment Share on other sites More sharing options...
rameses Posted December 23, 2020 Share Posted December 23, 2020 13 minutes ago, Netduma Fraser said: Did you perform a factory reset once you upgraded to .179? Yes. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2020 Administrators Share Posted December 23, 2020 Give your devices reserved IP addresses in DHCP and see if that helps please. Link to comment Share on other sites More sharing options...
leviduncan93 Posted December 23, 2020 Share Posted December 23, 2020 Still no luck here either. It happened three times Monday but not at all yesterday. All devices are reserved and always have been. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2020 Administrators Share Posted December 23, 2020 14 minutes ago, leviduncan93 said: Still no luck here either. It happened three times Monday but not at all yesterday. All devices are reserved and always have been. Disable IPv6 in WAN/LAN and Syn Flood protection and see if that helps please. Link to comment Share on other sites More sharing options...
leviduncan93 Posted December 29, 2020 Share Posted December 29, 2020 Still no luck. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 29, 2020 Administrators Share Posted December 29, 2020 55 minutes ago, leviduncan93 said: Still no luck. Do you have another router you could put in between modem and R2 to see if it gains a connection then. Link to comment Share on other sites More sharing options...
leviduncan93 Posted December 29, 2020 Share Posted December 29, 2020 I can put the R1 back in front of it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 29, 2020 Administrators Share Posted December 29, 2020 Great, please try that and see if it can get a connection. Link to comment Share on other sites More sharing options...
leviduncan93 Posted January 5, 2021 Share Posted January 5, 2021 It seems to be keeping a connection fine with the R1 in front. I definitely don’t want to leave it like this, but that does seem to do the trick. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5, 2021 Administrators Share Posted January 5, 2021 1 hour ago, leviduncan93 said: It seems to be keeping a connection fine with the R1 in front. I definitely don’t want to leave it like this, but that does seem to do the trick. In that case it definitely seems to be an issue with the R2 retaining/reconnection on the WAN side, we will be looking at the and someone is doing another test using a switch in front to see if that is better also. Link to comment Share on other sites More sharing options...
rameses Posted January 7, 2021 Share Posted January 7, 2021 Yea it looks like I’m going to have to switch back to the R1. Relying on this new router to run your home network doesn’t seem to be working out especially with people experiencing the disconnects during e-learning. Hope it gets fixed soon. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 12 hours ago, rameses said: Yea it looks like I’m going to have to switch back to the R1. Relying on this new router to run your home network doesn’t seem to be working out especially with people experiencing the disconnects during e-learning. Hope it gets fixed soon. I'd suggest putting the R1 infront of the R2 e.g. modem > R1 > R2 and then it should work absolutely fine while we look into it. Link to comment Share on other sites More sharing options...
leviduncan93 Posted January 7, 2021 Share Posted January 7, 2021 Even with the R2 in the R1 DMZ, I have Xbox party issues and a less stable connection overall, so I can’t leave it like that. On another note, Duma OS does have some DMZ issues on both the R1 and 2, but thats probably not for this topic. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 51 minutes ago, leviduncan93 said: Even with the R2 in the R1 DMZ, I have Xbox party issues and a less stable connection overall, so I can’t leave it like that. On another note, Duma OS does have some DMZ issues on both the R1 and 2, but thats probably not for this topic. We are looking into the chat issues at the moment and a helpful user potentially pointed us in the right direction so fingers crossed there. If you make a new topic we can certainly look at any issues you're having with the DMZ. Link to comment Share on other sites More sharing options...
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