wilsonbx198st Posted October 31, 2020 Share Posted October 31, 2020 i need help with this router ive uodated the router and did factory reset and all the advise on other post and i lose connection on the system information all the cpu is at 100% usage , this needs to be addressed and fix ASAP. am currently without a router now. log-1604178123898.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31, 2020 Administrators Share Posted October 31, 2020 What do you mean it locks the router exactly? How often are you losing connection? Link to comment Share on other sites More sharing options...
wilsonbx198st Posted October 31, 2020 Author Share Posted October 31, 2020 even more after i updated the router to the official update ive factory reseted the router 3 times , unplugged the router for hours even called my isp and theres no issue on their end, on the system tab i see " process manager" paused and theres no way to start it. i seriously need help with this router working correctly. very annoying setting up all my configurations over and over. i dont see other NETDUMA admin shinning light on the issue, and i appreciate what you doing but this doesnt give me a good impression on the company itself for me to recommend. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 I'll pass this on to a dev as your log file does look a bit odd, they may have some input on what is happening here. Meanwhile, does it disconnect on both wired and wireless devices? In DHCP settings set the lease hours to 168 and see if that helps. I have been with the company since they launched in 2014 and have provided support ever since then so I'm likely the most knowledgeable person other than the developers who would be able to help with an issue, hence my post count < . Newfie 1 Link to comment Share on other sites More sharing options...
wilsonbx198st Posted November 1, 2020 Author Share Posted November 1, 2020 so i noticed something when i connect my iphone xs max the router stops working i dont know if its the channels that overlaps but what i did last night was set wifi to automatic 2.4 and the 5 but now i dont have proper speed on wifi i get about 30 mbs max download and upload but ethernet i get my normal 1gb speed. hopefully you can pin point and ask your devs about it. @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 What do you mean exactly it stops working when that device is added? Are you referring to mirror mode? Link to comment Share on other sites More sharing options...
wilsonbx198st Posted November 1, 2020 Author Share Posted November 1, 2020 no, when i connect wifi to my iphone the router locks and everything stops working till i reset the router. @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 Are you able to access the interface when this happens and grab the log for us to take a look? Link to comment Share on other sites More sharing options...
Ewerton Posted November 2, 2020 Share Posted November 2, 2020 I keep giving these errors every time I try to boot to the defaults and do a hard reset and then lose communication and I can't access the same anymore! Link to comment Share on other sites More sharing options...
Ewerton Posted November 2, 2020 Share Posted November 2, 2020 Link to comment Share on other sites More sharing options...
wilsonbx198st Posted November 2, 2020 Author Share Posted November 2, 2020 3 hours ago, Netduma Fraser said: Are you able to access the interface when this happens and grab the log for us to take a look? i will go back to manual channels and ill try to reproduce it and send you the logs. Link to comment Share on other sites More sharing options...
wilsonbx198st Posted November 2, 2020 Author Share Posted November 2, 2020 @Netduma Fraser here's the log and just noticed daylight saving does not work am in new york router is showing wrong time unplugged the router and still didnt update the time. log-1604305771206.txt log-1604305493741.txt Link to comment Share on other sites More sharing options...
Netduma Alex Posted November 2, 2020 Share Posted November 2, 2020 16 hours ago, Ewerton said: Try opening DumaOS in a private/incognito browsing session. This may be a caching issue. 8 hours ago, wilsonbx198st said: @Netduma Fraser here's the log and just noticed daylight saving does not work am in new york router is showing wrong time unplugged the router and still didnt update the time. log-1604305771206.txt 70.03 kB · 0 downloads log-1604305493741.txt 72.38 kB · 0 downloads I'll get a developer to take a look at this, thanks. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Luke M Posted November 2, 2020 Netduma Staff Share Posted November 2, 2020 8 hours ago, wilsonbx198st said: @Netduma Fraser here's the log and just noticed daylight saving does not work am in new york router is showing wrong time unplugged the router and still didnt update the time. log-1604305771206.txt 70.03 kB · 0 downloads log-1604305493741.txt 72.38 kB · 0 downloads Can you navigate to system information. Can you please send a screenshot of the "System Info" panel, and then double-click on the area labelled "Router Time Zone", and take another screenshot please. wilsonbx198st 1 Link to comment Share on other sites More sharing options...
wilsonbx198st Posted November 2, 2020 Author Share Posted November 2, 2020 Spoiler 1 hour ago, Netduma Luke M said: Can you navigate to system information. Can you please send a screenshot of the "System Info" panel, and then double-click on the area labelled "Router Time Zone", and take another screenshot please. eusxt1.ipv6.microsoft.com.akadns.net. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Luke M Posted November 3, 2020 Netduma Staff Share Posted November 3, 2020 16 hours ago, wilsonbx198st said: Reveal hidden contents Unfortunately, I can't read that screenshot, as it's too low resolution to determine anything. Can you copy and paste that line from the "Router Time Zone" row instead please? Link to comment Share on other sites More sharing options...
wilsonbx198st Posted November 3, 2020 Author Share Posted November 3, 2020 Link to comment Share on other sites More sharing options...
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