JoeGantic Posted October 20, 2020 Share Posted October 20, 2020 I've had the R2 for 2 months now and just about every day I have devices disconnecting and the internet stalls while streaming. It does this on both the wifi and ethernet connections. I also have problems with streaming services stalling and restarting multiple times a day. A reboot fixes it for a short time but the problems soon return. I've installed a firmware provided but the problems continue. Is there anything else I can do since there is no firmware update yet? Thanks, JoeGantic Link to comment Share on other sites More sharing options...
Warrior Posted October 21, 2020 Share Posted October 21, 2020 factory reset it after you updated the firmware and dhcp lease put 1660 see if that fixes it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21, 2020 Administrators Share Posted October 21, 2020 If you haven't already then please do the reset as suggested above - DHCP lease hours 168* Link to comment Share on other sites More sharing options...
JoeGantic Posted October 21, 2020 Author Share Posted October 21, 2020 Fraser, I'll try the reset in the off hours tonight. I gather there is no way to back up all my device names, settings etc. so I'll have to re-enter all that manually correct? I've already set the lease hours to 168 a couple weeks ago which didn't seem to do much. It seems to becoming more unstable as time goes on, today the router has disconnected from the internet completely twice and it's not even noon here... JoeGantic Link to comment Share on other sites More sharing options...
PharmDawgg Posted October 21, 2020 Share Posted October 21, 2020 I would just screenshot the gui pages of the router. There is at the moment no feature for saving router settings and info. Sorry.I hate having to factory reset too. Link to comment Share on other sites More sharing options...
Neroxnex Posted October 21, 2020 Share Posted October 21, 2020 16 minutes ago, JoeGantic said: I've already set the lease hours to 168 a couple weeks ago which didn't seem to do much. It seems to becoming more unstable as time goes on, today the router has disconnected from the internet completely twice and it's not even noon here... JoeGantic Same here, router dips out at least 1x a day WiFi signal wise. If it's not the signal it's the Rapps erroring out forcing another restart. Been through a factory reset once, almost daily reboots, and the DHCP had already been set to 168. You aren't alone in this.. Link to comment Share on other sites More sharing options...
JoeGantic Posted October 21, 2020 Author Share Posted October 21, 2020 Unfortunately I've had to switch back to my old router. The R2 lost internet several more times just in the last hour and was beginning to seriously affect our livelihoods due to working/schooling at home... JoeGantic Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21, 2020 Administrators Share Posted October 21, 2020 No backup options at the moment but that is in the pipeline. I've expressed peoples frustrations over no firmware and they're trying to get one out as soon as possible. @Neroxnex I've sent you a PM. Neroxnex 1 Link to comment Share on other sites More sharing options...
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