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Netduma r2


Rodney Rosado3

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  • Administrators
Posted

Hi Rodney - could you let us know the bug you are seeing so we can look into it? Thanks

Guest Killhippie
Posted
1 hour ago, Rodney Rosado3 said:

I test my connection it freezes in test 3 

What is the name of the test, Rodney :)

  • Administrators
Posted

Could you provide us with a screenshot or even better a small video of what you're seeing? What web browser are you using? 

When it freezes are you able to cancel it or is the box stuck there?

  • Administrators
Posted

You said previously it freezes on the 3rd test, does it just occur randomly on any test? What web browser/operating system are you using for your PC? 

Posted

Try turning your QoS off and test again. 
When you first got the R2 online did you try the speedtest or did you alter various settings first?

Posted
22 minutes ago, Rodney Rosado3 said:

I alter settings first then speedtest

If it were me I would be thinking let’s try another browser just in case, if that failed I would be resetting the router using the rear pin and I would get the router to connect online and before I alter anything I would run the test again. Along with a reset I would clear my browsers cache too. A nice fresh start.
if it worked I would then slowly set the router up  one step at a time and would be testing after each alteration/step until the test failed and then look at what I last adjusted. 

 

  • Administrators
Posted

Have you completely disabled QoS by doing so in the Congestion Control 3 line option menu by any chance? As you would need that enabled, otherwise some good suggestions above.

Posted

That’s great, it was probably a glitch that just needed the good old reset.

if you notice it again after altering your settings it’s a case of tracking down what you did last that caused the issue but hopefully it was just a gremlin in the works.

Posted
4 hours ago, Netduma Fraser said:

That's great to hear, thanks for letting us know! Do notify us if it happens again!

I'll let you know guys 😁

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