JayKay Posted March 26, 2020 Share Posted March 26, 2020 Hi, Cant access my router so I tried to hard reset dumaOS (R1) with no luck. The reset button is not responding and all lights are flashing green. Anything to be done? Jay Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2020 Administrators Share Posted March 26, 2020 What appears when you try to access the interface? Is it the same if you try to access through the LAN IP and /dumaos? Link to comment Share on other sites More sharing options...
JayKay Posted March 27, 2020 Author Share Posted March 27, 2020 I can't access the interface or reset since it won't respond to reset button. Can't also see wifi network for duma. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2020 Administrators Share Posted March 31, 2020 If you open command prompt when you're connected via ethernet and type ipconfig and press enter could you post the results here please? How long did you hold the reset button for? You should hold it for 30 seconds and then let go, it should beep after that to indicate it has worked. Link to comment Share on other sites More sharing options...
JayKay Posted April 4, 2020 Author Share Posted April 4, 2020 I held that reset button 30+ secs quite a few times but never got any beeps. J ----------------------------------------------------------------------- lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384 options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP> inet 127.0.0.1 netmask 0xff000000 inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 nd6 options=201<PERFORMNUD,DAD> gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280 stf0: flags=0<> mtu 1280 EHC250: flags=0<> mtu 0 EHC253: flags=0<> mtu 0 en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=10b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV> ether 3c:07:54:46:4d:6d nd6 options=201<PERFORMNUD,DAD> media: autoselect (none) status: inactive en1: flags=8823<UP,BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500 ether 68:a8:6d:22:3e:8a nd6 options=201<PERFORMNUD,DAD> media: autoselect (<unknown type>) status: inactive p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304 ether 0a:a8:6d:22:3e:8a media: autoselect status: inactive en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=60<TSO4,TSO6> ether d2:00:1b:9b:b5:20 media: autoselect <full-duplex> status: inactive fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078 lladdr a4:b1:97:ff:fe:b9:bb:52 nd6 options=201<PERFORMNUD,DAD> media: autoselect <full-duplex> status: inactive bridge0: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500 options=63<RXCSUM,TXCSUM,TSO4,TSO6> ether d2:00:1b:9b:b5:20 Configuration: id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0 maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200 root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0 ipfilter disabled flags 0x2 member: en2 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 9 priority 0 path cost 0 media: <unknown type> status: inactive utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000 inet6 fe80::6c77:128a:e5f3:c433%utun0 prefixlen 64 scopeid 0xe nd6 options=201<PERFORMNUD,DAD> Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2020 Administrators Share Posted April 4, 2020 Is that the readout from what I asked previously as it doesn't look right, could you provide a screenshot of the result please? Also what do you see when you're unable to access the interface. Link to comment Share on other sites More sharing options...
JayKay Posted April 13, 2020 Author Share Posted April 13, 2020 Sorry, don't have any PCs in the house anymore, so thats the readout what comes out of mac. And as I mentioned I cannot get in the router - at all - even wired, so there is no interface to see when trying to access. All I get, is every light flashing on that router when power on. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 14, 2020 Administrators Share Posted April 14, 2020 In that case could you do ifconfig for MAC please and then post the output? Link to comment Share on other sites More sharing options...
JayKay Posted April 15, 2020 Author Share Posted April 15, 2020 Ok, wi-fi is off and ethernet wire connected with netduma. terminal -> ifconfig -> enter Last login: Sat Apr 11 23:53:16 on ttys000 lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384 options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP> inet 127.0.0.1 netmask 0xff000000 inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 nd6 options=201<PERFORMNUD,DAD> gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280 stf0: flags=0<> mtu 1280 EHC250: flags=0<> mtu 0 EHC253: flags=0<> mtu 0 fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078 lladdr a4:b1:97:ff:fe:b9:bb:52 nd6 options=201<PERFORMNUD,DAD> media: autoselect <full-duplex> status: inactive en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=10b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV> ether 3c:07:54:46:4d:6d nd6 options=201<PERFORMNUD,DAD> media: autoselect (none) status: inactive en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=60<TSO4,TSO6> ether d2:00:1b:9b:b5:20 media: autoselect <full-duplex> status: inactive en1: flags=8823<UP,BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500 ether 68:a8:6d:22:3e:8a nd6 options=201<PERFORMNUD,DAD> media: autoselect (<unknown type>) status: inactive p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304 ether 0a:a8:6d:22:3e:8a media: autoselect status: inactive bridge0: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500 options=63<RXCSUM,TXCSUM,TSO4,TSO6> ether d2:00:1b:9b:b5:20 Configuration: id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0 maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200 root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0 ipfilter disabled flags 0x2 member: en2 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 8 priority 0 path cost 0 media: <unknown type> status: inactive utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000 inet6 fe80::5994:d7a0:a398:cc3%utun0 prefixlen 64 scopeid 0xc nd6 options=201<PERFORMNUD,DAD> utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000 inet6 fe80::840:4c7b:5f0b:f425%utun1 prefixlen 64 scopeid 0xd nd6 options=201<PERFORMNUD,DAD> Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 15, 2020 Administrators Share Posted April 15, 2020 I can't see it getting an IP address at all. Could you email [email protected] with a link to this topic and briefly explain the issue please and they have more suggestions. Link to comment Share on other sites More sharing options...
JayKay Posted April 19, 2020 Author Share Posted April 19, 2020 Ok, will do that. Thanks. Link to comment Share on other sites More sharing options...
JayKay Posted May 9, 2020 Author Share Posted May 9, 2020 Hi, can you speed things up a bit, please? They got back a week ago but no word since. Just want to know ii there's anything to be done or did it just turn into a brick? Thanks. //J Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted May 11, 2020 Administrators Share Posted May 11, 2020 On 5/10/2020 at 12:19 AM, JayKay said: Hi, can you speed things up a bit, please? They got back a week ago but no word since. Just want to know ii there's anything to be done or did it just turn into a brick? Thanks. //J I will follow this up for you. Apologies for the delay. We will get back to you asap Link to comment Share on other sites More sharing options...
JayKay Posted May 15, 2020 Author Share Posted May 15, 2020 On 5/11/2020 at 9:02 PM, Netduma Admin said: I will follow this up for you. Apologies for the delay. We will get back to you asap That would be really nice. Thanks. J Link to comment Share on other sites More sharing options...
RiotControll Posted May 20, 2020 Share Posted May 20, 2020 I have exactly the same issues. The lights are on maximum disco/wifi not showing up and the reset button is not responding. Is this a hardware or software defect? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2020 Administrators Share Posted May 20, 2020 2 hours ago, RiotControll said: I have exactly the same issues. The lights are on maximum disco/wifi not showing up and the reset button is not responding. Is this a hardware or software defect? Are you able to access the interface at all via a wired PC? Link to comment Share on other sites More sharing options...
RiotControll Posted May 20, 2020 Share Posted May 20, 2020 1 hour ago, Netduma Fraser said: Are you able to access the interface at all via a wired PC? It's not accessible. I get this information. lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384 options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP> inet 127.0.0.1 netmask 0xff000000 inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 nd6 options=201<PERFORMNUD,DAD> gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280 stf0: flags=0<> mtu 1280 en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=400<CHANNEL_IO> ether 78:4f:43:7c:f0:33 inet 192.168.178.22 netmask 0xffffff00 broadcast 192.168.178.255 media: autoselect status: active en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:6c:b3:23:a8:01 media: autoselect <full-duplex> status: inactive en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:6c:b3:23:a8:00 media: autoselect <full-duplex> status: inactive en4: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:6c:b3:23:a8:05 media: autoselect <full-duplex> status: inactive en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:6c:b3:23:a8:04 media: autoselect <full-duplex> status: inactive bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=63<RXCSUM,TXCSUM,TSO4,TSO6> ether 82:6c:b3:23:a8:00 Configuration: id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0 maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200 root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0 ipfilter disabled flags 0x0 member: en1 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 7 priority 0 path cost 0 member: en2 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 9 priority 0 path cost 0 member: en3 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 6 priority 0 path cost 0 member: en4 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 8 priority 0 path cost 0 media: <unknown type> status: inactive p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304 options=400<CHANNEL_IO> ether 0a:4f:43:7c:f0:33 media: autoselect status: inactive awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1484 options=400<CHANNEL_IO> ether 1e:4e:ab:84:dc:19 inet6 fe80::1c4e:abff:fe84:dc19%awdl0 prefixlen 64 scopeid 0xc nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active llw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=400<CHANNEL_IO> ether 1e:4e:ab:84:dc:19 inet6 fe80::1c4e:abff:fe84:dc19%llw0 prefixlen 64 scopeid 0xd nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380 inet6 fe80::c034:de05:eb6a:1765%utun0 prefixlen 64 scopeid 0xe nd6 options=201<PERFORMNUD,DAD> utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000 inet6 fe80::828b:30e6:c554:3a3f%utun1 prefixlen 64 scopeid 0xf nd6 options=201<PERFORMNUD,DAD> utun2: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380 inet6 fe80::e55a:248f:f049:7a54%utun2 prefixlen 64 scopeid 0x10 nd6 options=201<PERFORMNUD,DAD> utun3: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380 inet6 fe80::126b:62c5:d9dd:6e5b%utun3 prefixlen 64 scopeid 0x12 nd6 options=201<PERFORMNUD,DAD> en5: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:48:00:11:22 inet6 fe80::aede:48ff:fe00:1122%en5 prefixlen 64 scopeid 0x4 nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2020 Administrators Share Posted May 20, 2020 Have you changed any internet settings on your MAC? When did the issue start? Link to comment Share on other sites More sharing options...
RiotControll Posted May 20, 2020 Share Posted May 20, 2020 13 minutes ago, Netduma Fraser said: Have you changed any internet settings on your MAC? When did the issue start? I haven't changed anything. The issues started 2 months ago but somehow after some tweaking of the power cord the R1 worked normally up to yesterday. Maybe something inside the power cord broke or I don't know. I'll get a new power adapter on Friday then I will report again. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2020 Administrators Share Posted May 20, 2020 If it doesn't get the correct power then weird issues could occur so good idea, let us know! Link to comment Share on other sites More sharing options...
JayKay Posted May 21, 2020 Author Share Posted May 21, 2020 3 hours ago, RiotControll said: I haven't changed anything. The issues started 2 months ago but somehow after some tweaking of the power cord the R1 worked normally up to yesterday. Maybe something inside the power cord broke or I don't know. I'll get a new power adapter on Friday then I will report again. If tweaking the power cord helped, what did you do to make it work? Link to comment Share on other sites More sharing options...
RiotControll Posted May 21, 2020 Share Posted May 21, 2020 10 hours ago, JayKay said: If tweaking the power cord helped, what did you do to make it work? The end of the powercord was overbend so I had to bend it at a certain angle that it functioned. Link to comment Share on other sites More sharing options...
JayKay Posted May 21, 2020 Author Share Posted May 21, 2020 19 hours ago, Netduma Fraser said: If it doesn't get the correct power then weird issues could occur so good idea, let us know! That's it! I managed to take wrong powercord in use. Totally forgot that I changed a broken switch at the same time and these two powercords got mixed up. So all this hassle was my bad! Luckily didn't throw it away. All working nicely now and a lesson learned. Thanks guys! Link to comment Share on other sites More sharing options...
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