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[XR300] FIFA 20 on PS4 not detected as "High Priority Traffic" during game


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I've setup my QOS setting as Playstation - Games Console. 
(As there is no FIFA 20 on the list, is there any way to add it manually?)

Anyway, I've made sure that's the correct Playstation that I setup the QOS. When I do a test connection speed on PS4 the red dot on "High Priority Traffic Detected" is on so I know it's the right one. It is also on when I found an opponent on FIFA 20 as it should.

However when I got to in the actual match, often the red dot turns off. I do notice that the Upload and Download packets number still goes up though as the match progress.

Sometimes though like 20% of the time it is working properly and the red dot is on even during the match and off after the match.

I've did a factory reset, use an isolation test just the router and PS4. Usually it works alright after the reset however it doesn't last long. 

Any way to fix this permanently? Is this a visual bug or somehow my game is not detected as High Priority?

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Hi mate

I'll try it then as a workaround. I'll test it out and report back.

But wouldn't that mean all devices that are gaming would be prioritized as well? 

My intention was to just have a selected amount of devices to be 'high priority' which is why I selected individual devices on the list.

Because there's a few gaming PCs in the house and when they download on Steam or updates on their console it would also be classified as high priority right?

 

EDIT : I did remove the PS4 and have DumaOS Classified Games enabled and same result.

It would detect High Priority on match making screen but during in game it turned off again. The packets still going up though.

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Yes it would, just wanted to see if that works to see if it was an issue with the manual service or not. How often are the packets going up? Is it going up by 1 each time or more than that? Is it mostly upload more than download increasing?

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Are they increasing in the High Priority row or the other row? And is your PS4 been given the device type of a Playstation in the Device Manager? It should have been given this by default, but something might have gone wrong...

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On 1/2/2020 at 7:31 AM, Netduma Admin said:

Are they increasing in the High Priority row or the other row? And is your PS4 been given the device type of a Playstation in the Device Manager? It should have been given this by default, but something might have gone wrong...

Increasing in High Priority (eventhough the red button is not on).

And yes it's classified as Playstation in Device Manager

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Tried using the setting below

Playstation 4 - TCPUDP - Source Port (1:65535) - Destination Port (1:65535)

It definitely turns on the High Priority red dot as soon as I turn on the PS4 (not when I start connecting to FIFA like previously), but the thing is now even after I turn off my PS4, the red button is still on.

And there is no other devices that is in Traffic Prioritization and I got my "Duma Classified Games" disabled (ticked off).

So not sure why High Priority is still detected.

__

Just as a side question, is this High Priority not detected a (known) bug or is an isolated issue?

Also, I originally thought adding a device and classifying it as "Games Console" automatically specifying port 1-65535 to that device already and which is why it was used as a "workaround" trick to give the device High Priority on another thread I've read.

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That makes sense because it's literally prioritizing every port so if the console is in rest mode it will still transmit packets occassionally. Seems to be isolated to you in this instance. Do you have an open NAT on the console? Have you done any manual port forwarding to the console? If so remove it and just use UPnP and then just try using DumaOS Classified Games again.

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13 minutes ago, Netduma Fraser said:

That makes sense because it's literally prioritizing every port so if the console is in rest mode it will still transmit packets occassionally. Seems to be isolated to you in this instance. Do you have an open NAT on the console? Have you done any manual port forwarding to the console? If so remove it and just use UPnP and then just try using DumaOS Classified Games again.

Ah understood. Yeah it was turned off though. And for me to not have the red button turned on again was to reboot the router.

For NAT, mine is Type 2. No manual port forwarding.

I can try the UPnP and try DumaOS Classified Games for All Devices for testing.

But as I've mentioned earlier, I don't want all devices that games (i.e. some computers) to be prioritised - I just want selected devices (i.e. my PS4). So should I just add my PS4 manually and select Games Console? So basically the only difference is having UPnP turned on?

 

EDIT : Turns out the UPnP was already on.

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Someone else has mentioned they're having this as well so it could indicate a wider issue than I first thought. What I'll do is pass this on to a colleague who would be able to test this and see if they can replicate it. If they can't then it's something we're missing settings wise and we can revisit it, otherwise it's something that can be passed onto the devs for a fix.

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6 hours ago, Blueberry said:

what was the outcome of this issue? I am having the same problem and tried all of the possible fixes that was recommended in this thread...

I think if that's the case you may not be adding the correct device. Go to your Device Manager - can you see more than one PS4? This happens when you switch from wired to a wireless connection on your Ps4 (or the other way around). They appear as two separate devices.

If this is happening, turn on your PS4 and go to the Device Manager. Delete the PS4 that is offline. Then make sure the Playstation that is online is still recognised as a Playstation device type.

If it's still not being prioritised, could you add the rules as explained above.

If that's still not working, could you take a screenshot of your QoS page with the settings applied. Thanks 

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No, there is not more than one playstation in the device manager. When i add the rules, just like Koflok, the original creator of this thread, the high priority stays red even after i turn off my playstation and will only turn off when i reboot the router. I do not play FIFA but this is happening for me when i play any online game.

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Yeah unfortunately my problem wasnt resolved and I gave up on it.

I tried everything suggested from removing and even hard reset the modem and did an isolation test where my PS4 was the only device that was connected via wired and it still didn't solved the issue. Still had the whole High Priority is turned on when on got matched to an opponent (kit selection screen) while during in game suddenly High Priority is off.

However playing COD the whole thing works just fine.

On 1/5/2020 at 6:22 AM, Netduma Fraser said:

Someone else has mentioned they're having this as well so it could indicate a wider issue than I first thought. What I'll do is pass this on to a colleague who would be able to test this and see if they can replicate it. If they can't then it's something we're missing settings wise and we can revisit it, otherwise it's something that can be passed onto the devs for a fix.

As Fraser has suggested it might be a wider issue, maybe the modem settings to FIFA? I'm hoping this gets resolved already.

 

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sounds like you have wrong port numbers in, you have PSN port numbers and not the actual game .  uncheck  Duma classified games and add your console,  then under destination port  put 2000 on the bottom and 5000 on the top, then check UDP.   leave the source port numbers alone.  after that if theirs more than your PlayStation using UDP ports they wont be prioritized.

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19 minutes ago, slickrick6922 said:

sounds like you have wrong port numbers in, you have PSN port numbers and not the actual game .  uncheck  Duma classified games and add your console,  then under destination port  put 2000 on the bottom and 5000 on the top, then check UDP.   leave the source port numbers alone.  after that if theirs more than your PlayStation using UDP ports they wont be prioritized.

it says that the port number is invalid? did you mean 2000 as start and 5000 as end?

2020-05-10.png

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what that should do is prioritize any UDP  traffic going to your PS4,  if your like me in a big household with other people using the internet and UDP  you dont want to check DumasOS classified games because I think it prioritizes all UDP traffic.

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9 hours ago, slickrick6922 said:

what that should do is prioritize any UDP  traffic going to your PS4,  if your like me in a big household with other people using the internet and UDP  you dont want to check DumasOS classified games because I think it prioritizes all UDP traffic.

DumaOS classified games prioritises all UDP traffic from port 1064+ on devices that are consoles in the device manager. For non-consoles, e.g. your PC or phone, it does not do this. It only prioritises gaming traffic recognises by our Deep packet inspection engine e.g. Fortnite. 
 

What’s odd about this thread here is FIFA on a console should be using UDP traffic and therefore automatically prioritised. The fact that’s not happening is strange. 

Would be good to know if your port ranges work. Thanks for helping out

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Not sure if this is relevant but the mention of UDP traffic jogged my memory as i remember a post on the fifa 20 forum which mentioned that fifa was using GVSP (i'm not up on terminology of things like this). Could this have an effect on whether the router would class it as high priority? I'm having the same issue as others on here with my XR300, other games seem to work fine and the high priority light stays on but when it comes to fifa the light goes off as soon as i get into the match.

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8 hours ago, JJS said:

Not sure if this is relevant but the mention of UDP traffic jogged my memory as i remember a post on the fifa 20 forum which mentioned that fifa was using GVSP (i'm not up on terminology of things like this). Could this have an effect on whether the router would class it as high priority? I'm having the same issue as others on here with my XR300, other games seem to work fine and the high priority light stays on but when it comes to fifa the light goes off as soon as i get into the match.

Thanks for the input. It's almost certainly to do with the ports the game is using, but I looked up GVSP and it says it uses UDP ports which I assume fall into our range, but possibly not. We'll check it out. Thanks for the tip.

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On 5/10/2020 at 12:02 PM, slickrick6922 said:

what that should do is prioritize any UDP  traffic going to your PS4,  if your like me in a big household with other people using the internet and UDP  you dont want to check DumasOS classified games because I think it prioritizes all UDP traffic.

thanks very much SlickRick for that info. In the end i have  just Done a factory reset of the router and will monitor it in its default settings for a few days and try again when i have the mental energy haha.

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On 5/10/2020 at 9:32 PM, Netduma Admin said:

DumaOS classified games prioritises all UDP traffic from port 1064+ on devices that are consoles in the device manager. For non-consoles, e.g. your PC or phone, it does not do this. It only prioritises gaming traffic recognises by our Deep packet inspection engine e.g. Fortnite. 
 

What’s odd about this thread here is FIFA on a console should be using UDP traffic and therefore automatically prioritised. The fact that’s not happening is strange. 

Would be good to know if your port ranges work. Thanks for helping out

so does the router only prioritise packets while gaming? how can i ensure my PS4 has the majority of the bandwidth in the household when its downloading updates or games? is this possible?

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