Qais Posted November 26, 2019 Posted November 26, 2019 I did every steps and trick found in this websites but no progress, even if i denied it, it will connect to it but then it will kick me out of the game(fortnite). I did every thing, my friends plays on middle east server but my self iam connected to US. Please guide me to solve this Qais
Administrators Netduma Alex Posted November 26, 2019 Administrators Posted November 26, 2019 Welcome to the forum! Does the server in the US have a white ring around it? Would it be possible to have a screenshot of the Geo-Filter when this happens? If the server has a white ring, then it is an authentication server and is required in order to log in to the game.
Qais Posted November 27, 2019 Author Posted November 27, 2019 Hi there, thank u for your reply, it has white triangle only when its in filtering mode & a person in spectating , it is rght in the same place. I did as well to put my location in middle of the sea but same behavior happens. I have two servers near to me one in india and other in Bahrain.
Administrators Netduma Fraser Posted November 27, 2019 Administrators Posted November 27, 2019 That server may be mislocated, what is your ping to it and what is the ID of the server?
Qais Posted November 27, 2019 Author Posted November 27, 2019 I will login now to get the server id, however i did play today a squad with friends, please check the photo, it seems only me who connected to US
Administrators Netduma Fraser Posted November 27, 2019 Administrators Posted November 27, 2019 That US server showing on the west is definitely a authentication server required for online play so that is fine. Ah that's good news, the Texas one is definitely incorreclty located and should be in Dubai. If you could post it in the form here we can correct it:
Qais Posted November 28, 2019 Author Posted November 28, 2019 I post the form for the middle east server which is located in Bahrain as to be whitelisted, and the mislocated server now now not showing in, its directly connect to Middle east; no idea hows that comes. However the bing now to much high around 130 and above my friends plays it on 20s and less. I tried to play multiple times it do the same thing. No sever or peer shows in the geo filter in US.
Qais Posted November 28, 2019 Author Posted November 28, 2019 After rebooting the game it behave like previous, i posted in the form as wrong located server.
Netduma Staff Netduma Jack Posted November 28, 2019 Netduma Staff Posted November 28, 2019 This server should be fixed in the next cloud update since you've filled in the form - thank you for reporting this to us The game will connect you to different servers depending on the time of day / capacity of their servers. Sometimes it will try to connect you to high-ping servers, in which case I'd recommend using Ping Assist to make sure that doesn't happen.
Qais Posted November 28, 2019 Author Posted November 28, 2019 Well, is that update will come soon?! i really need to get my connection better, so if u have tips/methods please post it.
Administrators Netduma Fraser Posted November 28, 2019 Administrators Posted November 28, 2019 It's being worked on as we speak so hope to push the cloud as soon as possible. The server you're actually connecting to is 30ms which is great, it doesn't matter that it's showing incorrectly on the map as you're still getting a good ping. I would suggest you follow this guide for QoS as well: http://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
Qais Posted January 3, 2020 Author Posted January 3, 2020 It seems that am still connecting to US host/server after latest update. Nothing change even after your big fixes.!!! And i i cannot see fortnite middle east server and hosts? Cannot connect to them. please help
Administrators Netduma Fraser Posted January 3, 2020 Administrators Posted January 3, 2020 Are you able to view the interface on a PC and provide a full screenshot of the entire Geo-Filter page when this happens? As far as I am aware Fortnite doesn't have a middle east region in their region selector could you confirm this? If they don't then I don't think it's likely that you'll often play on a low ping server.
Qais Posted January 4, 2020 Author Posted January 4, 2020 i never come in front of region selector in my router?! but for other routers i used from netgear, yes they don't. the thing is my friends counters beter ping around 15 to 10 wherea mine is 30 to 50 and iam having xr500
Administrators Netduma Fraser Posted January 4, 2020 Administrators Posted January 4, 2020 Not on the router, Fortnite has a region selector in their settings. Where are your friends located that they have a lower ping? The Geo-Filter is in Spectating Mode so it's not Filtering at all which is why you're getting things outside your radius. If you switch to Filtering Mode then that won't happen.
Qais Posted January 6, 2020 Author Posted January 6, 2020 Ya i did that , if i play in filtering mode it wont let me in to any games, get kicked after loading. And iam in middle east region allready selected.
Administrators Netduma Fraser Posted January 7, 2020 Administrators Posted January 7, 2020 The way that Fornite matchmaking works is that it only tries to make a connection to a server once you're loading into the game itself. That's when we block it which is why you get kicked so you'll have to repeat the process until you get the server that you want. It may be quicker to use spectating mode, look at where the server is/ping it and then leave and keep doing that until you get the one you want. It's just how their matchmaking works unfortunately.
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